Unbelievably quick delivery, well packaged, well priced and items exactly as described - will be first port of call for all lighting requirements in future whilst this standard is maintained.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered some easyfit gardens lights, goods arrived promptly and well packaged. Unfortunately when trying them before putting outside, a few of them did not work. Contacted the company and was supplied... Se mer
We are so pleased with the service from Castlegate, we have been looking at this particular ceiling light for ages, but have been put off by price. Not only were Castlegate much cheaper for the same... Se mer
Ordered in February, expected early April. Did not receive until 18th April. Having said that, the company was not really in control of delivery as it came from China. The metal was damaged but cou... Se mer
Företagsinformation
Kontaktuppgifter
Stokesley, Storbritannien
- 01642714444
- enquiries@castlegatelights.co.uk
- castlegatelights.co.uk
4,6
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great bathroom light
We love this bathroom light!
It has a lovely glow.
Ordered the bulb at the same time so up and working as soon as it arrived!
Came very well boxed and packaged.
Super service. Would use again as there was a lovely choice of lighting!!!!
24 november 2025
Great customer service!
Ordered some easyfit gardens lights, goods arrived promptly and well packaged. Unfortunately when trying them before putting outside, a few of them did not work. Contacted the company and was supplied with a returns label to send goods back. Once they received them back, new ones where despatched quickly. Even got a credit back as i didn't need as many as i thought. Nothing was too much trouble. Will be using them again for any more lighting projects
6 augusti 2025
Omdöme utan inbjudan
The website showed the correct item…
The website showed the correct item that I wished to purchase, I ordered then received a different one.
I was offered a refund, but too much time and trouble to bother returning the goods .
Lesson learned
26 augusti 2025
What a fantastic company
What a fantastic company, great customer service, ordered the items the night before and it came next day. As usual really good quality and exactly how it looks on the website.
28 juli 2025
Good lights
28 juli 2025
Yet another company adding a surcharge…
Yet another company adding a surcharge to deliver north of Perth, won't be buying from them, no wonder Amazon are doing so well
30 juli 2025
Omdöme utan inbjudan
Very pleased with purchase
Very pleased with purchase. The lights are now installed and are excellent.
24 juni 2025
Light looks great in the box
Light looks great in the box , not yet fitted will review at a later date .
26 maj 2025
Great service and after service first…
Great service and after service first class and great product
27 maj 2025
Lack of communication after order…
Lack of communication after order placed. Long wait until goods sent out - I gather you had to wait for item to be delivered to you, but this was not related to me until I sent you an email about the delay
27 maj 2025
Very bad customer service
Very bad customer service and impossible to get hold of through the phone. Bought quite a few new lights from other companies and had very good experiences, this company however was a nightmare. First light sent out didn't work properly, couldn't get hold of them through the phone so sent email saying I was buying another one as couldn't get through to them on the phone but that that one was faulty. They ignored my email and sent another one out which I had to tell them to cancel. I also had to chase them for a refund for the faulty one sent back. My second purchase arrived with the glass cracked. Paid twice the electrician to fit it and the company didn't seem to realy care about all the inconvenience caused. Have ended up with a cracked £216 light which will not last as it is quite a deep crack. Was ignored multiple times through email and when they eventually answer their customer service is appalling.
29 januari 2025
Omdöme utan inbjudan
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