Had great service in your Mayflower retail store in basildon, the sales lady chloe was very good, as a customer i was given personnel service which i thought was excellent,nothing was too much troub... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service was really good, we were helped by Lola when we went shopping for children's shoes during the summer holidays. She was incredibly patient and kind when speaking to my children and helped t... Se mer
We had a fitting a few days ago but unfortunately the shoes just weren't quite right. We returned to the store where we were seen to by Jodie (whom I had spoken to on the phone) she was absolutely ama... Se mer
Jasmine was very helpful today. She reassured my daughter about her narrow feet and shared her own life experiences. She gave my daughter options and explained why one shoe might be more comfortable w... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Unit 2A Mayflower Retail Park, SS14 3HZ, Basildon, Essex, Storbritannien
- 01268525711
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Oliver was very welcoming friendly helpful kind and knowledgeable when fitting my daughter's shoes today. Quick and pain-free experience.
Thank you.
Brilliant service in a busy store
Brilliant service in a busy store!
Everyone handled the busy time well in store, very organised process for the rush of return to school shoes.
Brooke helped us try on different options, and ensured both my boys were happy with the design, and that the shoes fitted properly. Thank you Brooke for your patience and kind manner!
Polite and helpful
Although it was busy and I didn’t have an appointment we didn’t have to wait long to be seen. Poppy was polite and helpful and made sure that we got the right size shoes for school.
Gerald - wonderful customer service
We visit the Basildon branch on the Mayflower Retail Park every year for school shoes. Today we were served by a lovely young man named Gerald. What an absolute credit he is to you - professional, polite, well spoken and well mannered and engaging. He could not do enough to help and that is a rare thing to find these days. Thank you Gerald, you are a shining example of what customer service should be!
Very helpful lady
Very helpful lady, Emma, who had patience in measuring my granddaughter for her school shoes.
Thank you for all the help today Emma
Thank you for all the help today Emma
Quick, Speedy service
Jasmin served us today as was excellent. Really knowledgeable and great with my son.
Speedy service and really friendly. Thank you Jasmine
We were helped today by Gerald
We were helped today by Gerald. He assisted my son with choosing school shoes and was very friendly and professional. He is an asset to the shop.
Jacob is awesome!
Jacob was incredible and so patient when I bought my 15 month old in for shoes.
He let him settle down before measuring and did not get upset when he decided to run around the store. He is such an asset to Clark’s. He understood that young kids cannot grasp entirely what’s happening and he made sure I felt at ease and not embarrassed. We go so many places and get shot dirty looks but not here. and will definitely be returning and fingers crossed we get Jacob again!
Good options and great service
Jacob helped me choose my new office shoes today and provided excellent, friendly service. He was patient, polite and helpful which made the experience quick and simple. I'm looking forward to wearing my new shoes!
Outstanding customer service
Outstanding customer service from a lovely lady called Keighley today.
She measured my daughter’s feet today and was extremely knowledgable, friendly and made us feel at ease.
Keighley is an absolute credit to Clarks at Basildon.
Debbie helped us and got the two…
Debbie helped us and got the two children measured quickly and fitted .. never easy with a 5 year old and 18month old .. Debbie knew about what stock she had and the best sizes and choice for both children .. we always use Clark’s for the children’s shoes.. the shop is always well stocked , clean and staff welcoming and helpful
David - Basildon - great customer servicd
David was fantastic in the Basildon Clarks. Really went the extra mile to ensure our child’s shoes fitted perfectly.
Very helpful
We was helped by Drew today who measured my sons feet. It was made known to us he was in training and was happy for him to assist us. He was very polite and caring towards my son’s needs. We came away with a great pair of comfortable shoes and very happy with the overall experience.
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