Chestertons Omdömen 

3 085
•
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Christie has been super helping us gets bits sorted with the house, quick responses and works carried out really quickly, thanks for your help and great comms christie!

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Betygsatt 4 av 5 stjärnor

Check-out and receiving deposit was slow, but Christie was amazing at helping us getting it back within a day. Thank you!!

Betygsatt 5 av 5 stjärnor

Christie Nguyen is always on top of everything when it comes to managing my property. She is pro-active when solving any issues, I am really happy with her service. Thank you!

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Betygsatt 5 av 5 stjärnor

Chestertons have been managing my property in SE8 for a couple of years and I am extremely happy with their management service. My property manager Ann Dickson is amazing. She is professional, very ef... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetsmäklare

Skrivet av företaget

Chestertons is London's estate agency - at the heart of what we do is our knowledgeable, experienced and enthusiastic team, who work hard on your behalf to make the process of buying, selling, letting or renting a property as easy as possible.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(3 085)

338 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Courteous and timely

Communications are courteous and timely. I feel that this is a well-oiled machine that can deal with any unexpected problems that come up, such as difficult tenants. I am about to starting using their management service following just letting in the last few years.

6 februari 2026
Omdöme utan inbjudan
Logotyp för Chestertons

Svar från Chestertons

Thank you, Mark! We’re thrilled to hear you had a positive experience with our team. We pride ourselves on our communication and ability to handle challenges efficiently. We're excited to support you further with our management service!

Betygsatt 5 av 5 stjärnor

Shelbee has always been so helpful in…

Shelbee has always been so helpful in dealing with any issues. She is professional and kind and easy to talk with when seeking advice. Thank you Shelbee for all your help.

2 februari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Ms. Debbie D Antonio, for your wonderful feedback! We're thrilled to hear that Shelbee has made such a positive impact. Our team strives to provide excellent service, and it’s great to know that you felt supported. We appreciate your kind words!

Betygsatt 5 av 5 stjärnor

After 10 years of letting my flat…

After 10 years of letting my flat through Chestertons I have recently transferred to Chestertons managed service. Colette at Chestertons Islington has been my first contact under this service and I am impressed at her straight forward communication and reassurance that I am in capable hands.

5 februari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you for your wonderful feedback, Tracy! We're thrilled to hear that Colette has made a positive impact with her straightforward communication. Your trust in our managed service means a lot to us, and we’re here to ensure you feel supported every step of the way.

Betygsatt 5 av 5 stjärnor

Good job!

Chestertons has managed the property for many years, and to a large extent that takes some weight off my shoulders, so in my situation it's definitely worthwhile. They've done a good job, although it's not completely stress-free. If only!

5 februari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, M! We're glad to hear that our team has been able to ease some of your property management stress. We strive to provide the best service possible and appreciate your feedback. If there's anything specific we can improve, please let us know!

Betygsatt 5 av 5 stjärnor

I have found fantastic responsiveness…

I have found fantastic responsiveness and great help from Shelbee Kelly, which means a lot to me when Chestertons is managing a property for me while I am overseas. Shelbee is always quick to respond, kind and practical.

5 februari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Emma! We're thrilled to hear about your positive experience with Shelbee. Providing excellent service, especially for clients overseas, is a priority for us. Your feedback means a lot, and we appreciate you taking the time to share it!

Betygsatt 5 av 5 stjärnor

Matthew Russell - Diligent and Conscientious

Matthew Russell has been my property manager for over a year now and has been extremely diligent and conscientious in handling my affairs. He follows up on enquiries meticulously, even to the point of exploring more cost effective options for work activities. I feel very confident my interests are at the forefront in everything he does. Keep up the good work Chestertons.

4 februari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Philip & Alison! We’re thrilled to hear about your positive experience with Matthew. His dedication to our clients is truly unmatched, and we appreciate your kind words. Your confidence in our team means a lot to us. We’ll continue to strive for excellence!

Betygsatt 5 av 5 stjärnor

Chestertons are the best

I'm with Chestertons since I moved to London and I like their client oriented approach and continiuing support.
Special thanks to Jamie from Islington branch, who helped me to find an amazing apartment and the best landlord ever! And to Orchid Ho for effective and smooth tenency renewal process who eased my nerves.

30 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Irina! We're thrilled to hear about your positive experience with our team. Jamie and Orchid are fantastic at what they do, and we're glad they could help make your transition smooth and stress-free. Your satisfaction is our top priority!

Betygsatt 5 av 5 stjärnor

Outstanding service and a Gem

Sincere appreciation Sharon at Chesterton.
She has consistently provided outstanding service what a pleasure to work with her . She has always been proactive and thoughtful, pushing to ensure that matters are handled professionally and timeously , while carefully balancing both the landlord’s expectations and the needs of the tenant.

Her ability to manage this relationship with professionalism, fairness, and genuine care has made a significant difference to my experience. She is responsive, dependable, and always approaches matters with a solution-oriented mindset.

Because of the consistently excellent outstanding service—particularly from Sharon I am very happy to proceed with the renewal of my tenancy. Chesterton has an absolute gem on their team.

2 februari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Thayanayagee, for your wonderful feedback! We're thrilled to hear about your positive experience with Sharon. Her dedication and professionalism truly make a difference. We're glad to have you with us for your tenancy renewal!

Betygsatt 5 av 5 stjärnor

I have had the best of service from…

I have had the best of service from Staff a Chestertons: Amanda Goodman and Lavie Kim
Excellent support
They are immensely efficient kind and friendly.
Thank you so much

28 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Marili! We’re thrilled to hear about your positive experience with Amanda and Lavie. Our team strives to provide exceptional service, and your kind words motivate us to keep delivering. We appreciate your support!

