CheapOair.co.uk Omdömen 

687
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I had booked an Iberia/Qatar code share but a couple of weeks before departure, Iberia advised that the final segment would be delayed by two days. I cancelled and found a flight with Emirates through... Se mer

Betygsatt 5 av 5 stjärnor

Booked online flight to China and from Japan in December 2019 on British Airways. Great value business class and very easy. Finally forced to cancel in March 2020 due to covid19. Easy online form to r... Se mer

Betygsatt 1 av 5 stjärnor

Litterally fraudulent. Advertised one price. Charged another. Charged us 4x the price displayed because secretly behind the scenes without updating the payment page they claimed a "flash sale"... Se mer

Betygsatt 1 av 5 stjärnor

Very disappointing really. Several e-mails, a couple of phone calls, the last one promising a further call in 2 or 3 days [but nothing heard in the last 10 days!] j Telephone numbers given on uk websi... Se mer

Företaget har svarat

Företagsinformation

  1. Söksida för resor

Informationen kommer från olika externa källor

Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.co.uk!


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

687 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(687)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

A strange performance a simple spelling …

A strange performance a simple spelling error of my name (same name in shortened format) turned into a two hour nightmare. Where it was easier and cheaper with CheapoAir to change carrier rather than accept charges to amend Christian name from Tim to Timothy made only a matter of hours earlier - overal quite alarming

7 februari 2018
Omdöme utan inbjudan
Logotyp för CheapOair.co.uk

Svar från CheapOair.co.uk

Dear Tim, sorry for the inconvenience you recently experienced with your last booking. Unfortunately name corrections are not as easy as one might think. Once tickets are issued, name correction is not allowed without a waiver from the airline and that is not guaranteed they will allow it. But because you caught this within 24 hours, you were still within the grace period to cancel, and receive a refund. However, by doing so, it's like starting over, and the fare that you had, was no longer available on that particular airline. But glad that we got this worked out, and look forward to assisting you in the future.

Betygsatt 2 av 5 stjärnor

disappointed. i am a frequent user and am not always …

i am a frequent user and am not always satisfied - in fact many times I am utterly disappointed. reason: 1. it needs to be clearer that the dates are alternatives to the request 2. that the transit time is long 3. that the prices don't change after you give in all your credit card details and be told that the price has gone up by a huge amount of money.
I felt cheated on more than one occasion and as I write I still have a billing transaction awaiting to be removed from my credit card because you changed the price of the flight and I did not buy it. on my credit card statement I have reserved transaction. totally unacceptable. I had to then buy a single ticket to ensure I leave on the day I want to but this is costing me as much as my original booking which did not happen because the price shot up. very unhappy now. your staff on the phone are very nice and kind but the system you use makes me feel i'm going to be disappointed. to be honest I;m thinking of using the services of a travel agency from now on. I have been disappointed too many times.

6 februari 2018
Omdöme utan inbjudan
Logotyp för CheapOair.co.uk

Svar från CheapOair.co.uk

Anna, very sorry for the recent experience you had. We do see that you are a preferred customer, and have several reservations booked with us. We strive to provide excellent customer service, and glad that we could resolve the issue. We certainly hope to be considered for all your next travel plans, and provide better service in the future.

CheapOair

Betygsatt 5 av 5 stjärnor

No-hassle booking

First-class. I have booked flights frequently with the company, and there has never been a problem. There's normally a huge choice, arranged in ascending price order, and you know exactly what you're going to have to pay - no hidden extras tacked on at the end. The website is user-friendly, and they tell you if you could get the same flight at a lower price by being flexible with dates. You can always give them a ring if there's a problem - once I had to change the date of an outward journey, and they sorted it out very efficiently. Definitely to be recommended.

6 februari 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have just purchased a ticket to …

I have just purchased a ticket to Travel from london Heathrow and in the last minute they switched from Heathrow to standtead airport without me noticing this return tickets being switched. Therefore I am complaining regarding this matter to the application management and the sails representative of CheapOair .
S deilami
07902741295

3 februari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been using CheapOair for a few …

I have been using CheapOair for a few years now and find their website easy to use and that helps me to buy the best flights for my wife and I when we travel. Made a mistake with our return date and phoned up the helpline so that it could be corrected. Only took about five minutes on the phone to make the necessary changes and all was well.

31 januari 2018
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Normally love using your service but …

Normally love using your service but this year wasn't so good. We were very disappointed. Clicked on a flight choice only to find it was £110 more than advertised. That's never happened to me before and I wasn't happy but needed to get the flights booked as long haul! I'd still use you again but I'd search more options next time.

19 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First use of cheapo air

First use of cheapo air. No hickup's, easy to use and as it had been recommended by a Canadian friend who uses it all the time I decided to give it a go.Am not dissapointed.

18 januari 2018
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Do it yourself

I usually book my flights online. However, today I needed the help of your customer helpline. I was connected to someone in a far away country who needed me to repeat everything. She took so long that I logged in and did it myself. She eventually quoted more expensive options. I'm happy with the deal I found, but CheapOair customer service staff are not always up to the mark.

12 januari 2018
Omdöme utan inbjudan
Logotyp för CheapOair.co.uk

Svar från CheapOair.co.uk

Margaret, very sorry for the recent booking experience you encountered. We strive to make your experience a pleasant one, with upto par customer service agents., We appreciate you bringing this to our attention that one of our agents was missing the mark. We have ongoing training, and perhaps this agent could have been one of newly agent's just placed out on the floor.

Regards,
CheapOair

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