The Carwash Company  Omdömen 

887
•
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very disappointing experience. I booked the standard package for £55 at bentall centre but was charged £59.90 without any explanation. To make matters worse, the car wasn’t cleaned properly. Areas lik... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had a really bad experience at Buchanan galleries around 6 years ago and vowed never again. However, two babies and needs must, today I went shopping at Silverburn Glasgow and Abraham cleaned my car... Se mer

Betygsatt 5 av 5 stjärnor

Had our car detailed by Dom in Bristol (cabot circus) station and he did an amazing job on our polo ( it looks like it came out of the VW showroom). Would 100% recommend Dom for your next car clean as... Se mer

Betygsatt 5 av 5 stjärnor

I had a diamond clean on my car in the Eastgate Shopping Centre, Inverness. I was getting my car cleaned as i was planning to sell it, so needed the interior brand new. I was very pleased with the res... Se mer

Företagsinformation

  1. Biltvätt

Skrivet av företaget

We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

887 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(887)

291 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Vinaypal

Vinaypal - is a wonderful guy. He has gone above and beyond. I am so impressed how car my car is I will only attend the car wash in Bromley Glades. 10/10. Very professional and extremely polite.

30 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Meadowhall

Meadowhall, Sheffield. The guys just did a great job and also as there was some money off sold me a more expensive valet than I was intending because it was good value.

29 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give 0 stars I would

If I could give 0 stars I would, I have contacted the company multiple times due to my car being damaged while being cleaned my car has been left with swirl marks all over it, scratches on the door and dirt still on my car and I’ve never had a response I have even sent over pictures of said damage

29 april 2026
Omdöme utan inbjudan
Logotyp för The Carwash Company

Svar från The Carwash Company

Good afternoon Nicole,

Thank you for taking the time to speak with me on the phone today.

Firstly, I would like to sincerely apologise for the delay in responding to you. I understand your frustration and appreciate your patience while we looked into this matter.

As discussed, I have responded to our previous email chain so we can continue to work with you directly regarding the concerns raised and arrange the solution put forward. We remain committed to getting this resolved for you as quickly and smoothly as possible.

Kind regards,
The Car Wash Company Head Office Team

Betygsatt 1 av 5 stjärnor

⚠️ AVOID - £300 in damage after a simple car wash!!!

⚠️ AVOID — £300 in damage after a simple car wash!!!
What was meant to be a thoughtful treat from my parent turned into a £300 nightmare.
I used the car wash at the Harlequin Watford and paid £40 total — £20 for the wash and £20 for the wax. We were then asked to pay in cash as we were told the card machine "never works" — which I would flag as a warning sign in itself.
When I collected the car, the windscreen still had marks all over it, and back home in sunlight I could see the roof had never been properly cleaned — dirt and mud had been waxed directly into the paintwork all over the car.
Worse still, the car is now covered in circular scratches consistent with improper washing technique, and there is visible paint damage to the rear spoiler. I am now facing a £300 bill to have the scratches professionally corrected and the wax removed.
I would strongly urge anyone to avoid this service. What should have been a simple, enjoyable treat has caused serious and costly damage to my vehicle.

25 maj 2026
Omdöme utan inbjudan
Logotyp för The Carwash Company

Svar från The Carwash Company

Good afternoon Imi,

Thank you for taking the time to leave us a review following your visit to our site in The Harlequin, Watford.

We take matters like this very seriously and would like to investigate this fully

If you could reach out to me at James@carwashcompany.org we would love to discuss this further there.

Hope to hear from you soon

Many Thanks
The Car Wash Company Head Office Team

Betygsatt 5 av 5 stjärnor

Reading

Reading. Very good for the price. Cleaned,polished,waxed, hoovered and steamed for £100! Great service. Polite staff.

21 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

thanks to Nini

thanks to Nini , getting my car wash on sunday 17/05. he done a really nice job for a single person,even if he was a bit busy. Much appreciated 👍.sure I'll be back

17 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful experience

Awful experience. I paid nearly £90 for a carwash which was disappointing. I was told it would take 2 hours for my car to be cleaned which I agreed to. When I returned 2 hours later, my car hadn't been touched so I was told 30minutes more (so did I pay for a 2 hour clean or 30minutes?). I returned 30 minutes later to once again see my car hadn't been touched. He says - 10minutes. I refuse to leave and was rudely spoken to. My 2 hour expensive car wash was 10minutes and disappointing. I will not use again.

17 maj 2026
Omdöme utan inbjudan
Logotyp för The Carwash Company

Svar från The Carwash Company

Good morning Jen,

Thank you for getting in touch with us at The Car Wash Company and taking the time to leave us a review following your visit to one of our locations

We are sorry to hear that the experience didn't go as you, or us, would have liked .

We would love the opportunity to put this right for you, if you can reach out to us at James@carwashcompany.org we can discuss further there.

We hope to hear from you soon

Many Thanks
The Car Wash Company Head Office Team

Betygsatt 5 av 5 stjärnor

Absolutely excellent

Absolutely excellent, I had a lot of dog hair in the car and they did an excellent job removing it. Really quality friendly service would definitely use again!

19 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ahmed

Ahmed, did an amazing job today! Extremely pleased!! Very polite and great worker! Really happy!

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As I parked my car

As I parked my car, I quickly was attended to.
I was asked what type of valet I wanted for motor and he explained the prices.
I knew straight away that my car was in good hands and how long it would take.
When I went back for it it was ready! It looked like it did when I bought it a few months ago. It was amazing.
I wish that he had written his name down for me so that I could name thean who made my car look like new, inside and out!!

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!!

Amazing!!

Yuvaj and team have done a brilliant job at cleaning our car!

It looks brand new now.
I highly recommend this car wash - car park A, level 2 Westfield Stratford.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Zero judgement, Five-star results, burnt out mum approved!

As a single mum with 2 young children, we had been ill for weeks and I did not have the energy for taking rubbish out the car never mind giving it a good hoover and clean. I said my car is really bad (I did feel guilty as hell, but you know when you need help, you gotta let people see)
Adrian didnt judge me at all, smiled and said he would have my car clean for when I finished appointments in town. They delivered!! Think it's cleaner than when I first bought it. The car had the full works done in the 2 hours I was away. If you need a hand, cant be bothered or overwhelmed like I was, give these guys a try! Thankyou Adrian and the guys in Inverness, you are a stars!!

11 maj 2026
Omdöme utan inbjudan

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