Excellent customer service. I got stuck installing the sim but everytime I emailed for help they replied by at a reasonable time with the best advice and patience. Would definately recommend using Chi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wprowadziłem ręcznie do protezy karty e-sim ustawienia dostarczone przez providera internetu i program obsługujący jartę potwierdził poprawność ale nic nie ściągnąłem. Nawet 1 bajt nie przepłynął... Se mer
Picked after comparing many services. This came in as a clear winner when comparing service, quality and very importantly cost. I used the eSIM travelling through Europe and had very good coverage, fr... Se mer
It worked in New York without any problems, high speeds on the T-Mobile network, but ping was around 300, the high ping didn't bother me at all, but it's worth taking into account
Företagsinformation
Skrivet av företaget
Chillaxsim is a global eSIM service provider. We offer travel eSIM for 100+ countries with high speed unlimited data, 7/24 customer service, affordable price and reliable network connection.
Kontaktuppgifter
112 ROBINSON ROAD,#03-01ROBINSON 112,SINGAPORE (068902), Singapore
- +19284941284
- service@chillaxsim.com
- chillaxsim.com
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything worked well, first purchase
Bought a 3GB SIM to get us through Switzerland, where our contacts did not work. Payment was easy, instructions to setup clear, and worked without fault whilst there.
Simply the best esim adapter and provider
Having made a lot of research on esims and esim card adapters I chose to go with Chillaxsim. Firstly their customer care is amazing. Not only did they reply immediately to my concerns but also kept communication via whatsapp. They confirmed that my phone model (Redmi 8 Note Pro) can take the esim adapter and also shipped it out immediately. Once I received it, I found it a bit hard to use, due to my lack of knowledge. I immediately contacted them via whatsapp and in less than 2 minutes they helped me out and my esim was up and running. Chillaxsim products and services are absolutely fantastic. Well done to the whole team. Will definitely recommend to everyone.

Svar från Chillaxsim
Quick and easy download
Quick and easy and though initially not quite the best price, the coverage and speed means it's the best value. Would buy again.
Best price, easy installation, easy usage, great coverage
Best price, easy installation, easy usage, great coverage. I have travelled from Washington DC to Miami, FL and I did not have any problems. I recommend this eSIM service!
Central Asia worked a treat
We had the Central Asia package and it worked great in all 3 countries. A little more spotty in Uzbekistan, but flawless in both Kazakhstan and Kyrgyzstan. It uses the Beeline network. Would certainly recommend 👍
Hello the esim data Service and…
Hello the esim data Service and Internet connection is really good and fast.
got the esim in fast a min or less
got the esim in fast a min or less, connectivity worked as explained on the web
7day e sim is less than 7 days
I'm not impressed a 7day e sim is less than 7 days. I was expecting a full 168 hours of use like my wife's E sim. I don't plan on using this company again
Edit: although I appreciate the response, my Wife went with Yuca 7 day e sim and it still works on day 7 for a full 7 days. In fact I'm using her hotspot to tell you the fact it still works. It was activated the same day/time for the same 7 day e sim. That's also how I experienced numerous other sims in other countries.

Svar från Chillaxsim
Internet doesnt work
Internet doesnt work. I lost internet after oneday.
EDIT:
No, it had nothing to do with my phone settings. Your internet service simply stopped working, and the fact that your support is available only when I'm traveling without internet access is completely irrelevant. In such cases, I just have to buy a local SIM card. Your service has completely failed me.

Svar från Chillaxsim
Quick reply to my mail regarding…
Quick reply to my mail regarding remaining data on eSim. Worked good so far. Will check your prices again if I will travel in the future.
Thank you
Rita
How i can know the used data ?
Everything was fast and easy
Everything was fast and easy. Good 5g coverage
Updated Review – 5 Stars with reservation
Updated Review – 5 Stars
I originally posted a one-star review on April 10, 2025, due to a frustrating experience with the product. However, thanks to the prompt assistance from customer service, the issue was resolved fairly quickly, and my later experience proved that this is actually a pretty good product. I wanted to update my original review to reflect the full story, but since I couldn’t find a way to edit it, I’m writing a new one.
Here’s the update: Customer service responded to my April 10 review on the same day I posted it, which genuinely surprised me. I have to give them credit for being so responsive to feedback posted online. They asked me to provide screenshots and suggested I set the APN to “cmhk.” Initially, that didn’t work. However, when I changed it to “cmlink,” everything started working—and it continued to work well for the remainder of the term.
Now, you might wonder how I figured out the correct APN setting. Well, I had purchased eSIMs for both my wife and myself. After “cmhk” failed on my phone, I double-checked the APN settings on my wife’s phone and saw it was set to “cmlink.” I gave that a try—and bingo, it worked. Interestingly, even with the correct APN setting, her eSIM didn’t work at first either.
Another mystery: my phone initially worked for a day and a half after activating the eSIM before it completely stopped functioning. I have no clear explanation for that.
Regardless, in all fairness, I want to applaud the company for their quick response and support.
I gave the product another try during a later trip to Singapore. As soon as I activated the eSIM, it worked flawlessly throughout my stay.
All things considered, I’m now giving this product a 5-star rating—with a slight reservation, due to the initial setup confusion. Still, the customer service and overall performance have earned my confidence moving forward.

Svar från Chillaxsim
Servicio excepcional
Servicio excepcional
Tuve un problema por mi inexperiencia al principio y el chat 24h me solucionó todo rápido y perfecto. Gracias!
I used it in Morocco
I used it in Morocco, works just like it should, I have nothing to complain about
Storng sinyal and friendly to used in…
Storng sinyal and friendly to used in kazashtan, kyrgystan and uzbezkistan but tajikiztan only in border panjakent.
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