Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... Se mer
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LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Företaget har svarat
Martin delivered my shed today and I couldn’t be happier! Our address is wrong in most navigation apps, and I was not able to find a way to add extra instructions. However, he called to let me know he... Se mer
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Företagsinformation
Skrivet av företaget
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Kontaktuppgifter
Storbritannien
- 020 7880 1111
- citysprint.co.uk
4,9
Utmärkt
18 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great service thank you!
24 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful to know our courier was so helpful with your heavy bags of garden materials, especially given your circumstances. We truly appreciate your kind words.
Svar från CitySprint
Thank you for your kind words, we're glad you're impressed with our service!
Svar från CitySprint
Thank you for your kind words, we're glad you are happy with our service!
Excellent service
The driver was patient and waited as their was a label to be printed and attached
Wickes hadn't advised it was being picked up this morning so label was not printed
He waited for this to be done, very pleasant person.
24 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We are delighted to hear about your positive experience with our driver. We truly appreciate you sharing this wonderful feedback regarding their patience and pleasant demeanor.
Your delivery driver was great
Your delivery driver was great. He took great care with my materials and was happy to bring al the goods to my storage area. Very nice and polite. Sc64
23 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver was so careful with your materials and happy to assist you. Thank you for your kind feedback.
Fantastic service
Fantastic service. The driver was lovely and was very polite. Nothing was a bother. Thank you.
23 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear that you experienced such fantastic service and found our driver to be lovely and polite. Thank you for your kind feedback!
Mike was an absolute star
Mike (LS38) was an absolute star! Quick, polite, professional and friendly. On top of that he helped me out putting the fence I ordered into the slots when he had no obligation to do that. Thank you Mike!
23 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and helpfulness in placing your fence.
Great delivery by Raza M039 very polite…
Great delivery by Raza M039 very polite and kept in touch with delivery time placed order where we asked him too excellent service thank you
22 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear that your delivery was great and that our team member was polite and kept you informed. We appreciate your kind words about the excellent service!
Great service
Courier M039 was extremely helpful and carried my delivery of 600l of garden bark into the back garden for me. He was polite and friendly.
23 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear your courier was extremely helpful and carried your delivery into the back garden for you. We appreciate your kind words about their politeness and friendliness!
Cf1q- bart
Cf1q- bart
Really happy friendly guy, with excellent customer service. Made the experience effortless. Highly recommend 👌
23 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear about your excellent experience! It's wonderful to know our team provided such friendly service and made the process effortless for you. Thank you for your high recommendation!
Very helpful and pleasant driver.
22 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We appreciate you letting us know about the driver's pleasant and helpful service. We are so glad you had a positive experience!
Svar från CitySprint
We are so pleased to hear that you found our team to be friendly, helpful, and professional. Thank you for sharing your positive experience with us.
I was delighted to see my delivery chap once again.
It was, and always is, a joy to see the same delivery guy. It lets me know I will be taken care of. Thanks once more to Mr Singh (NG34)
22 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear that you consistently have a positive experience with our delivery service. We appreciate your kind words and feedback!
Service was excellent driver was very…
Service was excellent driver was very helpful
22 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so happy to hear that our service was excellent and the driver was very helpful! We appreciate your positive feedback very much.
Delivery by driver M039 was excellent
Delivery by driver M039 was excellent, within the time frame also text with tracking map and number of deliveries before you. Driver was very polite and helpful.
22 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We're so pleased to hear that your delivery was excellent and within the timeframe. We appreciate your kind words about the driver's politeness and helpfulness!
Svar från CitySprint
We are so glad to hear that you had a positive experience with our service! We appreciate you sharing your kind words about our helpful, polite, and efficient team.
Svar från CitySprint
We're so happy to hear that you had a positive delivery experience and that our team member was great. We truly appreciate your kind feedback!
Sat in all day waiting for a delivery…
Sat in all day waiting for a delivery between 1100 and 1500… according to the text they sent me.
Update; the goods arrived at 1930 after a message saying they were on their way… but still said delivery by 1500
21 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We are very sorry to learn that your delivery did not arrive as scheduled. We understand your frustration and are reviewing this matter to prevent future occurrences. We will now reach out to you privately, so we can take more details.
missing items , fake signature
driver turned up as they have contract with Wickes in Swansea, and was told to only give me half of my order as it was too heavy for van and he was to bring back to depot and re-deliver following day. Made no sense as was outside my house loaded and ready to go. Head office told him to NOT drop off, but the driver used common sense and did give me most items, a few bits missing which Wickes said would arrive following day as driver took away in error. 1 week later i get a text to say out for delivery today 5 minutes later i am told the driver managed to get 20 miles to me drop off i signed for it and took a photo of my arm. Needless to say not arrived, fake signature and someones arm in photo. Wickes have not got a clue what is going on. Wickes head office said all the couriers they use are "crap" his words not mine. says it all but they still use them!
21 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We are truly sorry to hear about the significant issues you experienced with your recent delivery, and we appreciate you bringing this to our attention. We understand your frustration with the confusing communication regarding your order and the subsequent problems with the redelivery attempt. We are actively investigating this matter to understand what went wrong and prevent similar occurrences in the future. Your feedback is invaluable as we work to improve our services and ensure a smoother experience for all our customers. We will now reach out to you privately to take more details.
Brilliant communication and helpful delivery driver
⭐⭐⭐⭐⭐
Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exactly where the driver was, and even how many deliveries were ahead of mine, which was really helpful.
Driver M039 went above and beyond. He was friendly, helpful, and kindly carried all of the wood around the back of my house and into the garden without any hesitation. He arrived within the allocated delivery time slot, making the whole process smooth and stress-free.
An excellent experience all round. I wouldn’t hesitate to use CitySprint again. Highly recommended!
21 juli 2026
Omdöme utan inbjudan
Svar från CitySprint
We are so pleased to hear about your excellent experience with our service. We truly appreciate your kind words regarding our communication and the real-time tracking features, as we strive to make every delivery as transparent and convenient as possible. It is wonderful to know that our driver went above and beyond, and we are glad they could make the process smooth and stress-free for you. We look forward to assisting you again in the future.
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