We had a great experience at Clarks in Didcot this week. My little girl, 3, is shy and has sensory issues so I expected shoe shopping to be a difficult experience. A massive thank you to Darcy who was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wanted to say a massive thank you to Katherine the manager at the Didcot store, she was incredibly helpful and supportive in exchanging two pairs of shoes/trainers that we purchased for our daughter,... Se mer
Very happy with the service we received when visiting the Didcot store today. I was expecting to be turned away for fitting without a pre-booked appointment. We were seen to almost immediately and l... Se mer
Clarks shoes are always top quality! I was served very well by Ilya and Debbie at the Didcot Store recently. No 'hard sell' talk just gentle conversation that encouraged me in my search for summer san... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Unit 12 The Orchards Centre, OX11 7LG, Didcot, Oxfordshire, Storbritannien
- 01235817325
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Polite and friendly
Many thanks to Tatiana and Courtney for being polite and friendiy . Really helpful and explained the shoe care for the brown shoes we’ve ordered .
Also great with my autistic daughter who was worried about getting her feet measured.
It's an amazing branch
It's an amazing branch!
Josh was an awesome sales rep! He was very helpful, curtious and went well out of his way to assist me.
Joel and Josh super helpful at didcot…
Joel and Josh super helpful at didcot store
helpful and efficient
Katherine was very helpful and persevered to find the right shoes! Thank you - very efficient too.
Thank you Isla
Isla helped my daughter as she was fitted with incorrect shoes elsewhere. She made the experience painless and my daughter got the right fitting shoes! Thank you for being so helpful. Worth the trip!
Outstanding customer service
Outstanding customer service. Tatiana went above and beyond to ensure that I was able to purchase the perfect shoes for my feet, and the intended occasion for them. Tatiana enabled me to take my time, offer a solution to any size issues with the first pair of shoes tried on.
Really impressed; highly recommend. Thank you.
Superb customer service all around but…
Superb customer service all around but especially from Isla. Made school shoe buying easy. Highly recommend.
Great customer service from Harry at…
Great customer service from Harry at the Didcot store today. Very courteous and helpful with my choice of boots.
Excellent service
Kathrine went out of her way to sort out a problem with my boots even tho they 1year guarantee had expired. She was very helpful, kind and courteous.
Katherine was super helpful in fitting…
Katherine was super helpful in fitting my daughter with some wide school shoes.
Kathrine W from Clarks Didcot kindly…
Kathrine W from Clarks Didcot kindly helped by price matching a product collected from Clarks Didcot the previous day with the price on Clarks website. No questions asked, very pleasant dealings, and all sorted on the phone. Much appreciated.
Great Customer Service
Kathrine has helped us pick the right shoe. Exceptional service and very helpful
Excellent customer service
Went in there today with two pairs of sandals in mind that I saw on the website that the Didcot store had in stock. The sandals weren't on display (it's November), but Katherine was very helpful and not only got them for me, but got me some other similar pairs to try that I actually loved more and bought them. Very happy with the customer service and the quality of the shoes.
Great service from Ilya and Ben
I was served today by Ilya and Ben to help my 7 yr old daughter get school shoes. She finds shoes very difficult and uncomfortable, so it was quite an ordeal to find a pair she was happy with.
Ben brought multiple pairs out and Ilya was very patient and understanding with her trying them on.
I was extremely grateful for their patience and understanding.
Thank so much!
Friendly and efficient
Kathrine was very helpful and efficient at processing a refund for me
Great shoes, great service
Bought a lovely, stylish pair of boots today. Great fit and quality.
My first purchase from Clarks since school shoes (it's been a while). Almost better than the boots was the excellent customer service from Kat in the Didcot store. Charming and upbeat, she really enhanced the experience. Next time I need shoes, I'll be back to see her. And I won't leave it 50 years this time.
Great customer experience
Just entered to see the new season kid shoes and then realised that was sale on some product. Katrine was very friendly and helpful. She measured my kid’s feet then checked their stock and brought some nice boots in sale for the size that we were looking for. For mums, shopping experience with a kid is not easy, she facilitated with her service and smile. I recommend Didcot Clark store
Very happy with the service we received…
Very happy with the service we received when visiting the Didcot store today.
I was expecting to be turned away for fitting without a pre-booked appointment. We were seen to almost immediately and little ones feet measured. Keira brought out a range of suitable shoes and helped with fitting. Ended up purchasing two as she brought out a clearance pair so was super chuffed considering how much they cost for tiny shoes!
Kathrine was absolutely amazing at our…
Kathrine was absolutely amazing at our recent trip to Clarks. She corrected a different stores mistake and was extremely helpful when I explained all the mix ups. It took us quite some time to sort through some system issues so she gave my boys some colouring to do while she patiently rectified everything.
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