Excellent Service from Gavin at Telford! We recently visited the Telford store to get two pairs of shoes for our 23-month-old, and we were incredibly pleased with the service we received from Gavin.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought my 3 year old some patent black velcro fasten school shoes and the velcro just does not stick so they are constantly coming undone, The Telford town centre branch has a very limited styles and... Se mer
Företaget har svarat
Helen our assistant couldn't have been more helpful. She was very knowledgeable , informative, warm, friendly and patient. Helen will sort your fitting needs out quietly and efficiently at Telford... Se mer
Having brought my daughter school shoes in august I was shocked at the quality and they were failing apart by Christmas. I contacted Clarks customer service by webchat who advised me to take them back... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
22 Sherwood Square, The Telford Centre, TF3 4BW, Telford, Shropshire, Storbritannien
- 01952291046
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
The assistant in the shop was incredibly friendly and helpful. I appreciated the fact that he did speak to my son rather than to me, as it was my son who needed the shoes. He was very apologetic that they did not have the correct size in stock but recommended that I check the website, which I did. The website was very easy to use
Helen was fantastic helped out loads…
Helen was fantastic helped out loads telford town centre .. helped me find pair shoes for ages for my little girl very happy
Superb customer service from start to…
Superb customer service from start to finish. Good show👏💯👏 From Helen
Child 5* rating
Jacqueline at the telford branch was so helpful to my son. He said she should get a pay rise and have 5 *.
X
From Thomas kelly (aged 8)
I met Elise at the Telford store today…
I met Elise at the Telford store today who was absolutely brilliant with my SEN son, was so accommodating. Normally we have meltdowns during the process but we had non today.
This was a great experience and Berenice was incredible
This was a great experience and we had a lovely lady called Berenice we didn’t know what we were looking for and she helped us try lots of shoes and was still lovely and patient really great experience.
Great visit for school shoes
Helen at Telford was very helpful and friendly during our visit for new school shoes.
Speedy service and hassle free visit. Thanks.
Helen in Telford was really helpful
Helen in Telford was really helpful on our visit to buy shoes for our daughters for school. Very caring and thorough and listened to what we wanted. Would highly recommend
Sonny in Telford town Center store he…
Sonny in Telford town Center store he is a credit to Clark’s what a wonderful kind and patient person helped me with the right shoes for my son,,, the guy deserves a bonus for just being polite and kind
Great experience for first school shoes
Served by Leanne and came out with a great pair of school shoes and another pair of first walker shoes for my 2 boys. It was the easiest part of getting school ready and really happy with our purchases. Leanne was great and made sure the shoes fit them properly which was a lot less stress for me. Booked an appointment and would definitely recommend as I was in and out quickly and had 121 service
Excellent service for children back to…
Excellent service for children back to school shoes - booked a fitting online, no waiting, assistant was great with the kids and very helpful.
Absolutely wonderful service as always…
Absolutely wonderful service as always with Clarks.
We had Hannah to, fit, find and help with our ‘back to school shoes’ shop. She was so kind with my boys. She asked them what they preferred whether it be laces or Velcro and also if my older son wanted a classy shoe or something a bit more robust. She gathered a few pairs for them to choose from and really looked after us. My younger boy is autistic and can struggle with these moments especially if it’s busy which a ‘back to school shoe’ shop tends to be. Hannah was great with him and said she understood, even when I’d said I’d had an issue with a certain shoe style in the past. She reassured me they had changed their suppliers and that the shoe in question had a much better sole to it now. Everything went calmly and smoothly, guarantees put in the box with the shoes for us on size fitting cards. Thank you so much Hannah. From Ange, Rich, Connor and Dexter Wedgbury
Very helpful and knowledgable about splint use.
My daughter wears a splint as she has cerebral palsy and I was extremely nervous going into the shops today to find school shoes. She starts in September so this was a new experience for us. I really didn’t think she would be able to have some school shoes that would fit but the staff were so helpful. From the staff member who greeted us and found a fitter to help us to the lady who fitted my daughter and found the perfect shoes. An emotional day made a better by the expertise and kindness of the staff.thank you.
Best service by far 10/10
Excellent service I was served by Callum I wasn’t looking forward to my visit as my son is autistic and does not cope well around to many people but he was amazing with my son took us to a quiet area in the shop and helped assist with my sons measuring and first pair of school shoes definitely up there for customer service and paitence thanks will definitely be back x
Perfect for school shoe fitting
Clarks in Telford were excellent at finding the right school shoes for my son. Louix T was really helpful and thorough, to make sure the shoes gave the best fit for extra wide but little feet!
Helen
Helen, was amazing with the children. Shoes fitted perfectly
Store was very busy but we came back at…
Store was very busy but we came back at a set time and was quickly assigned Elise to help us, she measured my sons feet and gave us a few options, she really cared that he was given comfortable shoes in the correct size despite how full the store was she gave as much time as we needed she is an excellent member of staff, will be back again.
Helen
Helen was extremely helpful and informative. Super friendly and warm.
Ella served us at the Telford Town
Ella served us at the Telford Town
Centre branch. She listened to specifics about what we needed due to my child’s disability. Quickly found exactly the type of footwear we needed, in the correct size, first time. All in all what is usually a lengthy and stressful process, was extremely easy because Ella took great care to understand what it was we needed. Thank you Ella.
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