All the staff were lovely but Lilly in Bath was particularly wonderful with my 3 and 7 year old. Engaging, sweet and asking them directly what they thought. Fabulous customer service. Thank you.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... Se mer
We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... Se mer
We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
10 Union Street, BA1 1RR, Bath, Somerset, Storbritannien
- 01225462632
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
thank you so much elinon for your help…
thank you so much elinon for your help today, you were so helpful and i really appreciate your kindness and welcoming
thankyou elinon
Super friendly and helpful staff - knowledgeable about the products
Had a fantastic experience for a shoe fitting with Caitlin today. She was very thorough checking current Clarks school shoes for fit and recommended some excellent trainer options for my 6 year old daughter. She explained each step of the fitting and what she hoping to see. The trainers we chose weren’t in stock in the width we needed so she very helpfully ordered them to our home. She had a lovely manner with my little ones and recommended some great parent reviver to spruce up the shoes we already own.
Fantastic experience
Fantastic experience, school shoe shopping for 2 boys and we were helped by Ben who was very polite and friendly.
Bath- young lad named Ben
Bath- young lad named Ben, brilliant, lively, and very helpful! Very good employee
A fantastic experience
We phoned in the morning to try and get an appointment for our 2 children to have there feet measured prior to going back to school and we spoke to Sue who was brilliant she was so helpful, when we arrived at the store they had it set up so well for all the children and the process worked so well, it was such a chilled out environment.
We were helped by a young man called Ted who was equally as helpful in helping us to decide what shoes to get for our son and daughter.
Well done to everyone at Clarks in Bath !!!!!
Very limited choice of practical school…
Very limited choice of practical school shoes, but great service from Isla - thank you for your patience!
Sophie was patient for us to make a…
Sophie was patient for us to make a decision for my sisters first shoes in junior school so it was a big deal for her, and she had great customer services and was having a conversation with my sister.
From Poppy, age 10
Visited Bath city centre Clarks
Excellent service by Ted. Very helpful and kind!
Ben was great
Ben was very kind gentle funny nice to have as my shoe fitter nothing bad about this experience alll good good good lovely as a person and over all just lovely xx 😊
Breezy shoe shopping
We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what there was available so my daughter could choose.
My daughter has wide feet which limits the options available unless she goes to adult shoes which obviously means higher cost. Thankfully we managed to pick one of the two options and we were down within 10 mins. Very efficient!
Ted was very helpful and patient at…
Ted was very helpful and patient at ckarks Bath.
Extremely helpful to complete…
Extremely helpful to complete strangers!
Well done!
School shoes
Sarah, who served is in the Bath branch today was extremely friendly, helpful and professional. My daughter was not in the mood to buy a pair of school shoes, but she gave some great and helpful advice which my daughter liked and we left the shop with a brilliant pair!
I went into the Bath branch as my shoe…
I went into the Bath branch as my shoe unexpectedly broke whilst I was out with a wedding party. Alison was fantastic! I cannot praise her customer service highly enough. She helped me quickly and efficiently and was caring and professional. She is an absolute credit to your store and I hope she gets the praise and recognition she deserves.
Busy school buying season
Elinor was great with the kids during this busy school shoe buying time. She measured both kids, asking what years they were going into and if they were excited. Looked in the stock for the styles they liked and even bought back another pair she thought my daughter might like. We got inner soles as she is between sizes but I wanted growing room.
Alis from the Bath store was absolutely…
Alis from the Bath store was absolutely brilliant with her help and knowledge. Helping my daughter with a broken arm and her sister choose shoes etc, very friendly and puts the girls at ease while having there feet measured, will def be back again to buy shoes :)
Brilliant
Booked in to get the kids school shoes sorted. Isla was amazing with the kids and so patient. Great job and thanks!
Exemplary customer service in Clarks…
Exemplary customer service in Clarks (Bath) by Freya - helping to fit and recommend back to school shoes for small child - thank you!
Great and thorough fitting from Isla in…
Great and thorough fitting from Isla in Bath, who tries all the options to find a pair of school shoes which were acceptable to the young madam. Isla makes it much less stressful than it normally is!
Super comfy loafers in extra wide fit …
I went into the Bath branch of Clark’s on spec, as I have great difficulty in finding comfortable shoes that cater for both my wider than average feet and also the fact I have arthritis in some of my toes. I was served by a young lady called Sarah who was extremely helpful and pointed me in the direction of suitable options. I came away with a very comfortable pair of black leather loafers which were also a very reasonable price.
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