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Cazeus Omdömen 

323
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TrustScore 1.5 av 5

1,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

ragazzi evitate Cazeus Casino hanno delle regole poco chiare potete depositare quanto volete ma quando arriva il momento di incassare cominciano i problemi. Dovete sapere che i livelli di gioco li d... Se mer

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Betygsatt 1 av 5 stjärnor

Habe schon mehrfach mein Konto schließen lassen und wurde immer wieder freigeschalten und wie bei Anderen, Auszahlungen standen nie im Vordergrund, Hauptsache Einzahlung ging im Handumdrehen.

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Betygsatt 1 av 5 stjärnor

Wpłaciłem 1000zl wygrałem 16.000 tys ogólnie wypłacili jak narazie 2000zl doszły na konto. Mam obecnie 3 wyplaty po 2000 2000 2000 zlecone jedna z 9 maja a mamy 22maja nadal środki nie wyszly od nic... Se mer

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Betygsatt 4 av 5 stjärnor

Prima online casino, speel al jaren hier, wel jammer dat de pragmatic play slots weg zijn. Betalen netjes je opnames, duurt ongeveer 5 werkdagen. Enige minpunt is dat je redelijk veel reclame i... Se mer

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Viktig information

1,7

Mycket dålig

TrustScore 1.5 av 5

323 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,7

Alla omdömen

(323)

103 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Empresa scam

Empresa scam, nao paga o meu levantamento, nao cumpre os seus proprios termos, espero que o regulador meta mao nesta fraude.

8 maj 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Olá Fábio,

Agradecemos o seu comentário. Lamentamos saber da sua experiência. Para que possamos verificar a situação da sua conta e ajudá-lo da melhor forma possível, pedimos que entre em contato com a nossa equipa de suporte através do email support@cazeus.com
Atenciosamente,
Equipe Cazeus

Betygsatt 1 av 5 stjärnor

Devono smetterla di rompere le scatole…

Devono smetterla di rompere le scatole con invio di mail con scritto riscatta il tuo bonus....avete rotto

6 maj 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Ciao Luigi,

Ti ringraziamo per il tuo feedback. Ci dispiace che le comunicazioni via email ti abbiano infastidito. Per qualsiasi richiesta o per modificare le tue preferenze di contatto, ti invitiamo a contattare il nostro team di supporto all’indirizzo support@cazeus.com
Saremo felici di aiutarti.

Cordiali saluti,
Il Team di Cazeus

Betygsatt 1 av 5 stjärnor

I would have give it no stars but it…

I would have give it no stars but it wouldn’t allow me I emailed back and forth 12 emails to close my Account, it took weeks for them to reply! & they still allowed me to deposit, other companies close within 48 hours this company is a sham I have emailed for them to refund the money I deposited within this time frame but nothing stay away people!!!

12 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Fatima,

We’re truly sorry to hear about your frustrating experience, and we deeply regret the inconvenience caused. We understand how important it is to address account-related requests in a timely manner, and we apologize that this process took longer than expected. We are always working to improve our response times and ensure that our players’ needs are met as efficiently as possible.

Please be assured that we take your feedback seriously, and I would like to personally look into your situation to see what happened. If you’d like to further address this matter, please reach out to us at support@Cazeus.com, and we’ll be happy to assist you.

We truly value your feedback and would appreciate the opportunity to make things right.

Best regards,
The Cazeus Team

Betygsatt 1 av 5 stjärnor

Money taken but not added to account

Deposit not added to account. Money has been taken from my bank but not added to my account. I have been waiting over a week for £70 of free spins winnings to be added. Live chat cannot answer anything, numerous emails to the Vip manager and support, no reponse to any communication for over a week. I have requested my account closed ovet 3 times, no response. I have been told to contact support regarding numerous issues but they have never replied

16 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear T,

Thank you for sharing your feedback, and we sincerely apologize for the frustrating situation you're experiencing.

We understand how important it is to have your deposit and winnings properly credited to your account, and we completely empathize with the inconvenience of not receiving a timely response. This is not the level of service we aim to provide, and we want to make things right for you as soon as possible.

If your account closure request has not been addressed, we kindly ask that you contact us again at support@cazeus.com with your account details, so we can escalate this issue and ensure a swift resolution.

