checkers.co.za Omdömen 91

Poor quality of products. Used sixty60 in Melkbosstrand Western Cape. Bread and beef packed in one bag.. Blood dripped out of beef packed sideways onto my bread and other stuff. Laid a complaint. 2 days later ordered again. Lettuce soggy and black. Disgusted with this pathetic service. Never to be used again. Not recommended. You rather take an Uber n go get ur own stuff. Or rather use another store.

I used to be a regular at Checkers in Somerset West, Cape Town, but I’ve sadly stopped shopping there due to the poor customer service. You literally never get staff members to assist you — when they do finally help, it feels like they’re doing you a favour, often just pointing instead of properly guiding or offering support.

Good customer service equals profits, it’s that simple. A friendly and helpful team can make all the difference in bringing customers back. Unfortunately, this store is falling short, and it’s affecting the overall shopping experience. Hopefully, management takes note and makes some much-needed improvements.

Continuously receive things that is old/ stale/ uneatable. Have taken it up with management and just gets worse

Checkers Alberton and The reef, the staff picking online orders, They push the trolley so fast like crazy, nearly hit my daughter of 4 years old. This is crazy how managers are happy to see this. Any kids who get into an accident in checkers must sue checkers

this Is the first and only time we use this shit service of these people Play full amount and only received two coked of our order As long as they get their delivery fee of R35 they happy they don’t you cear

I was pretty underwhelmed when I went to shop here. They do have competitive pricing on groceries, which is a plus, but that’s where the good stuff ends. The online shopping experience needs a lot of work. I often found that when items were out of stock, the substitutions they offered weren’t really suitable for what I needed. It was frustrating overall

Service to warm up 1 pizza slice took over 10 minutes

Yesterday bought a chocolate cake those small round birthday cakes for R 67 terrible the sponge is hard and stall please look through you products 😔😔😫😫 not happy used to love your cakes but don't anymore

How can you force people to buy more than they need??? You suck will now use other alternatives.

I'm flabbergasted to see the lack of customer attention or care at Checkers Centurion Lifestyle. I've been trying to weigh in my produce but not all products are available on the scale to choose from. So trying to find anybody to assist you is virtually impossible. No staff, no security, I've could have walked out of the store without paying for any vegetables and nobody would have noticed. If you look in the far distance everybody is hurdled at the cash registers chatting, socialising and doing what cheap labourers do ... nothing. I eventually went into an office to find two more just talking and doing nothing. Even explaining I require assistance, you still get the squint eye stare clearly showing they have no idea what you are asking or what they need to do. 1. This is what happens if you hire cheap labour. They are very uneducated, can't read, write, spell, use grammar or count so save their lives but they have to be hired. They are just there to get a salary but not work. 2. I also blame the lack of management. There are NO manager on the floor or office or even in the store. This is the kind of crap that happens if you have no managers on the floor. You can't entrust the floor to people who lack responsibility.

Always on time and my orders are perfect. I think it's a fantastic service especially as I'm unable to move from home. Well done to the drivers. They're doing a great job too. And a big thanks you to Checkers.

Glad I can find anything I'm looking for in the store ,the customer service is horrible though....Checkers Monument krugersdorp has the worst service ,I joined the express line and only one till was working ....there were 6 tillers there talking and not helping customers, one till had no tiller cos they were all busy chatting ,we stood in the line for 15 minutes . This is not the first time such has happened before.

Went to Checkers Pine slopes, went to the hot food section, 4 of the staff chatting loud, ignored me, black lady came and got assistance, I had to raise my voice before assistance was given, till lady kept talking to her previous customers while attending to me - find the service has deteriorated, disappointed.

Can this app STOP buffering already !!!!!

Give us the old app back Checkers!!!!!

we don't need all these new trimmings on the new app we just want simpler ,better,faster everthing the old app gave us.

They still charge you delivery fee even if you immediately cancel the order, dont even let you know that you will still be charded when canceling

With this new app they ask me to ok a R99 a month deduction for delivery and savings! What the hell is this… So you need to pay to get savings ?

This is the second time in a week that you driver the exact same driver! does not deliver my items. He goes on canceling my item stating "customer was not available"

I was outside waiting for him and he stationed for 10 minutes at the same place!

Then you guy has the audacity to charge me a delivery fee! TWICE!
Now checkers Sixty60 is seeming to be a scam!

To whom it may concern

We went to your outdoor shop in Zeerust on The 5 October 2024 , a friend told us that they have a special on Kettle braai .
We came all the way from Botswana .

On arrival we looked at the Kettle braai on special for R2599.95

The lady showed us what is included . My husband told her that they must get it ready we just want to eat something at Spur .

After a while we went back , we took 25kg charcoal that was on special the Kettle braai and a few other things.

She put everything thru and the kettle braai was more than on the advert . She said they put the price on the wrong item .
Acording to me if thats the case then the store must give it to you at that price.!

She called the Manager , he was very Arogant with my Husband . He just said can't give him the Kettle braai at that price !

When we left the shop my husband phone your customer service spoke to several people , still no answer they only gave us a reference number!

A week later we had to go to Zeerust again . Phone client Service again and they said they still investigate ..

So we spoke to a Lawyer friend and he said we have a good case , you have to give it to us at the price it was advertise in the shop

Our conversation with customer Service and picture of Kettle braai !

Reference Nommer - 4673574

Good day Customer. The image/s will be sent to the consultant and they will be in touch with you. If you wish to follow up, you may contact the call centre on 0800 01 07 09 and offer your reference number for assistance.
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Customer : Please check camera footage they told me it was working. Sales lady unpacked and explained manual to me. We checked if it was the smoker.
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Customer: Please give feedback!
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Customer: I f no feedback I will post to consumer line and Social media
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Good day Customer. If you wish to have feedback or an update on your logged enquiry. Please contact the Call Centre on 0800 010709, quote your ticket/reference number. This channel is ONLY used for the attachment of pictures and till slips. Kind regards Shoprite Checkers Customer Care
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Customer:
They dont have feedback
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Customer: Yesterday send another voicenote still no reply .
24th October
3 days now sending mails , no reply
Reference no's
4786365
4786372
4793693
4793733

Hennie Cronje
+26775477810

Checkers Gardens teller overcharged me causing me to incur bank charges. A reference was sent to an old email address. Nothing done to address the issue of me losing trust in the tellers integrity and honesty. Still waiting

Complain about the Manager and staff at Checkers south Coast mall, KZN. Shelly beach
On 18 October 2024 at 10h20 we wanted to pay our groceries. For 20 minutes they were trying to scan the specials but due to the fact that it was not loaded on their system it was'nt able to assist. My husband ask to speak to the manager, he took he's time to eventually appear with a bad attitude as my husband started talking to him he immidiately said to my husband, ok bye and walked away. The staff started laughing and we were left there humiliated by everyone for what???? Because they are incompetent and want to make us look stupid. How unprofessional of the staff to treat their customers so rudely. This incident happened 3 weeks ago also and up to today they did not fix their computer problem. We are shopping there for the past 10 months and its really not a pleasure to do so. The staff is very unfriendly and they ask the same question 2 to 3 times over. Other customers were also irritated and frustrated, because we were at the till for over half an hour to settle the bill. This incident was the most horrible experience ever and it leaves us with a negative feeling towards your store. We dont even want to shop there anymore. The service is unprofessional and the staff are unfriendly and incompetent from the manager down. Disgusting