The staff were very helpful in guiding me for sizes and styles for what I wanted. Things got busier while I was there so there were some delays and confusion in who was asisting me, but everyone was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I want in for a browse today to the Belfast city centre store and ended up walking out in a brand new pair of shoes. I was seriously shocked at how pleasant and professional all the staff were in the... Se mer
We visited the Belfast Clarks store at the weekend and had an absolute gem of an experience, thanks entirely to Jenny. She was knowledgeable, patient, and genuinely enthusiastic about helping us find... Se mer
The boots and the shoes are a five star experience. Online experience I give full marks also. Same for in-store experience.
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Donegall Place 14, BT1 5BA, Belfast, Northern Ireland, Storbritannien
- 02895442025
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great friendly service buying kids shoes
Brought our boys to get their feet measured today in Clarks in Belfast, excellent experience! Steve who measured their feet was brilliant with them, very kind and patient, really appreciated how he took his time, engaged with them and asked their permission before measuring or checking their shoes for fit. Also the shoes we bought were lovely, great selection! Highly recommend
Had a brilliant experience at your…
Had a brilliant experience at your Belfast store with my 88 year old mum. Dawn was fantastic and we left with the perfect shoes for mum 😄
Proper customer service
Called to the shop with a defective shoe.
Member of staff, Angela in the Belfast Royal Avenue branch was helpful at getting the issue sorted out.
Great shopping experience
Angela was amazing, she went above and beyond to help me and give me a great experience. She’s definitely an asset! Thanks! :)
Very friendly & helpful
Very friendly & helpful, fantastic service & knowable about the products I needed. Was helped by Angela who was a delight to deal with.
Had the best experience today with Dawn…
Had the best experience today with Dawn in the Belfast store today. She was brilliant and friendly with sizing and helping us pick the best shoes for our daughter.
Angela
I visited the Clark’s store in Belfast on Saturday 2nd March to look at summer sandals and it was a very good experience. I was looked after by Angela who went out of her way to help me find the correct sandals. Angela was friendly and had a great personality all in all a very likeable person. I bought my sandals and am very happy with them.
Angela went above and beyond she was…
Angela went above and beyond she was professional friendly and pointed me in the right direction. I have purchased Clark’s shoes before but this was a really enjoyable occasion. I am 75
Outstanding Customer Service
Visited the Belfast City Centre branch of Clarks and was assisted by Steve.
Steve’s customer service was outstanding, he was extremely engaging and was very supportive in helping us to find the right footwear, he also offered fantastic advice on caring for our footwear. A really positive experience in the Belfast branch, Steve went above and beyond in assisting us. Would definitely visit again based on todays experience.
Outstanding Customer Service at Clarks Belfast – Thank You, Steve!
I recently visited the Clarks store in Belfast and had an absolutely fantastic shopping experience, all thanks to Steve. From the moment I walked in, he was incredibly helpful, knowledgeable, and patient. He took the time to understand what I was looking for, provided excellent recommendations, and ensured that I found the perfect pair of shoes.
Friendly staff
Dawn was very helpful and friendly. Trainers are comfortable . Thank you
New shoes. Sarah was the person who helped me with my choice of shoes and checked if the size I was looking for was in. Thankfully they where in and i tried them on and was happy to purchase them.
Looking for a wide comfortable pair of shoes and Sarah was very helpful. A
Brilliant for babies first shoes
We went to get our daughter her first pair of pre walkers and from the moment you went into Clark’s Belfast the staff were lovely and welcoming. Steve was very informative and very and very thorough in getting the right size. He was amazing! Would highly recommend getting you little ones shoes from here.
Welcoming, friendly and helpful people working here.
My partner and I recently went into the Clarks in Belfast and we were greeted by Steve, who was friendly and welcoming. He helped us with our fitting and recommended products that complimented our initial purchase. We left the shop feeling good about our interaction and happy with our purchase.
Great service for child’s first show…
Great service for child’s first show fitting in Belfast store. Steve was amazing at helping us ensure our son got shoes that will help him on his first steps.
ANGELA
ANGELA, served us today and was fantastic! My father in law wanted a pair of leather shoes to do a lot of walking. Angela helped in all aspects and was very patient and listened to exactly what he wanted. Top customer service but with an element of being very natural mot pushy in any way 😀
Perfect.
Angela served us 3 years ago and again today. She is the finest example of perfect customer service. 10 out of 10.
Called into your Belfast store served…
Called into your Belfast store served by caoiamhe who proved above and beyond what has usually the norm with shop assistants
She was exemplary in the service she provided
Clarke’s as employer should be delighted in having this young woman on your team
John Richardson
It was really refreshing to have…
It was really refreshing to have amazing customer care ,just called into the new store Royal Avenue Belfast and was met by Angela and the team Jay &Sarah .
They went above and beyond to help me get a pair of work shoes .
Great job guys thanks so much I will recommend you looking forward to returning soon .
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