Kind regards,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Not happy with this site at all

Not happy with this site at all. Withdrawal has went missing not doing anything about it. Won’t answer emails. £200 out of pocket

Update I have contacted you constantly and your support team are ignoring my emails I even sent a copy of my bank statement as requested

Well still not done anything about it they don’t care I’ve checked with my bank aix times and they have confirmed this payment was never received. Absolute shambles of a site who don’t pay out. Avoid at all costs

Well contacted support and waste of time still not done anything and still no money it’s a disgrace

26 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Angela,

I'm truly sorry to hear about your experience and understand how concerning it must be to feel that your withdrawal hasn't been processed. We take such matters seriously and aim to resolve them promptly.

Please reach out to our support team at support@cazeus.com with the details of your withdrawal request, and we'll investigate this issue as a priority. Our team is here to assist you and ensure that your concerns are addressed.

Thank you for bringing this to our attention, and we look forward to resolving this matter for you.

Best regards,
The Cazeus Team

Betygsatt 1 av 5 stjärnor

Purtroppo ho richiesto prelievo…

Purtroppo ho richiesto prelievo sollecitato più volte ma non ho ricevuto nulla ho anche scritto mail e attendo una risposta ma probabilmente non vedrò i miei soldi

18 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Gentile Cristina,

Ci dispiace molto leggere della sua esperienza e comprendiamo la frustrazione che può derivare da un problema di prelievo. La preghiamo di accettare le nostre scuse per l'inconveniente.

Siamo impegnati a garantire che tutte le richieste siano gestite in modo tempestivo. Le chiediamo gentilmente di contattarci nuovamente a support@cazeus.com con i dettagli del suo caso, in modo che possiamo esaminare la sua situazione e risolvere il problema il prima possibile.

Apprezziamo la sua pazienza e faremo il possibile per assisterla.

Cordiali saluti,
Cazeus Team

Betygsatt 4 av 5 stjärnor

after reading all the reviews on here i…

after reading all the reviews on here i was sceptical about cazeus and wether i would get my money however i got to give credit where it is due payout was reasonably quick the only reason i have given them 4 out of 5 is for the fact they take £1.20 for withdrawal otherwise they would have got a 5 out of 5.

16 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Roy,

Thank you for sharing your honest feedback! We’re glad to hear that your payout was processed quickly and that you had a positive experience overall.

We would like to clarify that Cazeus does not charge withdrawal fees. Any fees you experienced may have come from the payment processor or your bank. If you have any further questions or concerns, please feel free to reach out to our support team.

Your input helps us improve, and we’re committed to providing the best experience possible.

Kind regards,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Bogus email from a crowd called best…

Bogus email from a crowd called best casino claiming 200 free spins on sign up. After spending an hour in chat they finally informed me I would need to open an account to find out if the offer was real. Avoid at all costs, probably another identity theft ring in my opinion.

9 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear A.J.,

Thank you for bringing this to our attention. We are very sorry to hear about your experience, and we completely understand your concerns regarding unsolicited emails and offers.

Please rest assured that we take privacy and security very seriously. If you received any suspicious communication, we strongly recommend not engaging with it. If the email was indeed related to us, we encourage you to reach out to our support team directly at support@cazeus.com so we can clarify the situation and ensure that your information is secure.

Kind regards,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Terrible customer service and nothing resolve

Having a terrible time with this site!!! Withdrawal 1100. I didn't cancelled it but not showing in my page. I got screen recording of my account when you can clearly see there's a glitch when the balance keeps on going up and down when I'm not even playing. Been trying to resolve this and no one seem to be helping.

4 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Kinny,

We’re truly sorry to hear about the issues you've encountered with your withdrawal and the unusual fluctuations in your account balance. We understand how concerning this must be, especially when you're trying to resolve it and feel unsupported.

Please rest assured that we take such matters seriously. To assist you promptly, could you please provide your account details and the screen recording you've mentioned? You can send them directly to support@Cazeus.com. Our team is ready to investigate the situation and ensure everything is addressed appropriately.

Thank you for your patience and understanding. We look forward to resolving this for you.

