CityFibre Omdömen 24 974

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We decided to come away from Vodaphone broadband as our monthly cost had doubled. The service wasn’t great either. Switched to TOOB. Cheaper monthly payment for twice the up AND download speeds! No... Se mer

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Betygsatt 5 av 5 stjärnor

After 6 attempts Harry, Gerson and Kaho with perseverance managed to get fibre installed to my property. Very friendly, polite and helpful lads who deserve recognition for what they do. They are a cr... Se mer

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Betygsatt 5 av 5 stjärnor

Work was carried out within the time allocated and the engineers were efficient and tidied up the area they were working in. Would never have known they had been here if it wasn’t for the router box.... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service, led by Simon who explained fully what the job entailed and the route of cables for full fibre. The engineers team Andrew, Ali, Max and Will were competent and worked well and lef... Se mer

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Företagsinformation

  1. Telefonbolag
  2. Telefon- och internettjänster

Om CityFibre

Skrivet av företaget

Transforming the UK's Digital Infrastructure.

CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.

Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.

CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

25 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Paul & Lucas were brilliant

Paul & Lucas were brilliant. They called in advance, arrived on time, were extremely knowledgeable, friendly & professional throughout. All contractors could follow their high standards & work ethic. Based on our service & experience with Paul & Lucas we would be delighted to recommend Cityfibre & Kelly’s contractors.

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Thank you for the positive review Hazel, we appreciate the feedback!

Betygsatt 5 av 5 stjärnor

Well organised

Well organised, well presented and quality work carried out by engineers.
Very happy with professionalism and consideration of surroundings especially my cream carpet using overshoes and making sure to leave them in the porch when going outside etc.
Very happy with service provided, do far so good 👍🏽

4 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Hi Mo. We appreciate the time taken to give us such a positive review. Thank you!

Betygsatt 5 av 5 stjärnor

After 6 attempts finally been connected

After 6 attempts Harry, Gerson and Kaho with perseverance managed to get fibre installed to my property. Very friendly, polite and helpful lads who deserve recognition for what they do. They are a credit to City fibre working on their apprenticeship. I wish the best for these three lads job number 2065645 if only the others that came had the same attitude

4 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Hello Simon. Thank you for the great review! We are grateful for the feedback provided.

Betygsatt 5 av 5 stjärnor

Very satisfied

Very satisfied, The men who came were extremely friendly and cleaned up afterwards

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

We appreciate the positive review, thank you!

Betygsatt 5 av 5 stjärnor

From start to finish everything was…

From start to finish everything was well coordinated and communicated with me. Easy and quick installation. So impressed. Thank you

4 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Hi Marcela, thank you for taking the time to provide a great review!

Betygsatt 5 av 5 stjärnor

Great communication kept me updated on…

Great communication kept me updated on the progress of installation which was arranged to suit me. It was on time, was quick, and Jamie the engineer was pleasant and helpful.

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Hello Dorothy, thank you for the positive review, we appreciate the feedback.

Betygsatt 5 av 5 stjärnor

The experience was excellent

The experience was excellent. The staff were very friendly, respectful and helpful. They gave useful advice and even helped with all our messy cables that didn’t even relate to them. They worked efficiently and cleaned up after themselves.

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Hi Shazia, thank you for taking the time to provide a great review!

Betygsatt 5 av 5 stjärnor

The switch over was easy

The switch over was easy. The communication was good . I was informed all the way to the installation. Getting the connection to my home was through the lawn which is done so neatly it's hardly noticeable. Also the connection inside my house is where I wanted it to be. All in all a quick well done job. The engineers were polite friendly and efficient. I'm happy

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Thank you for providing a great review. We appreciate the time taken to provide this!

Betygsatt 5 av 5 stjärnor

Broadband switch from Vodafone to TOOB…

We decided to come away from Vodaphone broadband as our monthly cost had doubled. The service wasn’t great either. Switched to TOOB. Cheaper monthly payment for twice the up AND download speeds! No brainer! They sorted out the switching between providers and city fibre did the hardware installation…. Fantastic service! Kept informed through the whole process.. clean and professional service… all we had to do was connect our devices to the new service! BOOM! Would highly recommend both TOOB and CITY FIBRE for any future work x

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Thank you for the positive review, Julie! We appreciate the great feedback.

Betygsatt 5 av 5 stjärnor

Apprrhensive leaving VM after all these…

Aprehensive leaving VM after all these years, but rang ' 4th utility 'on the Wednesday..router arrived the very next day.
2 days after ringing for set up date city fibre engineers arrived..
All fitted and superfast.
The lines go from telegraph poles (if you've one nearby, to the house.So no digging up to be done. Took about 1 1/2 hours all in.very tidy job.Cannot fault their service.

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Thank you for the positive review. We appreciate the feedback.

Betygsatt 5 av 5 stjärnor

Lovely engineers

Lovely engineers, work was done quicky and because I didn't have my router yet, they gave me full detailed set up instructions including who to call if anything doesn't work!

5 juni 2026
Omdöme utan inbjudan
Logotyp för CityFibre

Svar från CityFibre

Thank you for the positive review, we are grateful for the feedback.

Detta är Trustpilot

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