I place an order for six "baskets" - then read reviews and was panicky. The order arrived last night and the laundry/toy/blanket baskets are BEAUTIFUL. The material is really nice/strong and the color... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Complete and absolute scam. Advertised on Facebook, with all sorts of ads. Contacted the company 3 times to find out where my stuff was. Kept lying saying they’re a small company please be patient. A... Se mer
I really love the designs of the baskets. I had a question about delivery status and was very pleased to receive a quick response from the company. I ordered the large laundry basket and it's a little... Se mer
Site is NOT truthful. Laundry bags DO NOT stand on their own. They collapse because there is nothing in them to stabilize and make them stand upright. The Laundry bag DOES NOT come standing up... Se mer
2,9
Medel
35 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great.experience!
Although it did take a little while to receive my order, everything else with the experience with Clara and Owen has been great. Customer service was awesome, and the laundry basket it so adorable!
29 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Teresa,
Thank you so much for your kind words! We’re sorry your order took a little while to arrive, and we really appreciate your patience. We’re so happy you love your basket and that our team could help. Enjoy it! 💛
Kind regards,
The Clara Owen Team
The laundry baskets are unique and well…
The laundry baskets are unique and well made.
29 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Scott,
Thank you for taking the time to leave a review! We’re glad you like the designs, and we hope your baskets bring a little extra color to your home.
Kind regards,
The Clara Owen Team
Beautiful design
Beautiful design. Bigger than I expected. A little disappoined the the lining was seperate from the quilted exterior, which makes it sag a bit, but once I pack it with blankets, it will be fine.
29 september 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Diana,
Thank you for your honest review! We’re so glad you love the design. You’re right that the lining sits a bit loose when the basket is empty. Once it’s filled with blankets it holds its shape nicely. If you have any questions or concerns, just email us at info@claraowen.com and we’ll be happy to help.
Kind regards,
The Clara Owen Team
I just got my order and i LOVE…
I just got my order and i LOVE everything!!!
29 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Carol,
Yay, this made our day! 🥰 Thank you so much for sharing, and we’re so happy you love everything. Enjoy!
Kind regards,
The Clara Owen Team
The personal feel with email…
The personal feel with email communication - not too much, not too little. Great response time to questions/concerns
29 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi,
Thank you so much for this lovely review! We always try to keep our emails personal and helpful, so it means a lot to hear that it made a difference. We’re always here if you need anything!
Kind regards,
The Clara Owen Team
Terrible experience. Scam alert.
Terrible experience. Scam. This was supposed to be a little mom and son operation in North Carolina and it took weeks to receive my items. Once I received them what was supposed to be the beautiful quilted totes arrived as poorly printed non-quilted thin polyester. The laundry baskets looked gorgeous on the website with accent quilting around the design, but NO. Just white machine quilting in a random design. Extremely disappointed and I was really duped. Very expensive and was so hopeful to buy local and receive beautiful gifts for Christmas.
27 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi,
We’re truly sorry that your order didn’t meet your expectations, especially since these were meant as Christmas gifts. We understand how disappointing that is, and we’d like to make it right. Please email us at info@claraowen.com with your order number and a few photos of the items you received, and we’ll look into it personally and find a solution with you.
Kind regards,
The Clara Owen Team
Beautiful but big
The clothes hamper was way too big at the large size and asked how I can exchange for small and I was allowed to keep and they gave me $30 to replace with a small. That was more than fair plus I like sponsoring small business! Win win ! Ty
27 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Linda,
Thank you so much for your kind review! We’re so glad we could find a good solution for you, and we hope you enjoy your basket. Thank you for supporting us! 💛
Kind regards,
The Clara Owen Team
Svar från Claraowen
Hi Christine,
Thank you so much for your review! We’re so happy you like it. If you ever have any questions, we’re always here to help 💛
Kind regards,
The Clara Owen Team
I love it!
Delivery took longer than expected but the product is very nice!
18 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Maria,
Thank you so much for your lovely review! We’re so happy you love your product. We’re sorry the delivery took longer than expected, and we really appreciate your patience. Enjoy your product! 💛
Kind regards,
The Clara Owen Team
Made in China
The tracking number indicates my “hand made in Asheville basket” originated in China. Customer service gives non committal answers. This appears to be a scam.
Added: I am still waiting on tracking information on a package that was shipped on October 6.
9 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Carolyn,
Thank you for your feedback. We're sorry to hear about your concerns, but we would like to clarify an important misunderstanding.
Our baskets are genuinely made in Asheville, North Carolina, as described on our website. The tracking information you mentioned does not accurately reflect the origin of our products.
We take transparency and customer trust very seriously, and we would never intentionally mislead our customers about where our products come from.
Our customer service team is happy to provide further clarification and help resolve any concerns regarding your order.
Kind regards,
The Clara Owen Team
Very responsive great Customer Service
6 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Carol,
Thank you so much for taking the time to leave a review! We're so glad we could help, and we hope you enjoy your basket for many years to come. 💛
Kind regards,
The Clara Owen Team
So nice to deal with!
I had a special request and they quickly assisted!
6 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Karen,
Thank you for your kind words! We're always happy to help with special requests. We hope you love your order!
Kind regards,
The Clara Owen Team
Had a question about shipping on my…
Had a question about shipping on my order and they quickly responded!
4 oktober 2026
Omdöme utan inbjudan
Svar från Claraowen
Hi Robin,
Thank you so much for the review! We're glad we could answer your shipping question quickly. We always want you to know exactly where your order is. Enjoy your basket!
Kind regards,
The Clara Owen Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.