Cheaptickets.sg Omdömen 

7 254
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

My ticket was under suspension, which was never informed to me in writing till date . Why ? Kindly give a proof that you put my booking under suspension. The word suspension doesn’t mean that cancella... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After I vetted all others and compare there price, I'm very shock same flight I grab from cheap ticket sooooo much lower then other website I really can't believe this deal.I fly every months, from no... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Booking of air ticket was smooth and the price was the same as shown in Skyscanner. The eTicket came arrived shortly which was reassuring. Most important, the price was very competitive compared with... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others. True to your word, etickets were confirmed via em... Se mer

Företaget har svarat

Företagsinformation

  1. Flygresebyrå
  2. också i
  3. Biluthyrningsbyrå
  4. Resebyrå
  5. Söksida för flygresor
  6. Söksida för resor

Skrivet av företaget

CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(7 254)

212 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Major problem with cancellation. Skip for major trips

Avoid if major trips. Customer service can't do anything .

Tried to ask for a medical waiver for flights book thru cheap tickets for Singapore airlines. The entire back and forth communication was a waste of time. CheapTickets insisted that they have communicated with the airlines but the airlines mentioned they have not received anything of the sort.
I have other family member which managed to get the wavier easily with Singaporeairlines with the same situation and I find that CheapTickets basically didn't do anything to even try to help.

Basically the customer service is just faking it. After the flight date was over, I tried asking for a statement saying that no refund is being provided, they are telling me that the flight was taken. I don't even know what information they are getting from. Singapore airlines even sent me an email saying the flight was not taken.

Totally unreliable customer service. Useless when anything happens

16 februari 2026
Omdöme utan inbjudan
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Jinlong,

Thank you for your feedback. I regret the difficulty you experienced regarding your medical waiver request. When a waiver is requested, we act as an intermediary to submit your documentation to the airline; however, the final approval rests solely with them. It is concerning to hear about the conflicting information regarding your flight status and communication logs. We invite you to contact our live support so we can investigate this further.

Kind regards,
CheapTickets

Ingrid

Betygsatt 4 av 5 stjärnor

The ticket sent was missing something

The ticket sent was missing something. But after call the number, the issue solve fast.

10 februari 2026
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Sue,

We appreciate you bringing this to our attention. We're glad our team was able to resolve the ticket issue quickly for you. Thanks for your positieve feedback.

Best regards,
CheapTickets.sg

Ingrid

Betygsatt 1 av 5 stjärnor

It's impossible to contact customer…

It's impossible to contact customer service. The link to service & contact returns with error regardless of browers. My tickets are changeable before departure date BUT cheaptickets website does not allow any change and without any way to contact the customer service I will incur full airfare costs (US$7500)

4 februari 2026
Omdöme utan inbjudan
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Amy,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We would like to find a solution together with you. Within 24 hours, customer service will contact you.

Kind regards,
Peter
CheapTickets

Betygsatt 5 av 5 stjärnor

Really the ticket cheap

Really the ticket cheap, compare to other web site. And super fast customer support by Ms. Priya

27 januari 2026
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Subba,
 
Thank you for the nice review! We’re glad to hear that you had a good experience with us.
 
We hope to see you again soon on our website.
 
Kind regards,
CheapTickets Customer Service
Ben

Betygsatt 1 av 5 stjärnor

BEWARE OF CHEAPTICKETS.SG

BEWARE OF CHEAPTICKETS.SG
I recently booked a return flight ticket via cheaptickets from Singapore to Jakarta to Pangkal Pinang. Paid about SGD 300+. Later for an emergency I wanted to change my departure date from 2 Feb 26 to 31 Jan 26. I went to the platform portal & chat with an agent. He informed that I will need to for Airline Changes + admin fee + airline current price difference. It was all okay until this. The agent returned saying the change is SGD 600+. I decided to leave my return ticket and buy a new departure ticket but was told that the return ticket would be canceled if I did not use the departure ticket. I had to buy a new ticket altogether & swore not to use them again. I will be VERY careful about buying tickets next via agent portal! Stick to the trusted ones!

27 januari 2026
Omdöme utan inbjudan
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Nabilla,
 
We're sorry to hear that you didn’t have a smooth booking experience with us, but thank you for sharing it.
 
We would like to find a solution together with you. Within 24 hours customer services will contact you.
 
Kind regards,
Budgetair Customer Service
Ben

Betygsatt 5 av 5 stjärnor

Easy and efficient to book

Easy and efficient to book. Price competitive. Fast sending of tickets. Very happy and contented with service

16 januari 2026
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Neil,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Peter
CheapTickets

Betygsatt 5 av 5 stjärnor

I'm very satisfiation.

