My daughter was proving difficult to find a shoe that was comfortable with her having long but thin feet. Emma was fantastic and told us what style of shoe would fit her better and didn't stop until s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Clarks Northampton took time to help me find the right shoes for my son. Poppy was very helpful and patient and we really appreciated the attention she took to finding the best shoes
Just wanted to say how incredible customer service we have received at Northampton Clarks from Emma . She is a true professional, very knowledgeable and caring . She knew more what we needed than me m... Se mer
Took my Mother in for new shoes and slippers. Grace demonstrated empathy and dementia awareness as well as understanding the importance of well fitting shoes for someone with diabetes. And most import... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
40 Abington Street, NN1 2AP, Northampton, Northamptonshire, Storbritannien
- 1604636591
4,8
Utmärkt
89 omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Grace was a fantastic help today
19 april 2025
Omdöme utan inbjudan
Really lovely first shoe shopping…
Really lovely first shoe shopping experience for our toddler. Dalia in Northampton was so lovely. Our little one was a bit scared, Dalia was really gentle and friendly and he soon felt confident enough to explore the store in his new shoes!
14 april 2025
Omdöme utan inbjudan
Kally at the Northampton Store is great!
Kally at the Northampton Store is amazing. She really helped me when it came to find a way to fix the suede on my shoes!
9 april 2025
Omdöme utan inbjudan
Katie was very helpful & she spoke to…
Katie was very helpful & she spoke to us about the shoes & which ones would be best for our child, very nice kind service
5 april 2025
Omdöme utan inbjudan
The service I received was brilliant
The service I received was brilliant, staff so helpful, nothing was too much trouble and I ended up buying 2 pairs of shoes. Thankyou
25 mars 2025
Omdöme utan inbjudan
Flawless experience
The person who served me proved to be incredibly competent and also very kind.
It's been a flawless experience at Clarks. Highly recommended.
22 mars 2025
Omdöme utan inbjudan
Amazing experience
Amazing experience, lovely advice and good quality purchases
Katie was excellent
14 mars 2025
Omdöme utan inbjudan
I want to praise Kally from Northampton branch.
I want to praise Kally from Northampton branch. As a woman customer with shoe size 10 it is difficult to find shoes for myself. But Kally made my shoe shopping experience enjoyable again. She showed me unisex options from man section. And today as I was struggling to find right size between size 10 and 11,she proposed to me to order size 10.5 in store, to try it on. I truly appreciate Kally's effort and help. Thank you.❤️
12 mars 2025
Omdöme utan inbjudan
Excellent service from Shane in the…
Excellent service from Shane in the Northampton branch. He was friendly, patient, encouraging but without making me feel pressured into making a purchase.
11 mars 2025
Omdöme utan inbjudan
Shoe size calculator doesn’t work
Ok the shoes may be great but it’s almost impossible to order them online without getting deeply frustrated. The shoe size calculator ( yes I bought their gauge ) doesn’t work and the boys feet are growing daily! Just gone to a competitor cheaper but next day delivery
8 mars 2025
Omdöme utan inbjudan
Svar från Clarks - Northampton
Thank you for contacting Clarks, I'm sorry to hear your dissatisfaction and would like to resolve your enquiry. Please contact the Clarks customer service team on the link below so that we are able to look into your enquiry as soon as possible.
https://www.clarks.com/en-us/contact-us
Grace was really friendly and out the…
Grace was really friendly and out the children at ease
3 januari 2025
Omdöme utan inbjudan
Review from our 13 year old son
Grace was lovely, very helpful and kind. Excellent service to find some new school shoes very quickly.
3 januari 2025
Omdöme utan inbjudan
Grace was great
Grace was great my daughter who is 2 years old. She even gave a Grace a few poses with her new boots.
3 januari 2025
Omdöme utan inbjudan
Grace was very helpful and patient even…
Grace was very helpful and patient even though I tried on many sizes!
3 januari 2025
Omdöme utan inbjudan
Northampton Store.
Northampton Store.
Sales Assistant : Grace.
Very happy with service and patience from Grace when assisting 2 18 months girls and ourselves. Thank you.
28 december 2024
Omdöme utan inbjudan
Thank you Lidia
Called into store this morning to see what boots were available. The shop was quite busy but with Lidias help I purchased 3 pairs, a pair of boot trees for the tall boots and some protection spray. Thank you Lidia.
30 november 2024
Omdöme utan inbjudan
Great service for our baby girl
We took our baby girl into Northampton Clark’s to get her second ever pair of shoes. We were served by Grace. She was so patient and kind to us all and made us all feel welcome. The manager Lidia was also very kind to us. We are so happy with the shoes for our little one. Thank you
10 november 2024
Omdöme utan inbjudan
Great experience and excellent Service.
My experience was great. I was well looked after by Grace who served me with attention to details and care. I am pleased with the outcome. Lovely customer service. Thank you.
13 oktober 2024
Omdöme utan inbjudan
Thank you so much to Grace for her care…
Thank you so much to Grace for her care and concern with our recent exchange. She was patient and kind with my son as he tried on the replacement pairs and made his decision. Lucy was brilliant and very understanding especially as I could not find out receipt! Thank you for all of your help
28 september 2024
Omdöme utan inbjudan
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