Clarks - Oldham Omdömen 45

TrustScore 4.5 av 5

4,6

Unit 5 The Spindles Centre, OL1 1HE Oldham, Greater Manchester, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Umayma was very friendly and helpful when dealing with my son being overwhelmed by choosing new shoes.

Betygsatt 5 av 5 stjärnor

Our two year old toddler always gets upset when having his feet measured. Today, Jayne at Oldham Clarkes was excellent at making him feel at ease, and although there were a couple of tears, they were... Se mer

Betygsatt 5 av 5 stjärnor

Ordered some shoes on line but they were not suitable. I took back to the Oldham branch Clarks for either a refund or alternative pair. The member of staff, called Gill, could not have been more helpf... Se mer

Betygsatt 2 av 5 stjärnor

I booked a fitting for my children at the Oldham store to get school shoes. The assistant was nice and friendly and measured their feet. I said my son wanted lace up shoes for secondary school but was... Se mer

Företaget har svarat


Företagsinformation

  1. Skobutik
  2. Skoaffär
  3. Skofabrik

Skrivet av företaget

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Kontaktuppgifter

  • Unit 5 The Spindles Centre, OL1 1HE, Oldham, Greater Manchester, Storbritannien

  • 01616243707

4,6

Utmärkt

TrustScore 4.5 av 5

45 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing customer service in Oldham

I visited Clark’s in Oldham to exchange my daughter’s shoes. We were served by Zak, who was absolutely wonderful! My daughter had tried on a number of shoes but wanted a particular one which didn’t fit correctly and she became visibly upset. Zak said she couldn’t see a child upset and found a way around this by adding different insoles until they fit perfectly. Customer service at its finest! Thank you Zak for making my daughter’s day. 😊

31 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Orthotic wearer

I wear orthotics and getting the correct fitting shoes is difficult.Jill spent a lot of time asking what i wanted them for and then finding me suitable options .I tried on numerous shoes and chose a pair as well as a pair of boots

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unable to return unwanted items to the…

Unable to return unwanted items to the local high street Clark’s store was told items could only be returned to Clark’s outlet stores which is difficult as its further for me to travel. Previously I have returned items at the local store so I’m unsure what’s changed will not be ordering from Clark’s outlet again due to sheer inconvenience

30 september 2025
Logotyp för Clarks - Oldham

Svar från Clarks - Oldham

Hi Naseem bibi,

Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.

I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.

Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused - Zubeida

Betygsatt 5 av 5 stjärnor

Perfect experience from Gill at Oldham…

We visited the Oldham store for school shoes and were greeted by Gill - from the get go, Gill was warm, friendly and extremely helpful. She listened to what we needed and we left with the most perfect school shoes for my girl - top class service and high quality shoes - Clark’s will forever be our number one choice for school shoes

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Ordered some shoes on line but they were not suitable. I took back to the Oldham branch Clarks for either a refund or alternative pair. The member of staff, called Gill, could not have been more helpful helping me select another pair of shoes & giving lots of advice. Extremely happy with my exchange & the customer service I received. Thank you Gill.

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Zak at the oldham branch in Spindles…

Zak at the oldham branch in Spindles was calm and really understanding of our childrens needs. Nothing was too much trouble for her, we managed to be in and out with a 2 and 7 years old feet measured shoes bought and no tears! Thank you Zak!

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you to Gill at the Oldham Store ☺️…

Gill at the Oldham store was so helpful today! She professionally measured both my 15 year old and 8 year old’s feet, advising on sizes of school shoes and explaining as she went along so I
could understand her rationale. She filled me with lots of confidence, and spent time with us without rushing when we were deciding on the right pair of school shoes. Really happy with the service!!

9 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Zak was great

We were so worried about our daughter having shoes that fit and Zak reassured us and helped us keep our daughter interested. She also amazingly handled some disruption from a customer who was demanding assistance all at the same time. Thank you Zak.

24 juni 2025
Omdöme utan inbjudan

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