The DPD driver apparently couldn’t find our address (though Amazon drivers have no difficulty). I have joined the DPD app with directions and photos (as they request) but today I learn my parcel is... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely quality biscuits in a very attractive tin. Delivery was quick and arrived safely as it was well packaged. Bought as a gift and know it'll be greatly appreciated by someone who's a bit of a bisc... Se mer
Really nice products that arrived on time in well packed boxes that can be recycled. The tins containing the biscuits, tea etc were free of damage, these being wrapped in material that is ready for... Se mer
Företaget har svarat
Easy to use website, good choice of quality items and secure checkout. Kept informed of progress of order and delivered on time.
Företaget har svarat
Företagsinformation
- Export av mat och dryck
- också i
- Leverantör av företagsgåvor
- Leverantör av livsmedelsprodukter
- Livsmedelsproducent
- Livsmedelstillverkare
Skrivet av företaget
Cartwright & Butler is a family-owned, luxury food and beverage brand based in Yorkshire, England that's known for creating outstanding teatime luxuries. We champion British traditions and bring a spirit of luxury and occasion to today's teatime treats. We seek out the best bakers and finest confectioners to make our products to unique and exacting recipes and create luxury teatime treats. At the heart of the Cartwright & Butler brand is a tradition of family bakers that spans five generations. Gordon Arnett bought his first bakery in Hull in 1940. After the war, he invested in a charming, double-fronted shop in Beverley which he ceremoniously named 'The Cake Shop'. The business grew and the family went on to run a series of successful bakeries, finally selling the last of their production facilities to Finsbury Foods in 2008. That's when a new passion for teatime treats was born. Spotting an opportunity to bring something different to the market, the Arnett family acquired the Cartwright & Butler brand and a new era was born. Today, Cartwright & Butler sells in over 40 countries worldwide. From the shelves of premium retailers, to food halls, farm shops, and leisure destinations across the country and in duty-free shops from London to Seoul, Cartwright & Butler's range of teatime treats delights millions of customers every year.
Kontaktuppgifter
UNICORN HOUSE, BROAD LANE, HU15 2TS, GILBERDYKE BROUGH, EAST RIDING OF YORKSHIRE, Storbritannien
- 01482 213446
- care@cartwrightandbutler.co.uk
- cartwrightandbutler.co.uk
4,0
Bra
225 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 58 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
Really nice products that arrived on time in well packed boxes that can be recycled.
The tins containing the biscuits, tea etc were free of damage, these being wrapped in material that is ready for recycling.
1 september 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review, we hope you enjoy the tea and biscuits!
Best wishes, C&B.
Delicious and beautiful products
The products are what we were looking for presentationally, and they are of course delicious.
29 augusti 2026
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, we are so pleased to hear this!
Best wishes, C&B.
Ease of ordering and of course sampling…
Ease of ordering and of course sampling the chutney
1 september 2026
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, this is lovely to hear!
Best wishes, C&B.
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review, this is lovely to hear!
Best wishes, C&B.
The Lemon shortbread biscuits are…
The Lemon shortbread biscuits are delicious. The delivery needs to be next day for the price of delivery.
29 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review, we are so pleased to hear you find our biscuits delicious!
Best wishes, C&B.
Delivery Service & Product Quality are Both ..
Delivery service by DPD is top class. Its real time tracking really works. Double layer carton packing by C&B works well. Product quality is fantastic, at a price though.
27 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review, this is lovely to hear!
Best wishes, C&B.
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review, we hope you enjoy the treats!
Best wishes, C&B.
Hamper arrived empty!
The box arrived empty the client said. We won't be using you again. Another delivery arrived a day later correct but the embarrement had been done. Please refund me
22 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review. We do apologise for your experience.
If you would like to contact our customer service team at care@cartwrightandbutler.co.uk, we would be happy to look into this further.
Best wishes, C&B.
Great products and service
The order was delivered on time, packed well, so no breakages. I ordered salted caramel biscuits and stem ginger biscuits. Both are delicious and I definitely recommend them.
17 augusti 2026
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, this is lovely to hear!
Best wishes, C&B.
The whole experience with this company…
The whole experience with this company was very positive and therefore I shall be using them again in the not so distant future. The quality and the delivery were outstanding. It was bought for my mother's 80th birthday which was a very special occasion. Well done and thank you.
11 augusti 2026
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, this is so lovely to hear!
Best wishes, C&B.
Honeycomb
Ive tried on numerous days & weeks to purchase your honeycomb from my first purchase at Ludlow farm shop , but to no luck so i thought go direct , easy to set up & great delivery i will deffo use you in future love the product thank you
12 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review, we hope you enjoy the honeycomb!
Best wishes, C&B.
Great gift for my elderly mum in law
Great gift for my elderly mum in law. She loves shortbread and these are her favourite.
6 augusti 2026
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, this is lovely to hear!
Best wishes, C&B.
Lovely tea and biscuits
Items delivered fast and very well packaged. Products are beautifully presented and were a big hit for partner whom loves quality tea, biscuits and fudge.
8 augusti 2026
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, this is lovely to hear!
Best wishes, C&B.
Tea time dookers are the best.
These boxes of tea time dookers are brilliant. Just don't dook to long or your tasty biscuit will plop into your tea or coffee. These biscuits are always a welcome surprise to send to anyone family and friends. My next order is always only a few months away. A friend loves getting her biscuits in the coloured tins to next her kitchen decor. Go on treat yourself then your friends and family.
13 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review! This is so lovely to hear!
Best wishes, C&B.
Hampers are the way to success here.
So, I'm reviewing both the £25 coffee hamper and £11 solo tin of sugar coated shortbread rounds.
The Hamper itself came very well presented and I thought it was good value for money on the whole, my mum really liked it.
The shortbread I ordered as a treat for me however, for £11 with the size they are and getting only nine in a pack, it really made me think "where's the rest?" Sure they tasted nice, and were clearly of decent quality, but it doesn't justify that price, not for me at least.
Overall, great hamper, stick to buying the larger gift items 👍
4 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you for your review.
We appreciate you taking the time to share your comments, as customer feedback is always valuable to us.
Best wishes,
C&B.
The parcel arrived on time and intact
The parcel arrived on time and intact. From past experience, I know the contents will be excellent.
9 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you very much for your review! We hope you enjoy!
Best wishes, C&B.
good product delivered on time
31 juli 2026
Svar från Cartwright & Butler
Good morning,
Thank you so much for your review! We hope you enjoy!
Best wishes, C&B.
I didn’t receive a confirmation email…
I didn’t receive a confirmation email for the order or tracking information. You couldn’t never get on the account page to see the orders. Overall just was not impressed.
4 augusti 2026
Svar från Cartwright & Butler
Good morning,
Thank you so much for your review, we do apologise for your experience.
If you would like to contact our customer service team at care@cartwrightandbutler.co.uk, we would be happy to look into this further.
Best wishes, C&B.
Svar från Cartwright & Butler
Good morning,
Thank you so much for your review!
Best wishes, C&B.
Svar från Cartwright & Butler
Good afternoon,
Thank you very much for your review, we are so pleased to hear this!
Best wishes, C&B.
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