Churchill Living Omdömen 

Chris Kellow the Lodge manager at Truro, Cornwall has be so helpful in supporting us to bring research opportunities to the residents. Nothing is too much trouble, the venue is great and it has made it feasible for us to being this exciting opportunity to those that may not have accessed it out of the lodge. A great collaboration and partnership - Thanks!

Vivien made us all feel so welcome.It just became the obvious choice as the place re-home Mum at Beck Lodge when she down sized from her huge four bedroom house in Southampton.
The support has been on-goinging and I can't thank the team enough for what they've done.They've been incredible.

My wife and I have been considering a one bed apartment at Manor Park Ruddington Nottinghamshire. Our contact there was Sales Executive Sally Astbury who was super helpful throughout the whole buying process. Unfortunately due to unforeseen health issues we had abort our plans. Sally and Churchills could not have been more sympathetic and helpful. B&C Nottingham

The facilities at Tregolls Lodge in Truro are excellent. It is always clean, in good order, and well presented. The manger there (Chris) is really helpful and supportive.

We looked at the Paddock Wood Site and thought that it was a great location. Many local facilities within a 2 minute walk and many more not far beyond. No hills to climb and a thriving large village. Maggie was extremely helpful and Julie the manager was super too when she interrupted her event day to speak with us. Our meeting was conducted by Maggie however since it was a busy day for the manager. Maggie was really good, kind and professional. She knew her stuff and came up with answers and suggestions to all our concerns as we were looking for an apartment for our sister, a wheelchair user. I had no trouble recommending Churchills, Paddock Wood to my sister and I must leave it to her to decide where to go from here! Thank you Maggie.

Fantastic experience, with warm welcome and great support.
I am the Branch Manager for Nationwide in Paddock Wood and have joined the event today with my colleague. It was really lovely to be part of the community and to be able to education our customers regarding the support that we offer.
Thank you for having us x

I attended on behalf of Nationwide in partnership with Dementia UK. I was given a warm welcome and provided information regarding the support we can give here at Nationwide.

Overall, my experience with Churchill was good, although getting over the line was very stressful and things happened at the 11th hour. Julie, the sales person was very pleasant and helpful but my experience with the recommended solicitor was not smooth. I have been in for just over a week, so it’s rather soon to rate the development but it seems friendly.

We moved into our flat in Highbury Lodge on 19th March. The buyers of our house at the last moment wanted us to drop the price by £45,000. Mandy the sales rep helped us to come to a compromise and has been most helpful welcoming us to the flat.

Everything from the day we exchanged has been abysmal. There are aspects of a 5 year old building that are still needing to be finished off. One department washes their hands these matters and says its another,,, its all Churchill !!! Access in for removals was appalling, and to cap it all off this week, their accounts department changed the electric supplier and never told us what was going on. So when I receive a bill, its one company who now tell me I’m not their customer, the next company tell me I’m not theirs and can’t talk to me…. And all the time Churchill Accounts dept don’t talk to me or assist in resolving the problem THEY CREATED

It is now almost a year since I moved to Headley Lodge in Ashtead and a good time in which to reflect on the experience.

Having spent many years living in my previous property there were many aspects of my life there that were becoming onerous:
• the constant concern of maintenance and updating an older property
• the need to maintain the garden
• having a number of elderly neighbours the realisation that the interior arrangement was not suitable for their needs as they aged
• awareness of the need for increased security

This prompted me to consider moving to a Churchill Living apartment where the above concerns were removed and were no longer my responsibility and therefore, I made an appointment to view an apartment at Headley Lodge…. purely a research visit I said…. however, I decided then and there, that it was a move I could and in fact should make. My intuition suggested that the time was right to make the move as I was open to relocating to a new area, open to the challenge of meeting new people and ready to undertake new experiences and that it should be now rather than later.

There followed a two-month period of decluttering and downsizing, which was daunting but ultimately cathartic, for memories remain in the heart and mind not in a pile of dusty, faded photographs featuring people who were now nameless.
Meanwhile the legal processes of moving and buying an apartment were eased by the solicitor recommended to me by the Churchill salesperson and the logistics of the removal were arranged by Britannia and a Senior Move Consultant (supplied by Churchill).

People have regularly asked me during the last twelve months whether I have “settled in” and the truth is I felt at home here from the very first day. The other residents have been friendly and welcoming which has made the transition easier. Although I regarded the move here as the start of a new phase in my life, I have also been able to resume all the activities that were an essential part of my previous life. So, within the first few weeks of living here I had joined a local gym for my yoga and Pilates sessions, joined a book group at an independent bookshop in Ashtead and have attended a local church. I have also enjoyed walking and discovering the neighbouring area and appreciating the fact that within ten minutes of here I can be walking in the woods. The transport links too enable me to visit London/Kingston/ Guildford and getting to Wimbledon last year was just so easy.
In addition, I am still in contact with friends and neighbours from previously…. which is so easy to do with email/ WhatsApp etc. and friends also have been keen to visit my apartment.
When I go away (fairly often) I really appreciate returning to my apartment, which is furnished in a minimalist style but reflects the way I wish to lead my life now.

It has therefore been a positive and liberating experience which I can recommend to anyone who is considering such a move.

We moved into Arlington Lodge 6 months ago and are extremely happy there. We settled very quickly thanks to the friendliness of residents and the support of the manager and fellow occupants, as we adapted to this major life change. Activities are available at whatever level you choose, but privacy is respected.
We feel very safe & secure, and life is less stressful now that we have fewer maintenance responsibilities.

Yates lodge Farnbrough
Such elegant beautiful apartments very inviting luxury reception entrance
Always something going on in events
Jo the lodge manager very helpful and nothing is too much problem to assist
Would recommend to anyone looking for stress free independent living

Sally Astbury at Manor Lodge supported us from finding the exactly right apartment to my mother moving in. Sally is lovely, a pleasure to interact with. Thank you, Sally!

It was a pleasure to deal with someone who was very professional and was able to answer most of our queries, and if not quickly got back to us with the correct info. We decided to go with Move Seniors and what an excellent decision. They have been exemplary in every aspect, advising us furniture to take, or not, and helped us with so many things to downsize, taking many items to Charity Shops, or Auction which gave us peace of mind and took the stress out of planning a house move. I would throughly recommend. Brittania also have been excellent, paid us a visit prior to move, brought boxes, wrapping paper, tape etc. so that I could start to pack if I wished.

I'm part of the grounds maintenance team for Churchill Living, and I can honestly say the managers are amazing with the owners; they are all friendly and always willing to help where needed. The gardens are beautiful to sit in on a sunny day; the building itself is done to a high standard and is always clean and tidy.
I would highly recommend this company for retirement living.

Aimee at Riverain Lodge has worked miracles for me and my move-truly. She has pulled rabbits out of hats and everything is now moving forward quickly and smoothly. Kate from the SMP Has also been wonderful. Thank you both so much. I couldn’t have done it without you

I moved into hawthorns, frinton on sea, 3 years ago, the whole complex is great for community living, our manager Ginny is extremely supportive to those that need it, sorts everything out and puts people's minds at rest.

I've lived at Abbots Lodge for 5 years. The building is now 11 years old. Never been decorated or freshened up and now some of the original plasterboarding which wasn't butted up properly is separating in various spots including two in my apartment.
The cost of having this rectified is £990.
My Lodge manager very helpfully put this through to Churchill building insurance who have refused it on the grounds of they don't cover bad workmanship.

Alex was really helpful, answered all questions we had and was polite and friendly.