Best regards,
The Cazeus Team

Betygsatt 4 av 5 stjärnor

I been waiting since 5 days for my…

I been waiting since 5 days for my withdrawel of 140 euro still pending…

Costumer service doesn respond I send an e-mail 2 days ago .. still No email back , live chat just say the whole time you Will recieve soon everything is okay I have nothing to worry about , but I’m not happy ..

I Will give a 5 star if i recieve my withdrawel …

I Will update

I recieved my money this morning !☺️

4 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Elisa,

Thank you for sharing your experience with us. We understand how important it is to receive timely withdrawals, and we sincerely apologize for the delay you encountered.

We’re glad to hear that you received your withdrawal and that the issue was resolved. Your feedback is important to us, and we’ll continue working to ensure smooth transactions and responsive support.

Thank you for your patience, and we look forward to serving you even better in the future.

Kind regards,
Cazeus Team

Betygsatt 1 av 5 stjärnor

BE AWARE IF YOU DON’T WANT TO LOSE YOUR…

BE AWARE IF YOU DON’T WANT TO LOSE YOUR MONEY !!!! . I don’t know how suddenly they got 4 or 5 good reviews but trust me I’ve spent a lot of money and they don’t pay nothing back !!!!!!!!!!

1 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Daniel,

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, and we fully understand how frustrating this situation must be.

We take concerns about withdrawals very seriously, and it’s important to us that every player is treated fairly. If you’ve had issues with your payouts, we would like the opportunity to look into this for you as a matter of priority. Please contact us at support@cazeus.com with your account details so we can investigate and resolve the situation as quickly as possible.

Kind regards,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Avevo più di 1800 euro sul mio conto e…

Avevo più di 1800 euro sul mio conto e improvvisamente sono spariti !
Veramente da non credere allucinante
Truffatori

1 april 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Caro Pietro,

Grazie per aver condiviso la sua esperienza. Comprendiamo quanto possa essere scioccante e frustrante vedere una somma così importante scomparire dal proprio conto.

Le assicuriamo che prendiamo questo tipo di segnalazioni molto sul serio. Vorremmo verificare subito la situazione e capire esattamente cosa è successo. La invitiamo gentilmente a contattare il nostro team all’indirizzo support@cazeus.com con i dettagli del suo account, così potremo indagare a fondo e fornirle risposte concrete.

Cordiali saluti,
Il team di Cazeus

Betygsatt 4 av 5 stjärnor

Réponse rapide

Réponse rapide. J ai noté 4 car j attends l'issue de ma question.

29 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Chère Julie,

Merci d’avoir partagé votre avis. Nous sommes ravis de savoir que notre équipe vous a répondu rapidement.

Nous espérons pouvoir résoudre votre question très bientôt afin que votre expérience soit pleinement satisfaisante. N’hésitez pas à revenir vers nous si vous avez besoin de quoi que ce soit.

Bien cordialement,
Cazeus Team

Betygsatt 1 av 5 stjärnor

BELLE ARNAQUE !

Ce site est une véritable arnaque. Les bonus ne sont pas donnés et les tours gratuits doivent être demandés expressément avant tout démarrage. Bref, ils ne tiennent pas leur engagement, belles paroles sans acte ni excuse.... attention !!

26 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Chère Isabelle,

Merci d’avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes.

Nous nous engageons à fournir un service transparent et à respecter nos engagements envers nos joueurs. En ce qui concerne les bonus et les tours gratuits, nous veillons à ce que tout soit clairement expliqué. Si vous avez rencontré des difficultés, nous vous prions de bien vouloir nous contacter directement à support@cazeus.com, afin que nous puissions résoudre ce problème ensemble.

Nous vous remercions de votre patience et restons à votre disposition pour toute assistance.

Cordialement,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Ladri

Ladri . Disonesti . Non mi chiudono il conto nonostante abbia sollecitato infinitamente. State lintani da questo sito

25 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Gentile Raffaella,

Ci dispiace molto leggere delle sue difficoltà. Comprendiamo la frustrazione che può derivare da una situazione come questa e ci scusiamo sinceramente per l'inconveniente.

La chiusura del conto è una priorità per noi, e ci stiamo impegnando a gestire tutte le richieste in modo tempestivo. La invitiamo a contattarci direttamente a support@cazeus.com così da poter risolvere la questione nel più breve tempo possibile.

