Very disappointing experience. I booked the standard package for £55 at bentall centre but was charged £59.90 without any explanation. To make matters worse, the car wasn’t cleaned properly. Areas lik... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Very disappointing experience. I booked the standard package for £55 at bentall centre but was charged £59.90 without any explanation. To make matters worse, the car wasn’t cleaned properly. Areas lik... Se mer
Företaget har svarat
I had a really bad experience at Buchanan galleries around 6 years ago and vowed never again. However, two babies and needs must, today I went shopping at Silverburn Glasgow and Abraham cleaned my car... Se mer
Had our car detailed by Dom in Bristol (cabot circus) station and he did an amazing job on our polo ( it looks like it came out of the VW showroom). Would 100% recommend Dom for your next car clean as... Se mer
I had a diamond clean on my car in the Eastgate Shopping Centre, Inverness. I was getting my car cleaned as i was planning to sell it, so needed the interior brand new. I was very pleased with the res... Se mer
We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.
Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The guys at the Silverburn Glasgow site made a first class job of my car inside and out, what a difference.
Highly recommend.
Sajmir best customer service he is very friendly and help definetly i go back high recomended
I used the car wash in the Red Car Park at Meadowhall and the service was fantastic. My car looked like brand new - immaculately clean and the guy who did it was lovely, really polite, friendly and great at his job - thank you, I’ll be back again. Highly recommend!
I visited the Braehead branch on Sunday and paid for the Deluxe Car Wash. Unfortunately, the overall result was disappointing. The cleaning itself was mediocre – for example, the inside of the windscreen was left smeared.
My main concern, however, was that a member of staff connected their own phone to my car’s Bluetooth system in my absence and without my permission. Whatever they did caused my infotainment system to lock up.
I’m sure this was probably done for the convenience of the staff member to play music, but that isn’t the point. A customer’s vehicle is private property, and there is no justification for pairing a personal device without consent. As a customer, I have no way of knowing what access was gained or what personal information may have been available through that connection. That uncertainty alone makes this completely unacceptable.
Before posting this review, I emailed the company to give them the opportunity to investigate and respond. Unfortunately, I received no acknowledgement or reply, which is why I’ve decided to leave this review instead.
I hope management takes this seriously, as it raises concerns about staff training, customer service, respect for customers’ property, and data privacy.

Svar från The Carwash Company
I have used the Belfry Redhill car wash before without any trouble but this time I was told my car had grown and was now a LARGE car and therefore cost £6 more than previously. I was told cash only despite there being a card payment option available. When I asked for a receipt they didnt know how to generate one and tried ringing their Manager for assistance but rudely declined to answer their call.

Svar från The Carwash Company
Great job by sajmir and the team at reading booked online the car looks good as new I will definitely use them again.
Ivan at the Palace car park did a 10/10 job. I’ve got one of those matt black coloured cars so no wax etc. The car now looks like new. Great service, great price. Also the location is perfect as car park was rammed today so a win win. I’ll be back.
Super friendly. Efficient and I was pleased with the car wash.
This was at the palace car wash in harlequin.
Watford palace car done a fantastic job of cleaning my no dirt left on it and a near perfect finish
⭐⭐⭐⭐⭐
Excellent car wash service!
I had my car cleaned at the Car Wash in the Red Car Park at Meadowhall, and I’m very happy with the result. Gabbier did an excellent job — he was friendly, professional, and paid great attention to detail. My car looked spotless and like new when he finished.
Thank you, Gabbier for the great service! I would definitely recommend him and will be coming back again. 🚗✨
Had a great experience at the Reading branch. Sajmir took great care of us, and the car looks great. He was really understanding about all of the oddities of the car, and the result was top-notch and done in record time. Highly recommended.
I had a very good experience at the car wash company plymouth drake circus.
I had very good experience at Plymouth site drake circus Sabjan done amazing job I will recommend to anyone you should try them
First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again.
The guys were very professional, friendly and clearly took their time to do the job properly. Everything was cleaned to a really high standard and the attention to detail was excellent.
Extremely satisfied with the result and definitely worth the money. I’ll be coming back again and would happily recommend them to anyone looking for a proper, professional car clean. 5 stars from me! ⭐⭐⭐⭐⭐
I recently visited the Car Wash in Bristol Cabot circus earlier last week Saturday for their platinum wash, on my Dacia but unfortunately, my experience was far from satisfactory. I was very disappointed with the quality of the exterior clean there was still visible dust left on the mirrors
The interior fared even worse. The cup holder was clearly missed and hadn't been cleaned at all, making it obvious it was overlooked. Furthermore, my car sustained damage to the interior during the wash
To add to the frustration, the owner initially tried to charge me more, claiming it wasn't the "right wash" for the job, only to eventually concede and provide the platinum service
Given the poor exterior finish, the missed interior details, the damage to my car, and the initial upselling attempt, I cannot recommend Car Wash Bristol. I will be back for a chat regarding the damage. Save your money and look elsewhere. THE PHOTOS WILL COME OUT TOO!!!

Svar från The Carwash Company
Paid online £39 arrived and the guy was adamant I was paying an extra £50 to get outside waxed as the inside of my car was clean( it was dirty) all he wanted was to clean the outside which was obviously a bigger charge. Told him I don’t need a wax and he then said £10 extra for me to give you a good clean. Came back and car was barely touched inside is still dirty, windows are filthy. Absolute rip offs if you don’t spend extra then they don’t clean your car properly

Svar från The Carwash Company
Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car used mostly for dog walking and taking stuff to the dump into a sparkling nearly new condition.
This was the first time I have used The Carwash Company and I booked for 09.30 on a Bank Holiday, so I was the only customer as far as I could see!
I left the car with them for an hour and when I came back it had been really well cleaned, inside and out, and I will definitely use them again.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.