I am very grateful for helping my children to select the right shoes. I spend 2 hours in other shops to choose but unsuccessful but Abi did amazing customer service. Thanks
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1st Pair of shoes was different shades of brown. The replacement pair, one shoe had marks all round had to return. Finally third time round the pair of shoes was brillant. Customer Service at Brent Cr... Se mer
Företaget har svarat
Munir Ibrahim, who served us at Clarks Brent Cross on a manic Monday afternoon with the back to school rush, was fantastic. He served us quickly, measured my son’s feet accurately and showed us... Se mer
We went in to buy my Daughter's school shoes for secondary school, where she has quite rigid requirements. Maheema was extremely helpful and very pleasant, and really went all the way to help us fin... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Brent Cross Shopping Centre, NW4 3FH, Brent Cross, London, Storbritannien
- 02082021652
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Saima K
Great service from Saima K! I was shopping for dress shoes for my son which is usually a struggle, but Saima was incredibly patient and helpful. She offered great advice and made the whole experience easier. We left with a pair my son was happy with. Highly recommend!
I am very grateful for helping my…
I am very grateful for helping my children to select the right shoes. I spend 2 hours in other shops to choose but unsuccessful but Abi did amazing customer service. Thanks
Great experience lovely staff
Great experience very nice helpful staff had exactly the boots I wanted
Order came with ease.
Order came with ease.
The staff were extremely pleasant instore and helpful
I bought a pair of mules last week
I bought a pair of mules last week
Mrs Alisa was so kind, patient and helpful.
Many thanks Alisa!
You are a professional!⁰16
The girls were really helpfull although…
The girls were really helpfull although the measurement were incorrect..i dont know if is the linear they use or it is poor training..they measure my daughter foot with 2 size over until I showed her the space on the back of the shoes …overall satisfied!
Great service the manager helped change…
Great service the manager helped change my order
Visited Brent Cross store
Visited Brent Cross store
And was given first class service from walking into the branch and was greeted by a lady and asked what help was needed , received a number and was approached by Shabnam T who introduced herself and measured my daughter feet and we selected two shoes and bought a pair .Her service was excellent and her smile just beautiful. Dealing with customers isn’t easy but you have a star sales person and I would recommend any of my family when visiting Brent Cross Clarks to always ask for her .
I also spoke to the store manager and what a lovely lady .
Excellent service and very clean store .
Saima at Brent Cross was a…
Saima at Brent Cross store 0031 was a big help, good product knowledge especially on how to maintain my suede shoes
very good product and good customer…
very good product and good customer service .thank you
Zia was absolutely amazing
Zia was absolutely amazing, understood what we want and served us perfectly. Thank you
When i Returned the shoe wrong size she…
When i Returned the shoe wrong size she was very great and she nice friendly that why i give Bharti D 100% For very great service and she was very Fantastic and i got the right size and i was great excellent if you are very happy i am very happy too so keep the good work on the clarks company get 100% for great staff teams working at brent cross shopping centre okay so keep it up to get the same again okay ?
Excellent purchase at Brent Cross (0031…
Excellent purchase at Brent Cross (0031 ) London branch of Clarks . Saima K gave great service! Happy with with purchase of men’s shoes!
Very good service and the workers…
Very good service and the workers helped me very much. One of the workers Saima k from Brent Cross was very good help
Saima K - Great Service
Saima K at Brent Cross Shop (0031)
Fantastic service! Thank you very much. Speedy measuring of the 3 kids new shoe size & very polite.
Thank you to Veronica at the Brent…
Thank you to Veronica at the Brent Cross store for her superb customer service. Thank you so much!
1st Pair of shoes was different shades…
1st Pair of shoes was different shades of brown. The replacement pair, one shoe had marks all round had to return. Finally third time round the pair of shoes was brillant. Customer Service at Brent Cross was excellent but the warehouse team should check the pair before dilvering to customer/store. Attention to detail would go a long way to ensure customer saisfaction.

Svar från Clarks - Brent Cross
I was impressed with the shopping…
I was impressed with the shopping experience on line . Prompt goods delivered to the door . I now know why you are closing the shops . Much easier for everyone. Do love a shop too . 🙏🙏🙏🤩🤩🤩🤩🤩
Imraan is brilliant! 10/10
We visited Clark’s today to get my son’s feet measured and buy new shoes. We were served by Imraan who was absolutely wonderful. He was helpful in explaining which shoes would be suitable for our son, kind and patient with him and just had such a lovely way about him. He’s a testament to the company and deserves a raise!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







