Ash in Cardiff provided great service. I have a particular issue with bursitis in both heels and Ash helped me to find what i hope to be a great pair of shoes to alleviate my particular issue.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Caitlin was amazing with my 5 year old, helping him choose the right size shoes for school, she very patient, kind and entertaining and he is very excited about his new ones. Thankyou so much.
We visited the Cardiff store on Good Friday with our 3 young children to have their feet measured. Ash couldn’t have been more patient or helpful- he was an absolute delight! All three children walk... Se mer
Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
St Davids Centre, 64/66 Queen St, CF10 2GQ, Cardiff, Cardiff, Storbritannien
- 02920390619
4,9
Utmärkt
168 omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cardiff Clarks Ash was fabulous
Cardiff Clarks Ash was fabulous ! Super chilled, super knowledgeable and super helpful. Made the experience of last minute shoe shopping a dream
1 november 2024
Omdöme utan inbjudan
Took my Grandson for new school shoes…
Took my Grandson for new school shoes today, was assisted by Rachel, she was very helpful and knowledgeable and we bought new shoes and scuff protector
26 oktober 2024
Omdöme utan inbjudan
Clarkes cardiff - great experience
I was served by Rachel in the Cardiff store on 2nd September 2024, she was extremely helpful and had a great experience, would highly recommend.
2 september 2024
Omdöme utan inbjudan
Cardiff store, great service
Shop was well staffed. Ed met us at the door and showed us straight to the Kids section. He was patient and courteous with his difficult customer (my 6 y.o daughter!) and I.
12 oktober 2024
Omdöme utan inbjudan
The staff were nice Brandon
The staff were nice, expecially Brandon excellent service.
5 oktober 2024
Omdöme utan inbjudan
Really good service from Ash
1 oktober 2024
Omdöme utan inbjudan
Thank you so much Tanisha for looking…
Thank you so much Tanisha for looking after our son..you were very patient and showed empathy.
25 augusti 2024
Omdöme utan inbjudan
Ash (Cardiff) was lovely
Ash (Cardiff) was lovely. Approached us as we came in and asked if we needed help. And now Ivy has her first per of Clarks woohoo! Not forgetting her gave us all the relevant advice with the care pack added!
17 september 2024
Omdöme utan inbjudan
I was served by Ash as I was shopping…
I was served by Ash as I was shopping for school shoes for my daughter. The shoes I originally wanted to purchase was not available. Ash showed me other similar options which I liked and ended in a sale. He was very thorough in checking the fit of the shoe and communicated any questions well. In conclusion I was very happy with the service and my purchase
Polish was a bit much though mate. Lol
2 september 2024
Omdöme utan inbjudan
Svar från Clarks - Cardiff
Hi there,
Thank you for sharing your review, we are pleased you received great service from Ash.
I will be sure to pass on your comments to the store manager.
All the best- Becci
It was a busy shop
It was a busy shop. Understanding as it was the end of August. A good system was in place with regards to fittings with shop staff. Disappointed by the lack of stock. Resorted to online purchase after measurement.
27 augusti 2024
Svar från Clarks - Cardiff
Hi Katie,
Thank you for leaving us a review. I am sorry to hear of your disappointment on this occasion. We hope your future visits are much more positive when there is more stock available.
Many thanks- Saira.
Super helpful Bryony at the Cardiff…
Super helpful Bryony at the Cardiff store on 01 September.
She was patient, listened and found the shoes we needed.
1 september 2024
Omdöme utan inbjudan
Excellent customer service from Chloe
Chloe was extremely helpful, friendly and professional when measuring and trying on several school shoes for my 4 year old granddaughter.
1 september 2024
Omdöme utan inbjudan
Bryonie was very patient and…
Bryonie was very patient and helpful-brava
1 september 2024
Omdöme utan inbjudan
Excellent service
Went into Clark’s Cardiff (in St David’s) and needed to get school shoes fitted for my three children all of us are Autistic. We were approached and welcomed almost immediately, and Ash was assigned to us. He was so friendly and understanding, and went above and beyond to help and assist us. He tailored the fitting of each child to suit their needs, as my youngest doesn’t like to be touched, he explained everything to him before he did each task. He turned a suspected nightmare into a quick and easy, stress free shop. His excellent service and kindness deserves recognition, and I am so grateful to him.
30 augusti 2024
Omdöme utan inbjudan
Ieuan was impeccable
Ieuan was extremely attentive, he was fantastic with my son, went the extra mile to ensure the shoes were right and was an absolute pleasure to deal with, and I'm very happy with the service. 11/10
30 augusti 2024
Omdöme utan inbjudan
Excellent Service by Rachel D. Cardiff Queen St
Was served by Rachel D. Was looking for new school shoes for my son. Rachel could not be more helpful. Measured my shoes feet, showed me the collection you stocked. Never felt rushed and gave excellent advice. Glad to see the dying art of Customer Service still lives strong in Rachel. Great Job 👍🏾
26 augusti 2024
Omdöme utan inbjudan
Great experience in Cardiff store
Chloe at the Cardiff store was incredibly helpful. She was very friendly and took the time to include my daughter (4) in choosing her school shoes.
The store looked very clean and organised and we were seen and assisted very quickly
28 augusti 2024
Omdöme utan inbjudan
Tanisha
Tanisha
Amazing service. My daughter has additional needs but this didn’t hinder Tanisha. She was amazing. We left the really happy with new school shoes.
27 augusti 2024
Omdöme utan inbjudan
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