great day worth the 1and half hour drive arrived park up no problem fantastic day all staff second to none smell ov steam you never forget it we was dinner coach Diana for breakfast was top cla... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Like being transported back to the last century. All the staff are very professional. Great atmosphere all round. Very impressed with how organised and slick the whole organisation are. 5 Stars al... Se mer
Företaget har svarat
What a lovely nostalgic morning spent on the Churnet Valley Railway. We purchased the "standard travel' tickets which allows us to travel to the end of the line and back again. With hindsight, we sh... Se mer
Företaget har svarat
A lovely comfortable train and welcoming staff. Unfortunately due to the extreme weather the train ride was rescheduled to only go half way twice instead of the full length of the line. We had the S... Se mer
Företaget har svarat
Företagsinformation
Om Churnet Valley Railway (1992) PLC
Skrivet av företaget
Churnet Valley Railway: A Journey Through Time and Scenic Beauty
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Kontaktuppgifter
Station Road, ST13 7EE, Cheddleton, Storbritannien
- 01538360522
- enquiries@churnetvalleyrailway.co.uk
- churnetvalleyrailway.co.uk
4,8
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Loved it!!
Loved it!!
What an amzing day out! The quality of the food, to the quality of minor details of the internal train.
All the staff are amazing too! Thank you for making the visit fab!
A must experience for all.
12 juli 2026
Svar från Churnet Valley Railway (1992) PLC
Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
Kind regards
Kaaren
01538 360522
Staff were friendly and cheerful
Staff were friendly and cheerful. We booked for just a return journey, and staff came through the carriage selling delicious bacon and sausage baps. Also snacks and drinks were sold onboard.
A lovely day out with beautiful scenery from the train.
Would recommend this journey.
12 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.
Kind regards
Kaaren
01538 360522
A great experience
A great experience. The staff were all very pleasant and happy to answer any questions. The service was great along with the breakfast which was faultless. Would definitely do it again.
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!
Kind regards
Kaaren
01538 360522
GREAT NIGHT OUT GOOD FOOD AND COMPANY
14 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
THANK YOU!
Kind regards
Kaaren
01538 360522
Svar från Churnet Valley Railway (1992) PLC
Thank you, please visit us again.
Kind regards
Kaaren
01538 360522
Railway and buildings in excellent…
Railway and buildings in excellent condition . Polite enthusiastic staff 👍🏽👍🏽
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Dear Linda, thank you very much for taking the time to share your feedback with us. We are absolutely delighted to hear that you found our railway and buildings to be in excellent condition. Maintaining our heritage infrastructure to the highest standards is a true labour of love, and your recognition means a great deal to us. It is also wonderful to know that our polite and enthusiastic staff contributed to your experience; I will be sure to pass your kind words along to the entire team. Thank you once again for your patronage, and we look forward to welcoming you back on board in the near future.
Kind regards
Kaaren
01538 360522
A great dining experience
The way the trip was organised and the cleanliness of everything was brilliant. Timing of the food was good too so it wasn't too rushed. Everything tasted lovely. Excellent helpful staff both at the station and on the train. A wonderful experience I would highly recommend.
15 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!
Kind regards
Kaaren
01538 360522
Unfortunatly half the track ride was…
Unfortunatly half the track ride was not viable. We went hslf way then returned back to station then half way again and returned to station. Spoilt the journey we were expecting
Staff were lovely and attentive to our needs
Carridge seats need repadding
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for taking the time to share your thoughts with us. We are so glad to hear that our staff took great care of you during your trip! That said, we are really sorry about the seats. We want your journey to be as comfortable as possible, so we are passing your notes straight to our maintenance crew to look into repadding them. We always want to ensure a smooth, relaxing ride. The double journey was necessary to give us enough time to serve all of our dining passengers & the route was revised to reduce the risk of lineside fires. Please travel with us again to enjoy the full line of the Churnet Valley Railway.
Kind regards
Kaaren
01538 360522
Great first visit yesterday. Lovely friendly staff. Private compartment to suit my son with additional needs. Can’t wait to book again. Well done.
Our experience on churnet
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for your lovely review, please visit us again soon.
Kind regards
Kaaren
01538 360522
Dinner in the valley in little Switzerland
GreatFood and locations and a large 701 wartime engine. Five star customer service from start to finish. One minor "grumble" just need a bit more custard on my apple crumble dessert!
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your lunch trip with us. I'll pass on the custard tip!
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.
What a fantastic way to spend a Sunday…
What a fantastic way to spend a Sunday afternoon, Lovely lunch, service was brilliant all the staff work so hard to make the experience special.
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for your lovely review, please visit us again soon.
Kind regards
Kaaren
01538 360522
A wonderful experience
We visited the Churnet Valley Railway to do the Spud & Train - we had a fabulous time. The staff/volunteers were wonderful, helpful and made our day a special memory. The jacket potatoes were super too.
Well done everyone. We will be back.
15 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
Kind regards
Kaaren
01538 360522
Great Day
Like being transported back to the last century. All the staff are very professional. Great atmosphere all round. Very impressed with how organised and slick the whole organisation are. 5 Stars all round.
POST REPLY FROM CHURNET VALLEY................
Thanks Kareen
We've starting following on Facebook and look forward to our next visit to one of your many themed trips... Very good experience all round 👏
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
Kind regards
Kaaren
01538 360522
The day was enhanced by the very kind…
The day was enhanced by the very kind and pleasant staff throughout, from the station members through to the train staff, they all certainly completed the enjoyable journey along with the scrumptious meal.
Well done Churnet Valley Railway.
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.
My Churnet valley trip
It was very well organised even at the station, tannoy announcements were very clear.
And it was a great experience.
The carriages were very hot but that's not your fault.
12 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.
Kind regards
Kaaren
01538 360522
Memorable day out
Excellent organisation and communication throughout. The breakfast was delicious and the service was great . Everyone was extremely friendly too. Thanks for a memorable trip
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!
Kind regards
Kaaren
01538 360522
Svar från Churnet Valley Railway (1992) PLC
Thank you for your lovely review, please visit us again soon.
Kind regards
Kaaren
01538 360522
Everyone was helpful and polite
Everyone was helpful and polite, a very nice experience,will be back soon
1 juli 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for your lovely review, please visit us again soon.
Kind regards
Kaaren
01538 360522
What an amazing morning
What an amazing morning, we booked breakfast in the dining car and from start to finish we had the best time ever, all of the staff were so friendly and helpful, the food was amazing and the carriage was out of this world, I can’t wait to book another trip and will highly recommend to anyone who will listen 🤣
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.
Fantastic afternoon
Fantastic afternoon
Staff lovely and friendly
Would highly recommend
16 augusti 2026
Svar från Churnet Valley Railway (1992) PLC
Thank you for your lovely review, please visit us again soon.
Kind regards
Kaaren
01538 360522
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.