Cheerful Soles Omdömen 

657
•
TrustScore 5 av 5

5,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is my third pair of Joya shoes and second pair from Cheerful Soles. The fit, comfort and appearance are great. I phoned the company following a slight delay after ordering and they knew my name a... Se mer

Betygsatt 5 av 5 stjärnor

Thank you very much Cheerful soles my wife is overwhelmed with her first purchase from you. She has purchased JOYA sandals from you and they are fantastic. My wife suffers with arthritis aswell as pla... Se mer

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Betygsatt 5 av 5 stjärnor

Cheerful Soles were a brilliant find! I had been looking for some Algeria Paloma shoes for my Care Work and found some on a site called 'Uniform Advantage' who conned me, extortionate shipping fees an... Se mer

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Betygsatt 5 av 5 stjärnor

Rang up to order 2 pairs of Algeria shoes and received first class service. Delivered earlier than stated and packaging was excellent. It's hard to find a UK company that sell Algeria shoes so I'm tha... Se mer

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Företagsinformation

  1. Skobutik

Informationen kommer från olika externa källor

Find stylish comfortable shoes that are different from everything else on the High Street.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

657 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(657)

0 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Fast delivery and good consumer …

Fast delivery and good consumer service. The product is good too.

7 februari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks for the review Ka. Pleased to hear that you like the Joya Montana Shoes. Kind Regards, Jo - Cheerful Soles

Betygsatt 2 av 5 stjärnor

I have plantar faciitis and my heal are …

I have plantar faciitis and my heal are very sore that is why I bought Alegria Alli Shoe, Jet Luster from you and I thought It will help due to said that Cushoined Anatomic Footbed Moulds to your feet. But that cushioned it just in front not covered the heal... I want to send it back but I used it already... I am very disappointed...

7 februari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Hello,

Im sorry to hear that the Alegria Alli didn't work for you. As long as you have only worn the shoes inside to determine whether they are suitable then there is no problem in sending them back for a refund. Lots of our customers with foot problems such as Plantar Faciitis like you do this. Please don't hesitate to get in touch if you need more information on our returns policy. Best Wishes, Jo - Cheerful Soles

Betygsatt 5 av 5 stjärnor

Great shoes and they arrived quickly.

1 februari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks for the review - all you need now is some sunny weather for the Joya Cairo Sandals! We can dream can't we? Kind Regards, Jo - Cheerful Soles

Betygsatt 5 av 5 stjärnor

Excellent online buying experience.

The website is easy to browse, select a product and purchase. The choice of good quality shoes is excellent. The alegria shoes I purchased were exactly as described and in perfect condition on arrival. A pleasure to wear and they support my correct walking style and posture.

1 februari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks Anne. The Fall Dahlia are lovely aren't they. It's really good to hear that you like the site and the experience you had with us. More importantly its great that you've found a shoe that works for your feet and helps with your posture. Of course it helps that they look fabulous too ;-). Thanks again,Jo - Cheerful Soles

Betygsatt 3 av 5 stjärnor

Quick delivery, panama jack boots

Quick delivery, but the pot of leather wax that comes with the panama jack boots was damaged..I have emailed the company but to no avail..

1 februari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Hello Mr Roberts. Im so sorry that your wax arrived in that condition. We have checked through all our emails and can't find any record of your email and this is the first I knew of the issue you had. We have posted another pot of wax to you today and can only apologise once again. Kind Regards Jo, Cheerful Soles

Betygsatt 5 av 5 stjärnor

The easiest company for returns and …

The easiest company for returns and refunds ever highly recommended thank you

31 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Wow! That's a really kind thing to say Anita and something for us to be proud of. Thanks! More importantly - sorry the Alli didn't work for you but I hope that the Alegria Palomas are what you expecetd? I love the Jazzy black design. Jo, Cheerful Soles

Betygsatt 5 av 5 stjärnor

I have never been disappointed with the …

I have never been disappointed with the shoes I have bought your service is wonderful and I will always buy from you

31 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks Linda. We love the Caiti boot (especially the cosy lining they added this year). It's good to know that you appreciate our service - we certainly appreciate your custom! Look out for the new Alegria Sandals arriving next week. Jo, Cheerful Soles

Betygsatt 5 av 5 stjärnor

Very good after service.

The shoes were not wide enough but delivery and money refunded was exceptionally quick.

29 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks for taking the time to complete a review for us Mrs Shorthouse (especially as you didn't get to keep the shoes) - so frustrating. The least we can do is refund you promptly. Kind Regards, Jo - Cheerful Soles

Betygsatt 5 av 5 stjärnor

Cheerful Soles are just brilliant!

