Deposited and took part in the welcome offer. At the end of my welcome offer free spins, the winnings never added to my balance. I contacted suplort with the relevant screenshots and was told this wou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Unable to login for several days. Helpdesk quick to respond, but no help! Still unable to access. Update, I now get 'Support' emails daily, many from Winston, Steven. All absolutely useless. I c... Se mer
Breached personal details of customers, They didn't have enough security in place to stop people's personal information being hacked they then shut down the sight and give you limited information abo... Se mer
Was a little skeptical at first after reading reviews, However I've had a really good experience! Upon opening account i deposited £100 and won £800! I requested withdrawal and within 24hrs was asked... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SCAM SITE .
Extremly Bad gameplay constantly spins outs and never lands and wrongfully accuse there players of using bad and offensive language. Even though that never happened. One of the worst scam sites out there .I do not know how they are still in business it is really really horrendous .I will never be playing this scam site again .
Not the best but certainly not scammers!
Firstly, they are not a scam website. I did have some issues in getting the correct welcome offer but that was sorted out to my complete satisfaction via their web chat.
I received the £20 bonus bet. Unfortunately, it lost but when I contacted them to close my account, they credited me with £5! That has never happened on any other gambling website! Thanks again Hotstreak!
So why not 5*? The website is rubbish. It's very slow and often you're just staring at a blank page, wondering if it's ever going to update.
Also, there's no ability to place a bet builder on NFL games. Really??
At the end of the day, I was impressed by the customer service but NOT by the app/website.
If you want to bet with a company who are clearly miles ahead of the competition, head to Bet365. For sports betting, they are still unbeatable.
Wish I had read the bad reviews before…
Wish I had read the bad reviews before I joined. Worst company I have dealt with in 50 years of gambling.
Happy to let me sign up and place a bet…
Happy to let me sign up and place a bet but when I queried why I haven’t received the welcome offer they tell me they’ve now restricted my account until further id is submitted. Shouldn’t the time for this be before they have taken my money? Dodgy company.
Decided to join Hotstreak after the…
Decided to join Hotstreak after the launch of its new Sportsbook. Website was one of those Tommy Cooper “now you see it now you don’t” affairs, to put it politely, violently unstable. Nevertheless I persevered and placed a few bets on football, nothing major, to return £50 odd if they won.
A few days later, I got this email “ Additional documents needed -Your account has been temporarily restricted due to concerns that have been raised about your gambling activity.” Odd that since I had already fully verified my account.
Naturally enough, tired of this nonsense, I decided to withdraw my balance only to discover that my ability to withdraw my funds had been disabled.
Several sessions of Live Chat and customer support have made no difference to the situation and my funds are still trapped, for over two weeks now. It would appear their support team are recruited straight from the streets possessing no insight or knowledge on either the company, its rules or sports betting in general.
Will update when I manage to recover my funds from this joke of a company.
Scam website
Scam website. All live chat links disabled. Deposited £10. Transaxtion shows completed but no balance shown in account. No way to contact them, avoid! Also the website is garbage.
PLEASE DONT BET WITH THIS…
PLEASE DONT BET WITH THIS COMPANY…..opened an account 2/10/25 done a few football bets won nothing fair enough but later on that night placed a inplay football bet it won and this con artist company returned my stake and i never got the winnings went on chat and usall it eill have to get sent to the relevant department theyve even took the settled bet of my placed bets list so it looks like i never had the bet on which is so sneaky..Also placing bets load for aboot a min before theyre actually placed which isnt great if you like a quick inplay bet and the website in general freezes all the time so stay far far away from this sneaky con artist bookmakers !!!!!!
Worst casino and worst customer…
Worst casino and worst customer service. They lie with offers and use offers as bait. They are running a scam and everyone should avoid them at any cost
Worst casino site in UK
Worst casino site in UK. AVOID AT ALL COSTS. Crashes constantly, awful bonuses, pathetic promos and terrible customer service. Do not use!
For all those that have had issues
For all those that have had issues, this would be because of regulations and something YOU have done. I've seen reviews where people have even said you have used someone else's card! You can't do that with any gambling site!! I deposited 20 today, won 50 and a few hours later the withdrawal has come through. The site isn't the best but the service is great. I used the text service and Noah and Axcel were quick, professional and friendly. Withdrawals on the slow side but it's not an issue, if you NEED the money then you shouldn't be gambling. Site could be quicker but there is a wide range of games...will continue to use..
Avoid like the plague - Don't stick to own T&C
Be very careful with this website, they advertise a welcome bonus with very clear T&C, I chose to deposit £20 and it deposited £40 and then the promotion which clearly states you need to deposit and wager £20 changed to £40.
I got in touch with Support - Noah, who was completely useless, it's in black and white in their terms but said because I had deposited £40, I had to wager £40 even though he even pasted their T&C which stated £20!
I will be raising a fraud/scam request with my card holder when this come out of pending.
Shame on me for not checking here first though, looks like others are having issues too.
The worst online casino I've tried
Having tried dozens of online gaming sites, this is without doubt the worst. Lost my money faster than on any other sites. Not a huge amount, but still.
Slots are mostly very basic, and most don't have any interesting mechanics, or mini games you can unlock within them, other than scatters. RTP seems way lower than most other sites I've tried.
The site looks and feels very amateurish overall, pages don't load half the time and I regret spending any money with them.
From all the casinos I've tried this…
From all the casinos I've tried this one is the worst one, very poor payouts, no free spins rewarded, dodgy transactions, must be run by scammers
Vile
Vile. Took £20 deposit from me using my joint account card. Played for a while. Withdrew £150 and later won £300. They wouldn't let me draw any of it. Said it was because of my card. Let me deposit with it though didn't you .I've used this same card for months on other sites and newer had a problem . Scumbags. I hope you get your day . You could at least have the decency to give me my deposit back. Scumbags of the earth
This site is amazing
This site is amazing, withdrawals are paid within 12 to 15 hours. I only play a couple of games but enjoy when I do! When I win I simply go to the withdraw button and my account is paid quickly no hassle with this Site! I love my host! KM Canada 🇨🇦
Don't know why there's so many negative…
Don't know why there's so many negative comments for this place, deposited some money played a few slots won a decent amount and managed to withdraw my funds the same day I just made sure I verified myself and yeah no problems at all
Absolutely terrible
Absolutely terrible. Didn't recieve the "login spins" promotion for 2 weeks. I spoke to an advisor called Nate about it on the live chat. Explained the situation, just asking why. Sent the screenshots etc, of the promotions.
He started off by telling me I hadn't met the terms and conditions... i Explained all I had to do was "log in" so he didn't even get that right.
Then after him being corrected and me waiting on this chat for almost half an hour decides to suddenly inform me my account is restricted for promotions. No problem with my account before this.!
All for asking about a promotion i didn't receive. He tried to make me believe this was already the case but it wasn't, he did it. Anyway the app will be getting deleted.
Stay away from this company is my advice, treating their customers like this is a disgrace.!
So after my last review this site just…
So after my last review this site just got worse,they are up £840,I spent £80 on a game for it to glitch for the second time,how fortunate for them I definitely would not join this site,don’t waste your money should of listened to the reviews they say it all
Pure scam
This site is a prime example of why people believe they are dodgy. The most fixed and conrupt site I have played on. Your games are completely rigged and the ratio of betting compared to winnings is shocking. This must be run by criminals would be my guess. Shocking site, amazed this is still going. Gambling Commission needs to look in to this lot.
Website is very slow and unusable it…
Website is very slow and unusable it took forever to make a deposit due to the button not loading. All of the games are slow and laggy and half of them end crashing. Waste of time avoid
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