This is a very responsive customer service operation. I received the shirt I ordered, and it is indeed lovely. However, it is the wrong size. I e-mailed the company and they immediately replied and w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Crisraw was willing to correct a mistake I had made! Great experience, I will be ordering their wonderful shirts again! They have a great selection, I do love their shirts, the designs speak to me... Se mer
I purchased three shirts from Chrisraw because I love the designs and love the style of shirt. I made my purchase and after receiving them I realized that the shirts run smaller than what I thought I... Se mer
First shirt was not sized properly. It looked great but was too narrow in the body. It took several attempts to prove it. Finally ChrisRaw acknowledged it was sized wrong and agreed to send another. U... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Chrisraw is a Japanese-inspired fashion brand based in Boulder, Colorado. We specialize in Hawaiian shirts, washed t-shirts, and canvas jackets featuring authentic Japanese art — from traditional Ukiyo-e woodblock prints to Irezumi tattoo designs. Every piece in our collection tells a story rooted in Japanese culture and craftsmanship. Our designs draw from centuries-old art forms including the iconic Great Wave by Hokusai, mythological creatures like dragons and phoenixes, and symbolic motifs such as koi fish, sakura blossoms, and ocean waves. We believe fashion should be more than fabric — it should carry meaning. That's why each Chrisraw design is paired with the cultural story behind it, connecting the wearer to the rich artistic heritage of Japan. Our products are made with premium materials including breathable polyester, soft rayon, 100% cotton, and heavyweight 245g/m² cotton canvas. We offer multiple fabric options across our collections so customers can choose the feel that suits them best. Chrisraw is committed to quality, transparency, and customer satisfaction. We offer a 30-day return policy on all orders, free shipping on purchases over $100, and responsive customer support at support@chrisraw.com. Whether you're a fan of Japanese art, streetwear culture, or simply looking for clothing that stands out from the ordinary — Chrisraw is made for you. Shop our collections at chrisraw.com.
Kontaktuppgifter
1942 Broadway Ste 314C, 80302, Boulder, USA
- 8503886839
- support@chrisraw.com
- chrisraw.com
4,3
Utmärkt
59 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The shirts are vibrant and cool
The shirts are vibrant and cool. I got the polyester fabric and its light and comfortable. I love the designs. Customer service has been great.
2 september 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for the wonderful review! 😊 We’re thrilled that you love the vibrant designs and find the polyester fabric light and comfortable. We truly appreciate your kind words about our customer service and your support! ❤️
Awesome shirts, great customers service!
My wife ordered me a couple of these amazing shirts for my birthday, unfortunately the shirts were a tad to small.
I contacted support to see about an exchange and they got me taken care of right away!
2 september 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for the wonderful review! 😊 We’re thrilled that you love the shirts, and we’re glad our support team could quickly take care of the sizing issue. We truly appreciate your support and hope you enjoy your new shirts! ❤️
I ordered a shirt & received customer service
I ordered a shirt & received the incorrect size. After talking to customer service the issue was rectified with no problems
26 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your review! 😊 We’re glad our customer service team could quickly resolve the sizing issue for you. We truly appreciate your patience and support, and we hope you enjoy your shirt! ❤️
Great artwork, sizing is small
First shirt was not sized properly. It looked great but was too narrow in the body. It took several attempts to prove it. Finally ChrisRaw acknowledged it was sized wrong and agreed to send another. Unfortunately, they missed a message from me so the replacement wasn't shipped until I asked a month later. Now they are requesting a review before shipping the replacement. I'll update once I receive the replacement.
1 juni 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you for sharing your experience, and we sincerely apologize for the frustration caused by the sizing issue and the delay with your replacement. We understand how disappointing it must have been to wait longer than expected.
We’re glad our team was eventually able to acknowledge the sizing problem and arrange a replacement. We also apologize for the missed message and any confusion regarding the review request. Your replacement should be our priority, and we appreciate your patience and understanding.
We hope you’ll be happy with the replacement once you receive it, and we truly appreciate the opportunity to make this right.