Betygsatt 5 av 5 stjärnor

Excellent support by Hannah

Excellent support by Hannah Al-Sayyah. Prompt, very friendly and professional.

26 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you for your wonderful feedback, Michel! We're thrilled to hear that Hannah provided you with excellent support. Our team's dedication to professionalism and friendliness is what we strive for. Looking forward to assisting you again!

Betygsatt 5 av 5 stjärnor

Excellent experience

Excellent experience.
Amanda Goodman has gone above and beyond for us throughout the entire process !

31 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Anika! We're thrilled to hear about your excellent experience and appreciate your kind words about Amanda. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. Looking forward to assisting you again in the future!

Betygsatt 5 av 5 stjärnor

Amanda Goodman was so so helpful in…

Amanda Goodman was so so helpful in pushing through a complicated tenancy transfer process, appreciate it very much!!

30 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Olivia! We're thrilled to hear Amanda provided such great support during your tenancy transfer. Our team is dedicated to making the process as smooth as possible, and your feedback means a lot to us. We look forward to assisting you again in the future!

Betygsatt 5 av 5 stjärnor

Excellent service

I had excellent service from Loana Serban when I was inquiring about Property Licensing. She was very helpful and found the necessary information I required and where she did not know the answer she was open and honest about that

28 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Pamela! We’re thrilled to hear about your positive experience with Loana. Our team always strives to provide helpful and transparent service. If you have any more questions or need assistance in the future, we’re here for you!

Betygsatt 5 av 5 stjärnor

Property Management

I’m not one to often write reviews and I’m not even a client of Chestertons, but I own property sharing space with one that’s managed by Stephanie Langton (Senior Property Manager). Stephanie’s unparalleled professionalism, responsiveness, efficiency and, above all, courtesy and understanding have all prompted me to write this review. Not only that, we’re now even thinking of using Chesterton’s property management services if it means having such proficient service! Fully recommend and absolutely appreciate.

29 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you for your kind words! We're thrilled to hear about your positive experience with Stephanie and appreciate your recommendation. Our team is dedicated to providing exceptional service, and we look forward to potentially working with you in the future!

Betygsatt 5 av 5 stjärnor

A very good range of properties, and very helpful staff.

A very good range of properties on offer in different parts of London, at reasonable rents.

We were looked after by Wes Mohammed, who was very helpful and friendly, and also responsive and patient. It was a pleasure being shown round the properties by him, and he was full of good ideas as to what might suit us.

23 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you for your fantastic review, Peter! We're thrilled to hear that Wes provided you with such great service and helpful insights. Our team is dedicated to finding the right property for everyone, and it's wonderful to know you had a positive experience exploring our range.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service from Niema as always — renewals and communication are always on time, and any issues are dealt with quickly and efficiently. Prompt responses and a real focus on resolving things properly. Highly recommend working with her.

26 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, LB! We're thrilled to hear about your positive experience with Niema. Our team strives for prompt and effective communication, and it's great to know we're meeting your expectations. We appreciate your recommendation and look forward to continuing to provide excellent service!

Betygsatt 5 av 5 stjärnor

Sharon Chattalis has been a great help

Sharon Chattalis has been a great help!
I had a sudden change to my personal life and Sharon was a great hand in helping me arrange the place I was in. Quick responses and great knowledge to assist me!

26 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thanks for your wonderful feedback, Sheldon! We're thrilled to hear that Sharon provided such excellent support during your transition. Our team is dedicated to making the process as smooth as possible, and it's great to know we hit the mark for you!

Betygsatt 4 av 5 stjärnor

Service from staff members

I have had the best of service from staff at Chestertons: Hana Winklerova; Zosia Gray and latterly Lavie Kim.

They are immensely efficient and friendly, well informed and reply to my queries promptly. I am grateful to them for their assistance.

Gordon Ledbetter

1 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you, Gordon! We're thrilled to hear about your positive experience with Hana, Zosia, and Lavie. Our team strives for efficiency and friendliness, and it’s great to know they made a difference for you. We appreciate your feedback and look forward to assisting you again!

Betygsatt 4 av 5 stjärnor

The personal touch

After Allan Fuller, despite teething problems with the accounting, help was at hand and everything was resolved. Sarah Doyle has always been extremely friendly and helpful and still adds the personal touch to looking after my property which is especially welcome. I trust this approach to managing property will continue.

23 januari 2026
Omdöme utan inbjudan
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Svar från Chestertons

Thank you for your feedback, Christine! We're glad to hear Sarah provided the support you needed and that their personal touch made a difference. We appreciate your trust in us and are committed to maintaining this level of service for your property management.

Betygsatt 5 av 5 stjärnor

Chestertons Battersea - Mr Chad Green

We moved to London from another city a few months ago and dealt with Chestertons Battersea during our search. From the outset Chad Green was very professional and an excellent agent.

Moving across cities was definitely daunting, but Chad made the process clear and manageable. He was always available and easy to speak with, patient, and always willing to take the time to explain things properly. He understood what we were looking for, offered straightforward and honest advice, and guided us through each stage without any pressure.

What stood out most was his practical approach and extremely reliable communication. He was proactive, clear in his explanations, and consistently responsive right through to completion. It felt like he genuinely cared about helping us find the right home rather than simply getting a transaction over the line.

Overall, a very positive experience with Chestertons Battersea and especially with Chad. We would confidently recommend him to anyone moving to the area.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Chestertons

Svar från Chestertons

Thank you, Ahmed, for your fantastic feedback! We're thrilled to hear that Chad provided such a supportive and professional experience during your move. Our team is dedicated to making transitions smooth, and it's great to know you felt well-guided. We appreciate your recommendation and wish you all the best in your new home!

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