All the staff were lovely but Lilly in Bath was particularly wonderful with my 3 and 7 year old. Engaging, sweet and asking them directly what they thought. Fabulous customer service. Thank you.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... Se mer
We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... Se mer
We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
10 Union Street, BA1 1RR, Bath, Somerset, Storbritannien
- 01225462632
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Isla in the Bath…
Great service from Isla in the Bath store. Went to the amazing effort to track down the perfect shoes for our son’s first day at school.
Went to Clark’s in Bath today and was…
Went to Clark’s in Bath today and was served by a lady called Isla we have been served by her a few times now and she is just brilliant, kind and very helpful
Sam was very kind
Sam was very kind, helpful and patient. The shop was incredibly busy but he was not phased.
Great service
We came in for school shoes for my 15 year old son. Alis served us and was very knowledgeable and helpful. She was very professional, polite and engaging.
Great Special Needs appointment
Great Special Needs appointment.
Thank you to Bella who served us expertly, and Louise who told us a fire alarm test would go off so neurodivergent child could prepare and an additional fab manager (possibly names Susie,) who organised the whole kaboodle to be 30 mins in the shop alone w. no music, and extra time for our appointment. Two children were seen, measured, calm was prioritised and no one lost the plot. They are a wonderful, adapting and inclusive team and I highly recommend.
Sam at Clarks in Bath was really…
Sam at Clarks in Bath was really helpful. He measured my child's feet and got the perfect fit. He was great with my daughter and made her feel comfortable and didn't pressurise us to make a decision even though the store was super busy the day before school started.
Had a school shoes fitting appointment
Had a school shoes fitting appointment. Very good organized and sweet, helpful and knowledgeable staff #1519.
Ben was really helpful and made…
Ben was really helpful and made choosing school shoes for both my boys and measuring really easy!
Bath - child’s shoe fitting great
Freya in Bath was brilliant with my excitable 5-year-old; she took the time to explain how she was using the gauge to measure his feet. Once he had declared he loved the animal footprint shoes, she collected a selection he might like in his size. Freya interacted really well with him and helped us settle on a great dinosaur soled pair of school shoes!
Very helpful service
Attended a school fitting with Isla for my children. She was kind, patient, knowledgeable and very helpful. Great service all round
Madi at the Bath shop was extremely…
Madi at the Bath shop was extremely helpful, I’ve struggled in the passed with my daughter and shoes but she made it really fun
Thanks Madi at Bath branch
Thanks Madi at Bath branch! Above & beyond helpful fitting, choosing and getting my lot sorted for school.
Kids shoes
Elinor, was very thorough and extremely patient whilst trying to find school shoes for our two grandchildren. Even though the shop was busy nothing was too much for her, going back several times to find the right shoes and styles for our children. We were very impressed with her patients and kindness towards our grandchildren. Can't thank her enough. Excellent service.
Isla was brilliant
Isla was brilliant, extremely friendly and helpful and nothing was too much trouble. She found my son the perfect pair of school shoes.
Isla was brilliant
Isla was brilliant, very patient and helpful with our two boys during school show fitting.
Wasn’t looking forward to taking my son…
Wasn’t looking forward to taking my son shopping for school shoes. He’s constantly growing so we don’t know his shoe size and getting his foot measured has been a pain everywhere else. He also can’t sit still.
Ben was kind and patient. He measured my son’s foot and helped us choose shoes we’re all happy with. Very happy with the experience.
Ted @ Bath was fantastic!
Ted @ Bath was fantastic!
We had 2 School Shoe fittings booked in, he was very kind to our young children and his attention to detail was very good.
The whole service from start to finish, and how it was professionally completed, I highly recommend Bath.
New secondary school shoes…
We bought a pair of school shoes today and had a great help from Ben. He was very kind and helpful!
And we got the perfect school shoes for my son for secondary school next week! Very happy!
Sophie at the bath store was amazing !
Sophie was amazing at fitting the children’s shoes! It was very very overwhelming being in the bath shop due to lots of school shoe fittings- and Sophie was so calm and patient ! She really made the whole experience run very smoothly and the children all said they loved her ! She made sure to ask their names and was just had the best service that we could have asked for.
Thank you Alis @ Bath
Our son is visually impaired and autistic and has difficulty navigating everyday life. Alis was friendly, helpful and patient and made my son very comfortable. One of the easiest shopping experiences we've ever had. Thanks so much, it really does make a difference when people go above and beyond to help
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