Love the shirts
Love the shirts! Well made and look great. They even added a pocket on request. The only caveats are the sizes are a little small (I, fortunately, ordered a size larger than I normally wear) and it took a little longer to receive than advertised. But the staff were excellent at responding to my concerns.
24 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your wonderful review! 😊 We’re delighted that you love the shirts, the quality, and the custom pocket. We truly appreciate your understanding regarding the sizing and delivery time, and we’re glad our team could be there to help. Your support means a lot to us! ❤️
Impressed with the pattern match
Impressed with the pattern match - which is the primary reason for my purchase - just as shown on the website. Quality workmanship overall. Responsive customer service in addressing a sizing problem which is being corrected.
20 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for the great review! 😊 We’re glad you were impressed with the pattern matching and overall workmanship. We’re also happy our team could help with the sizing issue. We truly appreciate your support! ❤️
Gréât Shirts!Great Customer Service!Fair Pricing
What a pleasure to deal with a company that gives 100% service alongside exceptional quality at fair prices. Stunning shirts!
It is easy to look good when everything goes smoothly but when you run into an issue, that is when you separate the really Customer oriented Company to run of the mill suppliers. I had an issue with my order, which they quickly addressed and resolved the issue. In fact I am awaiting my next order.
Online can have pitfalls, but chrisraw makes it a smooth pleasant fulfillment.
Plea consider these folks if their inventory interests you. You will be glad of it!
12 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for this fantastic review! 😊 We truly appreciate your kind words about our shirts, pricing, and customer service. We’re thrilled we could resolve the issue quickly and that you’ve already placed another order. Your support means a lot to us, and we hope you love your next shirts too! ❤️
Excellent communication and customer service
The communication was excellent and sincere, the shipping time was acceptable and they were willing to replace my shirt when it arrived too small.
12 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your kind review! 😊 We’re glad you were happy with our communication and customer service, and we truly appreciate your support!
beautiful shirt
The shirt is beautiful and customer service has been prompt and responsive.
11 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your kind review! 😊 We’re delighted to hear that you love the shirt and that our customer service was prompt and responsive.
We truly appreciate your support and hope you enjoy wearing your new shirt! ❤️
Very happy with my purchase
I've had hit or miss experiences with some online purveyors of interesting shirts, so I only ordered 4 in polyester. I normally wear Medium, but I checked my measurements (shoulder) and thought Small would work better. I should have stuck with Medium. My bad. Overall delivery time is normal for coming out of China. The shirts are very nice. Next time, I'll order cotton shirts.
19 juni 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for sharing your experience! 😊 We’re glad to hear that you’re happy with the shirts and enjoyed the designs.
We completely understand about the sizing—hopefully the next order in Medium will be a perfect fit! We’re also excited for you to try our cotton option next time.
We truly appreciate your support and hope to see you back for more designs soon! ❤️
Awesome Company & Customer Service
Great company and an even greater product. I get a lot of compliments on their shirts.
Minor issue with sizing that was handled very quickly.
You will feel great wearing the art.
7 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for the fantastic review! 😊 We’re thrilled to hear that you’re getting so many compliments on your shirts and that you enjoy wearing the artwork.
We’re also glad we could quickly resolve the sizing issue for you. Your kind words about our products and customer service truly mean a lot to us.
We really appreciate your support and look forward to helping you find more amazing designs! ❤️
They are very responsive and helpful…
They are very responsive and helpful with a delivery issue as well as a product size issue. The shirts appear to be of good quality as well.
5 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your kind review! 😊 We’re glad to hear that our team was able to help with both the delivery and sizing issues.
We truly appreciate your feedback on the shirt quality and your support. It means a lot to us, and we hope you enjoy your shirts! ❤️
The shirts are stunningly beautiful
The shirts are stunningly beautiful, vibrant colors, and very high quality. The artwork is even more impressive when I received the shirts. I ordered them in all three of the material options ie polyester, rayon and cotton and love them all although my preference on future orders will be the polyester. Even better was the customer service. I had a slight size issue and it was immediately addressed and corrected.
