Pleased with all areas. Juan the fellow at the yard in North Highland was very helpful doing a great job of showing me inventory and explaining details of the different units. Pricing , shipping and i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I paid $200 extra for foam protection, a good deal of which was ripped off during transport as it was not protected on an open trailer. This foam should have been wrapped in plastic to keep it from te... Se mer
Företaget har svarat
I asked for order to be canceled and the delivery company has tried to deliver it twice. We had to refuse load twice. I called cherry office and they said they would notify the delivery company to ret... Se mer
Företaget har svarat
Upfront pricing and no surprises. Delivery was on time and well done. Quality is unit is fantastic and very happy with the experience and purchase.
Företagsinformation
Skrivet av företaget
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Skrivet av företaget
- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Kontaktuppgifter
65 Commercial Ave, Garden City, 11530, NY, USA
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
4,0
Bra
221 omdömen
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service was horrible
Customer service was horrible. Company doesn't care if you life near a distributor office or not. You'll still have to find a way to get your 600lb gate to them to correct any issues, even if it's their mistake.
24 september 2025
Great prices and well packaged
Everything came in good condition and was fairly simple to install. The pricing was great and was packaged really well. Some of the items didn't come with install instructions but it was easy to print off the website.
24 september 2025
Good product.
26 augusti 2025
Product did not arrive on time when it…
Product did not arrive on time when it finally did come after multiple days of being delayed it looked like it had been through the ringer all damage. I paid for two days worth of guys to be here with forklifts and delivery didn’t come for multiple days after that.
2 september 2025
13×20 Metal Storage Building is…
13×20 Metal Storage Building is Paper-Thin... And Missing Plenry of pieces... That is why they offer no refunds!! DON'T DO BUSINESS WITH CHERY INDUSTRIES
20 augusti 2025
Omdöme utan inbjudan
Svar från Chery Industrial
Dear Valued Customer,
We sincerely apologize for the issues you’ve encountered. We’re committed to resolving your concerns promptly. Please share your order number and photos of the product with our support team at Service@cheryindustrial.com so we can investigate and assist you further.
Thank you for giving us the opportunity to make this right.
Sincerely,
Chery Industries Customer Support
there was some confusion at first but…
there was some confusion at first but got resolved
29 juli 2025
delivery not so good
Shipping company keeps moving back delivery so no good to me if I do not have.
31 juli 2025
Svar från Chery Industrial
Dear Valued Customer,
Your product is arriving soon. Please wait patiently. For other questions, email Service@cheryindustrial.com.
They made sure i was able to receive…
They made sure i was able to receive the item before shipping out and worked with me to set a delivery date that worked for my schedule.
30 juli 2025
All from purchasing to delivery!
29 juli 2025
He did a really good job
29 juli 2025
product review
Ordering, shipping and quality of the 40x40 container shelter all are very good. My really only complaint would be the directions for the installation. I would have given 5 stars but found directions poorly done. They suggest 4 people. We had 8 people, a truss boom, a 30 ft scissor lift and it took us 12 hours to get it put together and the cover on. Another 4 hours to get the cover stretched. Better instructions and I think you got a pretty good product.
29 juli 2025
Very low quality control on this…
Very low quality control on this chipper. Much grinding of metal took place to put it together, and it cannot be towed without turning it over. DO NOT PURCHASE
30 april 2025
Svar från Chery Industrial
Dear Valued Customer,
Thank you for your feedback. We sincerely apologize for the issues you experienced with our chipper and for the inconvenience caused.
We are committed to improving our quality control and product design to ensure a better experience for all our customers. Your comments are greatly appreciated and will help us make meaningful improvements.
Please contact us at Service@cheryindustrial.com so we can assist you directly and resolve this matter as soon as possible.
Thank you for your understanding and continued support.
Best regards,
Chery Industrial Team
Beware! Overcharge for Delivery & False Info
Wouldn’t allow me to schedule delivery without a fork lift on site. Rented one just for delivery to only find out it wasn’t needed & was loaded without one. Charged $800 for delivery, but only paid the delivery guy $300. Overcharging for freight and passing it along to customers.
26 juni 2025
Good product, excellent service!
I purchased online and my gate was staged and ready to pick up. I am very pleased with the product and the service.
25 juni 2025
The instructions are horrible
The instructions are horrible. Some of the sequence to put it together make no sense. Door instructions on 38, then finish on 51. The video on line absolutly no help. these are easy fixes. Then putting the roof center on come on are you for real.
21 juni 2025
Omdöme utan inbjudan
The squeeze chute is shown in the…
The squeeze chute is shown in the advertisement assembled. It arrived unassembled, without instructions or parts list. I WOULD NOT have purchased this if I had known it was coming unassembled. I could have paid $300 more for a new ASSEMBLED Priefert squeeze chute. Ordered May 7. Arrived about 2 weeks later. Had to ask for asembly instructions, which arrived with diagrammed instructions but in Chinese. Still unassembled.
7 maj 2025
Omdöme utan inbjudan
Svar från Chery Industrial
Dear Customer:
First of all, we sincerely apologize for the inconvenience caused. Thank you for taking the time to provide feedback on our products. We will pay more attention to customer experience and optimize and upgrade our products in the future.
Apologies again. If you need further after-sales communication, please contact us at Service@cheryindustrial.com.
Sincerely,
Chery Industrial Team
Absolutely scammed me
Absolutely scammed me. The garage I got was made in china and was missing multiple structure parts and siding. The parts department refused to open a box in the local warehouse or even a location in the United States or Canada. Tells me the parts won’t come for 2-3 months causing delays in permits and close outs. The builder has to take the entire garage down now because of this absolute mess. Scam and horrible company
19 juni 2025
Omdöme utan inbjudan
Svar från Chery Industrial
Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
To resolve your current issue, we would like to personally assist you. Please contact us at Service@cheryindustrial.com so we can gather more details and provide a prompt and satisfactory solution.
We truly value your business and are committed to earning back your trust. Thank you for your understanding and for helping us grow.
Best regards,
Chery Industrial Team
Service@cheryindustrial.com
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