Charella Gardens Omdömen 

352
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I recommend! I'm very satisfied with my product (my loropetalum chinense is absolutely stunning) and the delivery person from Charella was very pleasant, professional and they made my day! Than... Se mer

Betygsatt 5 av 5 stjärnor

Ordering was easy and all our questions were answered so felt confident that we had ordered what we needed. Adam who delivered the plants was really nice and helpful despite the village traffic testi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently bought a plant from Charella as a retirement gift for a colleague. I was concerned about ordering online and being sure of what would be sent, so I called up to ask for help. I spoke to Jul... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Good choice of plants & shrubs. Was looking for some Pyracantha and ordered three. Arrived promptly, well packaged, in great shape absolutely loaded with orange berries and of a very good height. Extr... Se mer

Företaget har svarat

Företagsinformation

  1. Trädgårdsbutik

Skrivet av företaget

Charella Gardens have a large selection of exotic garden plants, deliverable to your door. Browse our online store and order yours today.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

352 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(352)

61 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Definitely recommend

Decent value, plant looks great and easy delivery. Top all round experience - definitely recommend

4 september 2025
Omdöme utan inbjudan
Logotyp för Charella Gardens

Svar från Charella Gardens

Hi Alexis,
Wow - thank you so much for your kind words.
We're delighted to hear that you had such a fantastic experience with us. We're truly grateful for your recommendation.
The Charella Gardens Team

Betygsatt 5 av 5 stjärnor

Fabulous Tree

So often buying online your disappointed with what turns up
Not in this case Charella delivered a fabulous tree healthy and exactly as described
Very happy

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My new garden!

I ordered my Jasmine plants from Charella Gardens. They were very helpful and professional. Further were willing to help when delivery dates had to change due to gardener problems. The delivery came on time and the driver was kind and helpful. Wow the plants are amazing and im looking forward to seeing them grow and mature!! I'll be checking their website to see what else I can order!

14 augusti 2025
Omdöme utan inbjudan
Logotyp för Charella Gardens

Svar från Charella Gardens

Thank you so much for your incredibly kind words , we’re genuinely touched by your review. We're absolutely delighted to hear that your experience with us was such a positive one, and our team were able to support you every step of the way.

It means a lot to know that you felt reassured, well looked after, and that the service you received was not only helpful but also personal.

That’s exactly the kind of experience we strive to create for every customer, so hearing your feedback really does make it all worthwhile. We're just a call away if you ever need us.

Warmest regards

The Charella Gardens Team

Betygsatt 5 av 5 stjärnor

Always Excellent Quality

I’ve had a few plants from Charella Gardens and have always been so pleased with them. They arrive well packaged and in tip top condition. After planting they settle well and seem to start growing quickly.
I didn’t know the Wisteria Tree existed as I’ve never seen one before so I’m excited to see it flower next year. I have new neighbours who have asked where I’ve purchased my large plants as they’ve noticed how well they do. I definitely recommend Charella.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top quality plants

Have used this company for many years. Nothing is ever too much trouble for them.You are allways treated as a Valued customer.Their plants are really Top quality and with full descriptions and sizes stated unlike the many others on line who show a specimen in pictures and send you a tiny plant.Once you order from Charella l assure you you will be delighted and won't go anywhere else.Many thanks Charella,keep up the good work.👍

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Very helpful i phoned as wasn't sure my order had gone through and lady on phone was brilliant 👌
Arrived on time
Plant looks really Healthy

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Charella Gardens

Svar från Charella Gardens

Hello Rose, thank you so much for taking the time to leave a five star review. It means alot to know that you felt reassured, well looked after, and the service you received was not only helpful but also personal.

Thank you again for choosing Charella Gardens and taking the time to share your experience.

Warmest regards

The Charella Gardens Team

Betygsatt 5 av 5 stjärnor

I had previously purchased a Star…

I had previously purchased a Star Jasmine from my local nursery, but more recently decided to take a chance and order one from this company. I must say, the quality far exceeded the price — a beautiful, large, and healthy jasmine plant that really impressed me. I’ll definitely be ordering two more soon.

I also ordered a Black Bamboo, specifically needing something over 1.5 metres tall, and received a stunning, large, healthy, and bushy specimen. I’m extremely happy with the service, the speed of delivery, and the fantastic value for money.

Highly recommended!

13 augusti 2025
Omdöme utan inbjudan
Logotyp för Charella Gardens

Svar från Charella Gardens

Hello, thank you so much for your incredibly kind words, we're genuinely touched by your review. We're absolutely delighted to hear that your experience with us was such a positive one.
The Charella Gardens Team

Betygsatt 1 av 5 stjärnor

Absolute disgusting service.

Absolute disgusting service.
Ordered 3 giant bamboos told delivery would be Wednesday 13 August taken time off work to prepare for planting received email on the day saying the bamboo are to big to deliver 🤷‍♂️

Would never use this company again.

13 augusti 2025
Omdöme utan inbjudan
Logotyp för Charella Gardens

Svar från Charella Gardens

Thank you for taking the time to place this review. Delivery was scheduled today via Pallet Track. Unfortunately the Blackpool depot of Pallet Track contacted us this morning to say the plants were too big for their delivery trucks. Blackpool is outside our own van delivery area (covering plants over 2metre tall) and we rely on third party couriers. Unfortunately on this occasion they have let us down.

Betygsatt 1 av 5 stjärnor

I didn't get any notificaiton of when…

I didn't get any notificaiton of when delivery would be. The four plants were dumped in my front garden when I was away during a dry period and so when I finally got hime after a few days they were dried up and bedraggled.

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Charella Gardens

Svar från Charella Gardens

Thank you for taking the time to place a review. We always send out shipment emails a few days before delivery as we appreciate people are not sat at home waiting. if you let me have your order details I can certainly send over a copy of the email.

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