Ci scusiamo nuovamente e faremo tutto il possibile per assisterla nel risolvere il problema.

Cordiali saluti,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Absolute joke website

Absolute joke website. Non existing winnings. No matter how much money you deposit you will never win nothing. I've asked to close my account and this also won't happen.
Another disgusting scamming casino website.

I have send number of emails to you asking for account closure yet you respond to my review to reach out to you again? How stupid are people working there?

A month later got phone call from some random barely speaking English woman telling me she is my account manager in that casino? What??
Reported to gambling commission and gamstop.
Bunch of idiots nothing else!!!

20 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Martin,

Thank you for sharing your feedback, and we’re truly sorry to hear about your frustration. We understand how disappointing it must be to feel like your experience hasn’t been what you expected.

We take your concerns seriously, and if you’ve requested to close your account, this should have been handled promptly. Please reach out to us at support@cazeus.com, and we will make sure to take immediate action on your request.

We truly value your input and are here to help you resolve this matter.

Best regards,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Worst casino not playing out don’t play

Worst casino not paying out don’t play

18 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Ivo,

Thank you for your feedback, and we’re truly sorry to hear about your concerns. We understand how frustrating it can be when there are issues with payouts, and we take these matters very seriously.

Please contact us at support@cazeus.com with your details, and we will investigate this immediately to ensure your issue is resolved.

We appreciate your patience and are committed to making things right for you.

Best regards,
Cazeus Team

Betygsatt 4 av 5 stjärnor

So I won big money in January ..at…

So I won big money in January ..22.000... and can say I've received every penny thank so much

12 januari 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Margaret,

Thank you for sharing your experience! We're glad to hear that everything is running smoothly and that you've been receiving your winnings without any issues. If you ever need anything, we're always here to help. Enjoy your time at Cazeus!

Best Regards,
Cazeus Team

Betygsatt 3 av 5 stjärnor

Ma quindi qualcuno è mai riuscito a…

Ma quindi qualcuno è mai riuscito a prelevare o è una truffa?perche ho 2500 euro di prelievi ancora in sospeso,grazie in anticipo a chi mi risponde

18 mars 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Caro Sanel,

Ci dispiace sentire della sua preoccupazione. I prelievi possono richiedere del tempo a causa dei processi di verifica, ma siamo qui per aiutarla. La invitiamo a contattarci direttamente a support@cazeus.com per verificare lo stato del suo prelievo e risolvere qualsiasi problema possa esserci.

Cordiali saluti,
Cazeus Team

Betygsatt 1 av 5 stjärnor

Cazues.com is nothing but a fraudulent

Cazues.com is nothing but a fraudulent, deceitful platform that is scamming innocent people out of their hard-earned money.

I won a substantial amount while playing, but when it came time to withdraw my winnings, they outright refused to credit my balance. Despite providing clear evidence with a screenshot, they completely ignored my request and never processed my payment.

Their so-called bonuses are a blatant lie to lure people into depositing more money. You will never see a single bonus credited to your account.

The card merchant they use, Zinzipay, is equally shady. When you make a deposit, you receive receipts from various unrelated companies, making it impossible to track your transactions. This is a clear tactic to avoid accountability and deceive users.

On top of that, Cazues.com hides the identity of the company owners and deliberately ignores emails from gambling addicts who are desperate to close their accounts. The live chat is a complete joke – the same repetitive script of "please give me a few minutes" followed by endless delays and empty promises of an email from the so-called relevant department, which never arrives.

This website is preying on vulnerable people and must be shut down immediately. Do not fall for their scam! Spread the word and report them to prevent others from becoming victims of this con operation.

20 januari 2025
Omdöme utan inbjudan
Logotyp för Cazeus

Svar från Cazeus

Dear Barbara,

We’re truly sorry to hear about your experience, and we want to assure you that we take all concerns very seriously. Cazeus is committed to providing a fair and safe gaming environment for our players, and we regret that your experience has led you to feel this way.

We would like the opportunity to look into your case and assist you in resolving the issue you’ve raised. If you haven’t already, please contact us directly at support@cazeus.com with your account details, and our team will do everything we can to address your concerns promptly.

Your feedback is important to us, and we are here to assist you in any way we can.

Best regards,
Cazeus Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer