Clarks - Belfast Forestside Omdömen 214

TrustScore 5 av 5

4,8

Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... Se mer

Betygsatt 5 av 5 stjärnor

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... Se mer

Betygsatt 5 av 5 stjärnor

Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... Se mer

Betygsatt 2 av 5 stjärnor

The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... Se mer

Företaget har svarat


Företagsinformation

  1. Skobutik
  2. Skoaffär
  3. Skofabrik

Skrivet av företaget

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Kontaktuppgifter

  • Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, Storbritannien

  • 02890645396

4,8

Utmärkt

TrustScore 5 av 5

214 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wide fit ankle boots in stock in store

Very helpful staff who didn't hassle me into buying the first pair I tried on. I tried on my usual size in EE but because of unhelpful feet, had to go up a size, but I got there in the end. All in all a very satisfactory experience.

3 december 2025
Betygsatt 5 av 5 stjärnor

Bethany was very helpful

Bethany was very helpful, tried to steer my son to the shoes I wanted him to get and ensured she gave us a choice of a few shoes within the same price range.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

School shoes for 5 year old

We went in to get my son school shoes. He hates the whole experience so getting his feet measured and how busy the shop is. Ellie Rose served us and was fantastic! She spoke to him about sea monsters which is his favourite thing at the minute and was able to distract him so we could get the shoes! She was really great 10/10 - thank you Ellie Rose!

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful service.

My son needed some new shoes for school. The customer service of the attendant who served us, Lola, was superb. She was kind and amusing in her interaction with, and assistance of, my son. When she found out he wasn't confident in tying his laces she took the time to show him how, and when he was successful, she praised him.

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience with Sarah in Clarks

Great experience with Sarah in Clarks, Forestside, Belfast.
Sarah was excellent with my child when we went in to get new school shoes - despite the huge number of people in the shop, she remained calm, kind and patient throughout our fitting. Thank you!

4 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Oh what a frustrating visit

Oh what a frustrating visit to get school shoes - was waiting for another size - assistant hadn’t ordered at all from upstairs and when I checked up on ithe shoes they didn’t have the size in store.
Really frustrating and disappointing
Come in Clarks you can do better than this

27 augusti 2025
Omdöme utan inbjudan
Logotyp för Clarks - Belfast Forestside

Svar från Clarks - Belfast Forestside

Hi Ann,

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused -Angela

Betygsatt 5 av 5 stjärnor

Very happy experience

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointments available and we were served by Ellicruse, who was fantastic and really took her time with us. Thank you Clark’s!

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Holly served us and was absolutely…

Holly served us and was absolutely outstanding. She put the kids at ease, was very quick to get the shoes, found suitable alternatives when needed and generally was lovely. Thank you Holly!

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super helpful and kind staff!

Bethany and everyone else was really helpful yesterday and gave great advice on which school shoes I should go for. Ordering in the pair I wanted was quick and easy, and Bethany was funny and lovely to talk to! Can't wait for my shoes 🤭

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Visited Belfast Forestside store for…

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all felt special and excited getting to choose their new shoes. It was busy and the kids weren’t exactly quiet but we got what we needed with minimal trauma involved!

16 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Clark’s at Forestside

We had made an online reservation and were taken right on time in a very busy shop. Geraldine was so friendly and welcoming and Bethany helped us with our shoe fitting. She was so lovely, very friendly and was able to have our 4 year old completely at ease almost instantly and eager to try on new shoes as he had been very reluctant when we first went in. It was a really lovely experience especially as it was for his first school shoes. I had looked at the shoes earlier so I was prepared on the choice which was very handy. The shop was extremely busy but organised in a great way and I didn’t feel that we were pressurised to make a choice quickly. I will return with my grandson again for sure :)

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Baby’s First Shoes

I brought my grandson to the Forestside branch of Clarks to get his feet measured for his first pair of shoes. The process was easy, and, despite the store being overrun with people buying school shoes, we were seen quickly. We were taken great care of by Sarah, who explained what was available and what was going to be done. My little grandson fidgeted and squirmed and made it really difficult to get his measurements taken but Sarah was really patient with him. He has an aversion to anybody messing with his feet but we got it sorted with little fuss and he wore them all day. I feel this could have gone worse but this lady was really confident with him and that made all the difference to our shopping experience today.

13 augusti 2025
Omdöme utan inbjudan

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