Had great service in your Mayflower retail store in basildon, the sales lady chloe was very good, as a customer i was given personnel service which i thought was excellent,nothing was too much troub... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service was really good, we were helped by Lola when we went shopping for children's shoes during the summer holidays. She was incredibly patient and kind when speaking to my children and helped t... Se mer
We had a fitting a few days ago but unfortunately the shoes just weren't quite right. We returned to the store where we were seen to by Jodie (whom I had spoken to on the phone) she was absolutely ama... Se mer
Jasmine was very helpful today. She reassured my daughter about her narrow feet and shared her own life experiences. She gave my daughter options and explained why one shoe might be more comfortable w... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Unit 2A Mayflower Retail Park, SS14 3HZ, Basildon, Essex, Storbritannien
- 01268525711
4,8
Utmärkt
74 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Emma R was really helpful and patient…
Emma R was really helpful and patient when choosing shoes for my daughter.
Thank you Emma and keep up the great work!
18 augusti 2025
Omdöme utan inbjudan
We were served by Jack B who was calm…
We were served by Jack B who was calm and patient with all the very hectic busyness that was Clark’s today, what with school starting again in a few weeks.
He was very helpful and found us the shoes we were looking for.
17 augusti 2025
Omdöme utan inbjudan
Efficient and professional
Gerald was very friendly, knowledgeable and really made an effort to chat and communicate with my children.
The whole process was very smooth and happy that my children have good shoes that fit them well
14 augusti 2025
Omdöme utan inbjudan
Excellent service from Bobby at…
Excellent service from Bobby at Basildon store.
12 augusti 2025
Omdöme utan inbjudan
Jack B served us as we got our little…
Jack B served us as we got our little boy his first pair of shoes great customer service let us take pictures and was very helpful so glad we chose this branch to visit instead of Southend on sea which is a little smaller thanks Jack you’re awesome mate we appreciate your help and professionalism
7 augusti 2025
Omdöme utan inbjudan
Keighley was so helpful
Keighley was so helpful, really friendly, and very patient, I will definitely recommend this store to all my friends and family,
11 april 2025
Omdöme utan inbjudan
Kind and lovely staff
Thank you so much to Jodie for being so patient and kind with my little boy (aged 2). He's still getting used to having his feet measured and she was absolutely lovely.
6 mars 2025
Omdöme utan inbjudan
Barbara Ann at Basildon branch was very…
Barbara Ann at Basildon branch was very helpful and patient with our 1year old son with his first pair of shoes.
12 januari 2025
Omdöme utan inbjudan
Was bought the boots as a gift for Xmas…
Was bought the boots as a gift for Xmas
Very comfortable really happy with my gift
9 december 2024
Ladies so friendly and helpful enjoyed…
Ladies so friendly and helpful enjoyed my shopping experience
Only went in to pick up some ordered shoes but ended up buying some boots
Nothing was too much trouble even tho I told them I was just browsing !!
10 december 2024
No fuss refund in store when boots…
No fuss refund in store when boots bought on line were not right.
26 november 2024
A repeat purchase
A repeat purchase, bought previous pair in 2018 in blue. Ensuing health problems now mean I cannot wear any kind of heel. Much smarter option than trainers
25 november 2024
Amazing customer service
Keighley was very nice and was extremely helpful. She efficiently resolved our query.
10 november 2024
Omdöme utan inbjudan
Amazing service from Jodie in your…
Amazing service from Jodie in your Basildon branch. Super helpful and friendly, managed to get my 2 kids sorted with new school shoes in no time!
30 oktober 2024
Omdöme utan inbjudan
Good job Jasmin
20 oktober 2024
Omdöme utan inbjudan
Rico
Rico, was great help. It was our first measurement for our baby. Rico walked us through the different options and then suggested the options to help aid her first steps.
Thank you again Rico for the support, great customer service.
12 oktober 2024
Omdöme utan inbjudan
Excellent Store and Customer Service
Went in with my Mother today who was looking for some new shoes to wear with her jeans. Claire served us, she was knowledgeable about the shoes, suggested styles that would suit and their comfort. She was quick bringing them out to try on, foreseeing that we might need other sizes too. Eventually my Mum settled on a pair which Claire also happened to be wearing at the time.
Nothing was too much trouble for her or indeed any staff members in there. Thank you Claire for your fantastic customer service and pateience
12 oktober 2024
Omdöme utan inbjudan
Great experience for first shoes
Bought my daughters (14m) first pair of shoes this evening and had a great experience in Clarks Basildon. Jodie was so friendly and good with my daughter, we must have tried on 10 pairs but Jodie didn’t mind at all. Even advising what she has for her daughter too. Great experience, will be back in 8-10 weeks for a remeasure.
10 oktober 2024
Omdöme utan inbjudan
Kids shoe shopping - Served today by Jasmin
Served today by Jasmin. She was exceptionally helpful and knowledgeable. A very pain free time children’s shoe shopping! Would 100% recommend
30 september 2024
Omdöme utan inbjudan
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