17 januari 2026
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Thank you for the great review, Mohd Husien! We look forward to seeing you again soon on our website.

Kind regards,
Mark | Customer Service
CheapTickets.

Betygsatt 1 av 5 stjärnor

These idiot try to suck you into there…

These idiot try to suck you into there scam. They offer flights at cheap prices and then try to hind behind small print. Watch Out

5 januari 2026
Omdöme utan inbjudan
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Freedom,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We would like to find a solution together with you, but we don't have the correct contact information to contact you.
Via TrustPilot we will send you a request (which you will receive by email) to share your details with us. Once we have received your information, we will contact you.

Kind regards,
Peter
CheapTickets

Betygsatt 5 av 5 stjärnor

User friendly

User friendly. Easy to fill up

1 januari 2026
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Thank you for the great review, Anthony! We look forward to seeing you again soon on our website.

Kind regards,
Mark | Customer Service
CheapTickets.

Betygsatt 5 av 5 stjärnor
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Wahidah,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Prasada
CheapTickets

Betygsatt 5 av 5 stjärnor

Good

Good
You continue the low price
Customers support

17 december 2025
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Annadurai,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Prasada
CheapTickets

Betygsatt 5 av 5 stjärnor

Nice apps and convenient

Nice apps and convenient

7 december 2025
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Thank you for the great review, Kim Ming! We look forward to seeing you again soon on our website.

Kind regards
Muyeenuddin | Customer Service
CheapTickets.

Betygsatt 5 av 5 stjärnor

Easy to book

28 november 2025
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Fifygoth,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Prasada
CheapTickets

Betygsatt 1 av 5 stjärnor

False refund service, dont pay additional

Their customer service for changing a flight booking is bad. Don't trust their refund claims, I submitted a refund claim with evidence of recent bad weather in Sri Lanka but they still demand for proof of government announcements, developing countries dont have such an organised system. Even after attacking all required documents, keep asking for more amd more documents. I ended up buying from Trip.com

30 november 2025
Omdöme utan inbjudan
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Tania Ann,

Thank you for sharing your feedback. I am genuinely sorry to hear about your experience.

We would like to find a solution together with you, but we don't have the correct contact information to contact you.
Via TrustPilot we will send you a request (which you will receive by email) to share your details with us. Once we have received your information, we will contact you..

Kind regards,
Muyeenuddin | Customer Service
CheapTickets.

Betygsatt 1 av 5 stjärnor

Bad customs

Hi, your customer service/online agent said will get back to me but nothing happened. No call no emails.

Basically Jeju Air said they will refund my return ticket for CSG-8216658, as I couldn’t board the flight when I reached the gate and they had unloaded my luggage.

Was delayed at the customs due to long queue, plus unnecessary checks as asked me to open almost everything that I was going to carryon the plane, my 3 instrument cases, and belongings etc.

When I reached the boarding gate they said they closed and asked to book another flight back to Singapore

17 november 2025
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Kaiyi,

Thank you for sharing your feedback.

I'm sorry to hear you had an unpleasant experience with us, and thank you for sharing it. Your feedback is valuable as it helps us to continuously improve our services and provide you with the best possible experience.

It's unfortunate that you had such difficulties. We would like to find a solution together with you. Within 48 hours customer services will contact you.

Kind regards,
Muyeenuddin | Customer Service
CheapTickets.

Betygsatt 1 av 5 stjärnor

Be aware about buying tickets and its T&Cs...there may be a big surprise when you want to change ticket due to unforeseen situation!

I recently booked a flight ticket via cheaptickets from Singapore to Calcutta return. Paid about SGD 742. Later for an emergency I wanted to change by return date from 31st Dec to 21st Dec. I went to the platform portal that allows one to manage ticket changes. It then led me to a chat agent. He informed that I will need to pay SGD 26 for Airline Changes + SGD 138 for admin fee + airline current price difference. It was all okay until this. Then the agent returned saying the change few is SGD 892. I checked online for a new one way ticket which was SGD 381. The agent could not help me further as probably how cheaptickets arrangement work! I then bought a new one way ticket at SGD 381 directly with the airline and left my original ticket with cheaptickets unaltered. I will be careful about buying tickets next via agent portal!

15 november 2025
Omdöme utan inbjudan
Logotyp för Cheaptickets.sg

Svar från Cheaptickets.sg

Hello Sabyasachi Goswami,

Thank you for sharing your feedback. I am genuinely sorry to hear about your experience.

It's unfortunate that you had such difficulties. We would like to find a solution together with you. Within 48 hours customer services will contact you.

Kind regards,
Muyeenuddin | Customer Service
CheapTickets.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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