Chill Mini Splits Omdömen 

Everything went smoothly. Ordering, delivery, etc. This my second MrCool and I would definitely order from Chill Mini Splits should I need a third one!

I had a great experience. Customer service was great. Delivery was excellent packaging was the best I have seen. Everything was secure on a pallet would purchase again.

I ordered a thing. They shipped it and the UPS delivered it to the wrong house. It was delivered to a gas station, definitely not the fault of Chill Mini Splits. They helped me contact UPS and find my package which was a pain. I'm completely happy with Chill Mini Splits and how they handled my issue. I would absolutely use them again.

First time ordering from Chill Mini Splits. The item I ordered was in stock and was delivered on time. I would order again from Chill Mini Splits.

We recently completed the installation of the Mr. Cool 5th generation Multi Zone Air Conditioner and Heat Pump, 36,000 BTU’s with two air handlers, on 18K and one 24K. The install was straight forward as the directions are clear and concise. The unit sits on a cement pad and a stand to get it off the ground as I live in the Northeast. I decided to paint the line set covers to match the house color. I also hired an electrician to provide power. I would highly recommend a Mr. Cool system from chillminisplit.com as their website is easy to navigate and allows you to find the exact system you need. My purchase experience was seemless, fast and easy. 5 star! Jim Quinn
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We had questions about the product being delivered they were able to answer our questions. The customer service was very great with this company I would definitely use them again. We did end up ordering extra parts everything arrived in good condition

Always impressed by the quality of Senville. Super fast and careful shipping by Chill Mini Splits.

My experience was made great when my house began to cool.

After ordering the same product from Amazon and having it constantly delayed, I reordered from Chill Mini Splits. The order was delivered quickly with no issues. Thanks so much!

They were so helpful to us, we came to pick up our Mr. Cool and they helped acommodate us and got us connected with our AC asap. Would purchase from them again!

Shipping was slow ,everything thing else was OK.

Your website advertises 1 day to ship. It took 3 weeks until the unit shipped. False advertising. I should have purchased from a different source.

It shows delivered but I still have not receieved the Electrical Kit. I have emailed multiple times and left unreturned voicemails over the last several weeks and recieved no response. Not certain what to do.

For others, my recommendation is to purchase parts individually, not multiple parts all at once to mitigate the risk you find yourselves in my situation.

Order staff very helpful as I needed a three zone mini split. Shipment arrived timely. Haven got it installed yet but so far so good!

Unit looks very nice and wasn't bad to put together I'm a plumber so installation was easy .got the unit going I get somewhat cool air but it doesn't get very cold checked all connection all good so thinking it needs to be charged up

From the start we had excellent communications. When we had a sudden problem arise (on our part, not theirs) Devin was really great and helped us out immensely! Everything arrived packed safely and in a timely manner. We are thrilled with the Daikin products we ordered and the service we received from Chill Mini-Splits. Highly recommend!

Gteat all around sevicr frome ordering to delivery just excellent
There call was slow but not as slow as mrcool iit took days to get a answer tyler and garret same day might have been a little late but we got it.. I will recommend this group to any one looking to buy a mini split syatem......

BE WARNED. Do not buy from this distributer. This company charged me one price for a minisplit system and tried to charge me over $1.7K more after even though I had paid the entire invoice when ordering. After over 8 unanswered attempts to rectify the situation, I had to file fraud charges with my bank and open a Better Business Bureau complaint.

They will draw you in with cheap prices and come back for more after you've already paid. Pretty terrible and unresponsive customer service as well.

0/10 would not recommend to anyone. Go with a different, honest distributer.

I would give zero stars if I could. Ordered July 23,2025 and they were quick to charge my card and get their money. It’s August 26th…..crickets.
I sent several emails asking about a tracking number and Garrett finally answered and thanked me for my patience and said they were just now getting units in.
That was two weeks ago, I followed up in a week and he again told me my shipment should be going out this week or next week….who knows at this point. I’m starting to think this was all a scam, it’s feeling very shady.