ChowNow Omdömen 

Similar to other reviews, I paid over $100 for dinner one night; they said driver stole the food, I had no food and they told me they couldn't refund me immediately?! So, I was literally left with no money and no food! Do not order from them ever!

I ordered food from JR Crickets through ChowNow at 7:20 pm to be picked up at 815 pm. It was raining so it was about 830pm when I got there. I drove 50 miles to pick up this food. When I got to the restaurant, they said they had no record of the order being placed. And that the code that ChowNow sent me was to another location of the restaurant. So I get in the car and drive another 30 minutes to get to that location. The second location( after another nearly half-hour finally sent a manager out) and he told me that they had no record of an order being placed. I drive back home with no food and finally get back to the house at about 11 pm(still torrentially raining). I called ChowNow's support. The CSA agent put me on hold while she called the first location and said she spoke to the manager (Steven Young) on a recorded line and he told her that the food had been picked up. And then she has the audacity to tell me that ChowNow couldn't do anything and that I would have to work with Steven Young, the liar who said I picked up food that I did not, to get a refund. $55 wasted.

All seemed like a coordinated scam to me!

DO NOT USE CHOWNOW! DO NOT ORDER ONLINE FROM JR CRICKETS!

What a waste of my time. Does not accept credit card details and then blocks me out. Once, ok. Twice. Bad. Now, never Never again.

While staying as a tourist in the US, I wanted to use their app to order at a restaurant. Sadly their system did not allow the user to enter a phone number with a country code

I ordered food online, but it wasn't delivered 45 minutes after the estimated time. When I called, they said that the driver stole the food, so they asked me if i want to cancel but I have to wait 3 to 5 days for refund, so I just told them that I want to reordered the food. Please don't go to the same problem if you used this company.

Didn't realize Amerigo used this untrustworthy company when ordering from their website. Noticed that some of my selected items became $1 to $2 more when going from the on-line menu to the "on-line order menu." I added a 15% tip and when the order completed, without me being appraised, a 15% gratuity was also added. When picking up the order at the restaurant, the manager let me know that the additional 15% was entirely a ChowNow charge. What a devious ripoff! Will NEVER use ChowNow for anything!! Will only "phone-in."

If I could give zero stars I would. This is the absolute worst delivery service I’ve ever experienced and I’ll never use it again! My order was picked up on time and I tracked it for 2 hours and they never showed up! I had 4 hungry kids and now we’re out picking food up at almost midnight for my children! Screw this bs service! I’ll never use them again and I’m well known in my area and will be spreading the word for everyone not to use them!

Worst company ever! Do not use them! We ordered 2 crab, lobster and shrimp meals. They delivered us Hooters instead. Instead of Chow Now making this right, we have to wait for a refund and reorder. Worst customer service ever. I see now why they have such horrible reviews.

I ordered food online, but it wasn't delivered 45 minutes after the estimated time. When I called, they said it was on the way, but it never arrived.

Why are you on hook & reels website charging $12 more for a online order that's cheaper in in the store. Food is high enough, for you to charge more is very disappointing and disrespectful!

Awful service. Do not use.

Ordered using this app from fringos in Wilmington MA. Both occasions we were missing items from the order. The second time we selected a 6:15pm delivery slot even though we placed order at 5:30pm. They showed up at 6:50pm. The driver said he couldn’t find our place and was driving around for a while. Do these people know there are tons of free GPS apps they can use for driving directions? Do these people know to read the order which clearly states our home address? I guess not. Unfortunately that day we were busy and had to leave as soon as we received the food. We will not order through this service again.

Ordered food through app. Called 30 minutes after food was supposed to be here. Restaurant said 3 drivers had come in for it. He’d given it to the first driver, so sent the other 2 away. Called ChowNow. First, they denied it, then, after a 10 minute hold, yes, they’d sent 2 drivers. They have NO PHONE # for thr driver with the food! I hope she enjoyed my dinner. NEVER AGAIN!!!

They couldn't find a driver. Customer support told me they would refund my delivery fee and tip and that I could pick up the order. Uhhhhhh NO. Awful customer support, awful delivery service. AVOID AVOID AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SERIOUSLY!

Price gouging!!!! For a pick up order this app charges $5 more than the restaurant price for that food. Not sure who decides the price of food online, is it the restaurant or the apps??? Never recommend using this app! Period!!

I would rate 0 stars if I could. This is my second time ordering through them. On both occasions I never received my order. The first time I cut them some slack, it happens you know? Not a big deal. But the second time with the same results is ridiculous. I called customer service but they were very unhelpful. Don't bother with this company, use something mainstream so you don't get scammed.

No dinner tonight after paying an exorbitant amount for delivery. The delivery people don't know how to find my last name on the alphabetical name roster of residents so that I can buzz them in....Last time they still couldn't find it and I had to meet them at front door. Food was cold and almost inedible. Never never never do this again!!!!!!!

I would give 0 stars. My third time ordering through ChowNow. Food always arrives late, this time, I first received a confirmation email, went on with my work and 45 minutes later I received a cancellation email. Then had to struggle to re-order food for the office. Will not use this service again.

Biggest waste of time. The website version is a complete FAILURE. Tried to order food with apple pay which already has all my info. Tried multiple times and it kept saying “enter your name in apple pay”. My info IS ALL THERE! Never had such a failure with apple pay. There was nothing to fill in either. Ended up spending 30mins that when I finally finished my order the restaurant cancelled my order because it was so close to close time. NEVER EVER messing with this crappy service. So much headache for something that’s supposed to make things easier. Chownow is the absolute worst. Wish I could fire all of you

Third and last time I use them. Late, cold food and was on the phone with Chownow representative for over 40 minutes and then she hung up. Never again. They try to blame it on the restaurant you ordered from. Terrible company!