Clarks - Cardiff Omdömen 168

TrustScore 5 av 5

4,9

St Davids Centre, 64/66 Queen St, CF10 2GQ Cardiff, Cardiff, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ash in Cardiff provided great service. I have a particular issue with bursitis in both heels and Ash helped me to find what i hope to be a great pair of shoes to alleviate my particular issue.

Betygsatt 5 av 5 stjärnor

Caitlin was amazing with my 5 year old, helping him choose the right size shoes for school, she very patient, kind and entertaining and he is very excited about his new ones. Thankyou so much.

Betygsatt 5 av 5 stjärnor

We visited the Cardiff store on Good Friday with our 3 young children to have their feet measured. Ash couldn’t have been more patient or helpful- he was an absolute delight! All three children walk... Se mer

Betygsatt 4 av 5 stjärnor

Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we... Se mer


Företagsinformation

  1. Skobutik
  2. Skoaffär
  3. Skofabrik

Skrivet av företaget

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Kontaktuppgifter

  • St Davids Centre, 64/66 Queen St, CF10 2GQ, Cardiff, Cardiff, Storbritannien

  • 02920390619

4,9

Utmärkt

TrustScore 5 av 5

168 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Clarks Shoes Cardiff

I had the need to return a pair of shoes to the St. David’s centre store Cardiff with a small fault that made them unusable, they were in fact a little over a year old with limited use and no wear on either the uppers or sole.
I was dealt with by the duty manager Jack and his team, they were understanding, polite and professional at all times. Although they didn’t have a direct replacement available in store, they ordered a new pair to be delivered to my home address arriving within 72 hours which included a weekend.
Thank you for your help and keep up the good work, I will certainly return to this store when the need for new shoe’s arises. A very happy customer.

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and easy visit to the Cardiff…

Quick and easy visit to the Cardiff store. Lydia was very helpful in explaining the difference in the children shoes size with F and G. Ordering for a size out of stock was also made quick and easy. Thank you Lydia :)

23 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you

Many thanks to Ash in Cardiff - efficient and friendly even at the very end of the day - love my new shoes!

8 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We popped in to get some work shoes for…

We popped in to get some work shoes for my husband and the service we received was wonderful. We already knew what we wanted but had some issues with sizing, Ash suggested a wider shoe which was the perfect fit. Ash was super informative, efficient and helpful, we were also recommended some wax to help keep the shoes moisturised & in good condition.

28 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New school shoes

Needed new school shoes for both children. Ash served us and was great, really thorough and friendly. Measured kids feet first and went through options for sizes needed.

2 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

As soon as we entered the store we were greeted by Ash, who was polite and professional. We looked at various shoes and Ash was was giving advice and helping when needed.
When paying We were shown types of Polish for the shoes which we purchased and even came away with insoles.
We will be back again because the customer service was fantastic. There was no rushing us, Ash had given us all the time we needed and was helpful with every aspect.

22 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Went in for my little ones first shoe…

Went in for my little ones first shoe fitting. Ash was so helpful, talked us through what we needed to know, measured her feet without fuss and keeping her nice calm. Really great experience for a milestone moment as parents!

14 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rachel was very helpful and attentive

Rachel was very helpful and attentive, I honestly could thank her more for helping us get my daughter’s first pair of shoes. She was amazing! We can’t wait to go back in 6weeks for her next pair 🥰

20 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

By showing that you have received the…

By showing that you have received the shoes back for a refund. Returned to the shop 3 days ago and no email received.

23 november 2024
Logotyp för Clarks - Cardiff

Svar från Clarks - Cardiff

Hi Carol, thank you for taking the time to leave a review.

We kindly ask to allow up to 14 days for the warehouse to receive and process your return. You will receive an email with the details once the refund is processed.

Our sincere apologies for any disappointment caused- Georgia

Betygsatt 5 av 5 stjärnor

Helpful, friendly and accommodating staff

Booked an appointment to get my son's feet measured for his first pair of shoes. We were running late and called up and the staff were happy to accommodate us a bit later. Donna took the measurements and helped us pick out shoes. She was lovely and really great with our son!

24 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

Great, Brandon was very helpful and made my choice easier

19 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really positive experience in Clarks in…

Really positive experience in Clarks in Cardiff Central. The customer service received from Brandon was excellent; fast and efficient and also helped me overcome an issue at the till with my BLC discount. Much appreciated!

16 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service in the Cardiff store

Excellent service in the Cardiff St David’s store. I went in recently to get my son his first pair of shoes and had a grear experience. We were served by Rachel who was so lovely, kind and patient with my little boy. Thank you and we will be returning.

24 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Ash

Was helped by Ash in the Cardiff store on 03 November. Ash was very patient and helpful and would recommed the store based on my positive experience

3 november 2024
Omdöme utan inbjudan

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