I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Se mer
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Se mer
Företaget har svarat
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Kontaktuppgifter
3,9
Bra
184 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy and will return for more
23 januari 2019
Omdöme utan inbjudan
an online order
It was simple to order a hat online in Nov 18 which was received but it was the wrong size. Trying to arrange the redelivery of the smaller size hat has been quite difficult and I am still waiting for a replacement hat or a refund. I think a better method to obtain a hat is to go to the shop to try it on.
23 januari 2019
Svar från Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
There were some difficulties with my…
There were some difficulties with my order. No fault of Christy’s, due rather to the costs and complications of international shipping. Christy’s however went out of their way to see that things were rectified and that I was fully satisfied in the end. Way, way out of their way. A first rate cap from a first-plus rate milliner and customer service team. Buy from them with confidence.
23 januari 2019
Omdöme utan inbjudan
Superb Quality hat
Superb Quality hat , although a little tight but think that’s due to my measuring, not easy trying to measure your head by yourself 😉
Would use again.
23 januari 2019
Omdöme utan inbjudan
Beautiful product
Beautiful product, lovely to wear and kept updated with the process and delivery.
23 januari 2019
Omdöme utan inbjudan
Always a delight
Dealing with Christys’ Hats as an overseas customer is always a positive experience. I have never been disappointed in the service I have received by telephone or online, in the quality of the hats or in the quality of the other products I have purchased. Ordered goods always arrive promptly and carefully packaged, reflecting both Christys’ pride in its name and its assiduous attention to its customers.
23 januari 2019
Omdöme utan inbjudan
Excellent product excellent service
23 januari 2019
Omdöme utan inbjudan
A company to trust for all your hats.
A company that knows hats, and has a pedigree of fine hat making. I love all of their styles,especially the Fedora's, I love my Fedora hats and I am pleased to see them become more fashionable. F you want to wear a hat, don't buy cheaper copy's as they won't cut cut the mustard, buy in confidence from Christy's. They are awesome hats and their customer service iscsevond to none. Top class service from top hat makers.
23 januari 2019
Omdöme utan inbjudan
You sent this hat to Thailand for me
You sent this hat to Thailand for me. It arrived with no problems! Thank you.
23 januari 2019
Omdöme utan inbjudan
A fantastic hat
The hat I purchased is one of the best quality hats I have ever purchased
Looks great, very comfortable and quality material, I don't think I will be going anywhere else for my hats in the future 10/10
23 januari 2019
Omdöme utan inbjudan
Hat fedora Amazing job
The hat I have receveid today is absolutely amazing stylish and beautiful as I expected. Amazing job!!!
23 januari 2019
Omdöme utan inbjudan
I ordered 3 hats and only received 2
I ordered 3 hats and only received 2. When I called the store they told me they knew they only sent 2 and would refund me for the one they didn’t send. I still have not received the refund and it’s been over a month and no reply’s to my emails. I will never order from them again. Horrible experience and horrible customer service.
23 januari 2019
Svar från Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Good quality product
Good quality product received by post in Time for Xmas Period.
23 januari 2019
Omdöme utan inbjudan
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