This is my third pair of Joya shoes and second pair from Cheerful Soles. The fit, comfort and appearance are great. I phoned the company following a slight delay after ordering and they knew my name a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you very much Cheerful soles my wife is overwhelmed with her first purchase from you. She has purchased JOYA sandals from you and they are fantastic. My wife suffers with arthritis aswell as pla... Se mer
Företaget har svarat
Cheerful Soles were a brilliant find! I had been looking for some Algeria Paloma shoes for my Care Work and found some on a site called 'Uniform Advantage' who conned me, extortionate shipping fees an... Se mer
Företaget har svarat
Rang up to order 2 pairs of Algeria shoes and received first class service. Delivered earlier than stated and packaging was excellent. It's hard to find a UK company that sell Algeria shoes so I'm tha... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Find stylish comfortable shoes that are different from everything else on the High Street.
Kontaktuppgifter
29-31 Main Street, BD23 5AD, Grassington, North Yorkshire, Storbritannien
- 01756 753858
- hello@cheerfulsoles.co.uk
- cheerfulsoles.co.uk
5,0
Utmärkt
657 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m a regular shopper at cheerful…
I’m a regular shopper at cheerful soles. Have only praise for this company
3 augusti 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Ah - thank you Barbara. What a lovely thing to say. We're grateful for your continued custom and hope that you love your new Paloma styles. Kind Regards - Jo, Cheerful Soles
too early to give any reviewe
1 augusti 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
No problem - Thank you. Jo - Cheerful Soles
Really helpful and efficient.
1 augusti 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks Pauline - glad we could be of service. Kind Regards - Jo, Cheerful Soles
No fuss exchange & got the shoes I…
No fuss exchange & got the shoes I wanted
1 augusti 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks for taking the time to leave a review for us - good to know that we were able to get you the right shoes and size in the end. Kind Regards - Jo, Cheerful Soles
Always prompt and friendly service
Always prompt and friendly service. Highly recommend
30 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks for the kind words Michele. I hope that you like your new Alegria Sandals and I'm happy to know that you were pleased with the service you received. Kind Regards - Jo, Cheerful Soles
Cheerful Soles are the only place I can…
Cheerful Soles are the only place I can get Algeria shoes in the UK. I've bought from Cheerful Soles before and will again. My feet lover you!
28 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks Lou. We love this brand and were determined to continue with them - even though they lost their UK distributor. We'll keep bringing in the new styles - don't you worry. Kind Regards - Jo, Cheerful Soles
Excellent service quick delivery…
Excellent service quick delivery gorgeous shoes thank you
27 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Hi Julie. Thanks for completing a review for us. I hope that the Alegria are going strong - you got some lovely styles. Kind Regards. Jo - Cheerful Soles
Swift and informed response to…
Swift and informed response to enquiries about their products; equally prompt sales service.
27 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks for taking the time to complete a review Alan. I hope that the Innsbruck shoes are as comfortable as you hoped they would be. Best Wishes, Jo - Cheerful Soles
Excellent range
Excellent range, good website, good prices and service
26 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks for the review Tim. I hope that the Joya Tony shoes are living up to your expectations. Kind Regards - Jo, Cheerful Soles
Excellent customer service
Rang up to order 2 pairs of Algeria shoes and received first class service. Delivered earlier than stated and packaging was excellent. It's hard to find a UK company that sell Algeria shoes so I'm thankful to Cheerful Soles. Would definitely recommend this company. Looking forward to the new collection and will certainly be ordering again. Thank you Cheerful Soles.
20 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks Angela. We have more styles arriving at the beginning of September and will add in some replacements of any current styles that are missing sizes in that delivery. Glad you like the Alegria styles. Jo, Cheerful Soles
Svar från Cheerful Soles
Thanks Anne. We always try to offer help and friendly advice whether it's on the phone or email. Sorry that the shoes didn't work in this instance. Kind Regards, Jo - Cheerful Soles
Excellent customer service
Excellent customer service. I look forward to purchasing from this company again
18 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thank you Angela. I hope that the Caiti boots are just as excellent (though hopefully you won't be wearing them yet) :-). Jo, Cheerful Soles
Always fast and efficient
15 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks Steph, hope you like the Wolky Shoes. Jo, Cheerful Soles
Perfect goods and service.
Both the goods and service were as described, perfect in every way. I am a very happy customer and wouldn't hesitate to recommend this company to anyone.
14 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
That's lovely to know Claire, thank you. Kind Regards, Jo - Cheerful Soles
Svar från Cheerful Soles
Thanks again for the review Christina - glad we could be of help. Many Thanks Jo, Cheerful Soles
Ended up by giving the sandals to my…
Ended up by giving the sandals to my daughter who is very happy with them. I would like to have ordered another pair for myself to try again. I was not sure what the expiry time was on returns which is why I rushed into persuading y daughter to have them. I wasn’t totally convinced as the style of the sandal was pushing my bunion foot over to the edge of the opposite side so rubbing against the edge of the material.
When I went on line to put in an order for another pair I found out that my size was no longer available.
6 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Oh no. Great for your daughter but not for you. We always offer a free exchange service to our customers where we have an alternative size available, you should have given us a call and we would have helped to to choose an alternative size or style and sent you a free postage lable.
In terms of returns, we are happy to offer a full 30 day return period from the date you placed your order. We simply ask that you pay to return the shoes to us. So you should have been well within this time scale from the date you posted this review. All shoes must be returned in the same condition as if you had tried them on in a shop.
If we can be of any further help then please get in touch by email or phone 01756 753858
I live in Israel
I live in Israel, so I was very impressed by the speed of supply, within a week of ordering I received the shose I ordered.
The shoes are very comfortable.
Well done Cheerful Soles.
4 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thank you Beny - it's good when all the postal services work in our favour. Thanks for the order and I hope that the shoes are just as good as the service :-). Kind Regards - Jo, Cheerful Soles
Highly recommended
It is so good to be able to ring up up an online retailer, speak to someone knowledgeable immediately, discuss exactly what you want, receive the product (shoes, in this case) within a couple of days, ring up again because they didn't fit, again have an informed discussion with someone else knowledgeable, get a returns label immediately, then get the replacement shoes within another couple of days, this time fitting pretty well. Would that all online retailers paid the same attention to customer care.
3 juli 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks for such a lovely review Tim. As online shoppers ourselves we know how important it is to deliver the best possible service. The shoes might not fit first time around (or at all), but we hope that our service always delivers. I'm glad we got you sorted in the end. Jo - Cheerful Soles
Cheerful soles were very helpful
Cheerful soles were very helpful. The shoes i bought were too big, they exchanged them quickly.
30 juni 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Thanks. Good to know that the smaller size worked out for you. The Waldlaufer Herki is such a comfortable walking sandal. Kind Regards, Jo - Cheerful Soles
Very well made
Very well made, exactly as described, but I bought a size larger than i should. But have worn them, so cannot exchange them. A shame
29 juni 2018
Omdöme utan inbjudan
Svar från Cheerful Soles
Oh no! What a shame as we would have been able to exchange them for you. You could always try adding an insole to make them a little more snug. Kind Regards, Jo - Cheerful Soles
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.