I find ordering with Cheerful soles to be professional and I love the shoes. Even if the footwear is not quite right the returns process is seamless, although I hate having to return good shoes. I order Alegria shoes as I need orthopaedic shoes for arthritic feet and Cheerful Soles enable me to find funky looking shoes tosuit my personality and youthful age. Well done Cheerful Soles.

29 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks Victoria! I can't believe that Alegria are not more widely available in the UK as they are so comfortable and like you said fun and quirky. The Wallflower pattern that you went for this time is really cute and I'm pleased that youve found something that works for you (so hard when you have painful feet). Watch out for Alegria Sandals arriving next week :-) Jo, Cheerful Soles

Betygsatt 5 av 5 stjärnor

couldn't wish for nicer people to speak …

couldn't wish for nicer people to speak to. customer service is great and the shoes are amazing.

29 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Ah, that's a lovely comment Marjorie and we're happy to help. Hope the Joya shoes are living up to your expectations? Many thanks for your kind words - they placed a smile on our faces :-). Jo, Cheerful Soles

Betygsatt 5 av 5 stjärnor

Having had a foot operation

Having had a foot operation, I was very unsure what shoes to buy.Cheerful soles helped me greatly and were extremely helpful. Hopefully I will be a regular customer.Many thanks.

26 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Hello Anne. Thanks for leaving us a review. Im glad we could be of some help to you. The Seville clog is really comfy. Please get in touch if you need any further advice. Jo, Cheerful Soles

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service, fast delivery & no quibble exchange - thank you.

24 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks for taking the time to leave us a review and we hope that you are happy with the replacement size 38 :-). Kind Regards, Jo - Cheerful Soles

Betygsatt 3 av 5 stjärnor

Can't really tell yet as i have not …

Can't really tell yet as i have not received them yet .
When i receive them i shall give you a accurate rating :-)

24 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Hello John. I know that Kate has been liaising with you and that you have the tracking number. We know that the shoes are with the postal service in South Africa and are on their way, but unfortunately they remain beyond our control at the moment. We will of course continue to liaise with you and please do not hesitate to get in touch. Kind Regards, Jo - Cheerful Soles

Betygsatt 5 av 5 stjärnor

Great service

I chose the wrong size at first but no problem at all with returning shoes and am very pleased with new pair. Great to feel you are dealing with real people who genuinely want to help.

24 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Hi Sue. Glad we got there in the end and Im glad that you like your new Waldlaufer shoes. Kind Regards, Jo - Cheerful Soles

Betygsatt 5 av 5 stjärnor

Fast and efficient service

Really happy with my shoes.

23 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thanks Georgina, we're pleased you like the Alegria Palomas. Watch out for the Spring / Summer styles that will be arriving in the next few weeks. Kind Regards, Jo - Cheerful Soles

Betygsatt 3 av 5 stjärnor

I have had these shoes before,I had an …

I have had these shoes before,I had an op on brokenankle ans had loads of metal inserted, getting shoes on I found difficult, shoes fine but then I needed an orthotic inserted at hospital. 2 hours with this inserted foot really hurt. I hope things will improve. I hVe 2 8inch l. Shaped plates 14 horizontal screws2 long ones up through heel to tibia so I know it won’t be easy I was in hospital for one year. Will be looking for other Mary Jane style.

23 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Hello Hetty. I'm sorry to hear that you are having such problems as a result of you operation. If you haven't worn the shoes and as long as the orthotic you placed in them hasn't damaged them, then you always have the option to return them to us for a refund. You can always contact us on 01756 753858 for further advice and guidance for choosing an alternative style. I apologise if you think that our service has in some way let you down as your review doesn't mention what we could have done better to help. Please get in touch if you need more assistance. Kind Regards, Jo Gill

Betygsatt 5 av 5 stjärnor

Excellent Service

Ordered a pair of boots over the new year period.
Service was excellent. Unfortunately I had to return the boots as they weren't right for me, but the return was very efficiently handled and refunded quickly. Would recommend this company.

14 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Never mind Lisa - it's so disappointing when you order new shoes and boots online and have to return them. Hopefully we will have something for you in our Spring Summer collections. Thanks for taking the time to leave a review for us though - it's really appreciated. Kind Regards, Jo - Cheerful Soles

Betygsatt 5 av 5 stjärnor

This is my third pair of Alegria Paloma …

This is my third pair of Alegria Paloma shoes. My first time purchasing them from Cheerfulsoles. Fantastic shoes and amazing service. Thank you

12 januari 2018
Omdöme utan inbjudan
Logotyp för Cheerful Soles

Svar från Cheerful Soles

Thank you Denise. I'm glad you like the Alegria Styles and that you have found us online. We will be getting our Spring / Summer styles in stock next moth (can you believe it)? We'll send a Newsletter out to our existing customers once they have landed. Kind Regards, Jo - Cheerful Soles

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