5 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for the wonderful review! ❤️ We’re thrilled to hear that you love the vibrant colors, artwork, and quality of our shirts.
It’s awesome that you tried all three fabric options and found a favorite for your future orders! We’re also glad we could quickly resolve the sizing issue for you.
Your kind words about our customer service mean so much to us. We truly appreciate your support and look forward to helping you find more designs you’ll love! 😊
Amazing service, amazing shirt!
A minor delay because of how my address came across, that resulted in only a ONE day delay. And they were in constant contact with me. Customer service is AMAZING. Gina is the best!
And when the shirt arrived? It was above and beyond what I had expected. As a larger dude you tend to sacrifice a perfect fit, just so it fits. But this? Perfect length, perfect sleeve and fits amazingly.
Will absolutely be adding more shirts to my wardrobe.
1 augusti 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for the amazing review! ❤️ We’re absolutely thrilled to hear that the shirt fits you perfectly and exceeded your expectations.
It means a lot to know that our customer service and communication made a difference, too. Gina and the whole team truly appreciate your kind words! We can’t wait to help you add more CROSFIL shirts to your wardrobe. 😊
Thank you again for your support!
Exchange
Ordered a M, when it arrived it was found to be a little small for a M.
Asked for a replacement. After completing the return process was told I would receive a replacement.
Overall a pretty simple solution.
Loved the shirt!!
29 juli 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for sharing your experience! 😊 We’re thrilled to hear that you loved the shirt and that the replacement process was simple and smooth. We truly appreciate your support and hope you enjoy your new shirt! ❤️
The shirts are beautiful and customer service is 5-star, sizing a bit off
The shirts are beautiful and I find the fact that you can get the same pattern - always an amazingly beautiful design - in any of three fabrics. Customer support is spot on fantastic as they are quick and do everything to make you happy. This would be 5-stars except the shirts can be off-sized, which happened to me. One of the two shirts my wife loved and she took, the second Chris Raw replaced with a different model that I chose after verifying (via photos) that it was in-fact not the correct size. All legit and professional. Definitely recommend, if it's not right, they fix it.
27 juli 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your thoughtful and detailed review! We're delighted to hear that you love our designs, fabric options, and customer service. We also appreciate your understanding regarding the sizing issue and are glad we were able to verify it and provide a replacement that met your expectations. Your recommendation and kind words mean a great deal to our team. Thank you for your support, and we look forward to serving you again! 😊
Chrisraw made it right!
Chrisraw took a misunderstanding with my order and demonstrated first rate customer service to remedy the situation!I encourage all to order from Chrisraw with complete confidence as they will make it right! Jay B. Knudtson
27 juli 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your amazing review, Jay! We're truly grateful for your patience and are glad we could resolve the misunderstanding. Providing great customer service is always our top priority. Your trust and recommendation mean the world to us. We hope you enjoy your order, and we look forward to serving you again! 😊
Well made shirts
Well made shirts, responsive customer service, easy potential resolution, would highly recommend
15 juli 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your wonderful review! We're thrilled to hear you liked the quality of the shirts and had a great experience with our customer service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again! 😊
EAsy purchase and exchange
Ordered a shirt for Fathers day and while it was the correct dimensions, it fit snuggly. Customer service was easy to work with for an exchange. Will definitely order again.
19 juli 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your kind review! 😊 We're glad we could make the exchange process easy and help you get the right fit. Your support means a lot to us, and we look forward to serving you again. Enjoy your shirt! 🌴💙
Chrisraw creates excellent shirts
Chrisraw creates excellent shirts. I love their designs, all wonderfully creative. The quality of their product is fantastic.
I mistakenly ordered an XS shirt instead of a large shirt. Chrisraw was immediately responsive, sending me the correct size and then even allowed me to keep the XS. A friend of ours will truly enjoy the gift.
13 juli 2026
Omdöme utan inbjudan
Svar från chrisraw.com
Thank you so much for your wonderful review! 😊 We're thrilled you love our designs and quality. It was our pleasure to help with the size mix-up, and we hope your friend enjoys the XS shirt. Thanks again for your support! ❤️
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