Very pleased with our new car, I was very impressed from the moment I first called Carsa. The car was exactly as described and very well prepared for sale. Upon turning up at the showroom We were... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a good experience at the Southampton branch today. Process was very slick but assume the was due to self funding and having no previous finance(other customers were waiting much much longer) no fa... Se mer
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The car was really well presented , very clean inside and out Austin deal with us very well but your appointment system is chaotic - we had a 12.30pm slit but waited around 35/40 minutes to be see... Se mer
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I traded in a car i bought from Carsa a year ago, and the process couldnt have been smoother. The chap who was serving me was attentive, knowledgeable, patient and not pushy. The car was ready to be t... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Skrivet av företaget
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktuppgifter
Bridge Road 258, SO31 7FL, Swanwick, England, Storbritannien
- 02046402213
Summer price drops
4,2
Bra
68 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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I had a very positive experience with Carsa. The service was professional, friendly, and straightforward from start to finish. The whole process was smooth, and I felt well looked after throughout.
A special mention to George P, who was extremely helpful, knowledgeable, and approachable. He took the time to answer all my questions, explained everything clearly, and made the car-buying process easy and stress-free. I really appreciated his professionalism and customer-focused approach.
Overall, I’m very happy with the service and experience at Carsa and would definitely recommend them to anyone looking to purchase a car. Thank you to George and the team for the excellent service!
27 augusti 2026
Svar från Carsa - Southampton
Dear Abdilah,
Thank you for sharing your wonderful experience. We are so pleased to hear that the process was smooth and that our team member was extremely helpful, knowledgeable, and approachable. It's great to know you felt well looked after and that your questions were answered clearly. We truly appreciate your recommendation.
Best Regards,
The Carsa Team
Great car and great service
Great car and great service. Owyn from the Swanwick branch was excellent!
26 augusti 2026
Svar från Carsa - Southampton
Dear Josh,
Thank you for taking the time to share your experience. We're delighted to hear that you had a great car and great service, and that our team member at the Swanwick branch was excellent. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
George Parker
George Parker , helped me pick the right car for me. Very helpful got me a brilliant deal very happy
26 augusti 2026
Svar från Carsa - Southampton
Dear Mr. Murphy,
Thank you for taking the time to share your experience. We're delighted to hear that our team member helped you pick the right car and got you a brilliant deal. We're so happy you're very happy.
Best Regards,
The Carsa Team
Very friendly staff despite being busy
Very friendly staff despite being busy, most helpful and cheerful.
25 augusti 2026
Svar från Carsa - Southampton
Dear Rodney,
We're delighted to hear that our staff was friendly, helpful, and cheerful, even during busy times. We appreciate your kind feedback!
Best Regards,
The Carsa Team
Knowledgeable about electric vehicles
I had a fantastic experience buying a car here thanks to Chris. He was incredibly polite, helpful, and welcoming from the moment I arrived. He is knowledgeable about electric vehicles and answered all of my questions clearly.
24 augusti 2026
Svar från Carsa - Southampton
Dear Hayley,
Thank you for taking the time to share your experience. We're delighted to hear that your car buying experience was fantastic and that our team member was incredibly polite, helpful, and welcoming. It's great to know that their knowledge of electric vehicles was helpful in answering all your questions clearly.
Best Regards,
The Carsa Team
Svar från Carsa - Southampton
Dear Kelvin,
We're delighted to hear you received excellent service and appreciate your high recommendation. Thank you for sharing your positive feedback!
Best Regards,
The Carsa Team
Svar från Carsa - Southampton
Dear Binisha,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear you received good service and appreciate you choosing Carsa.
We hope you enjoy your new car!
Best Regards,
The Carsa Team
Buying a Mini Countryman
Very helpful salesman (Chris). Nothing was too much trouble. He took care to listen carefully and respond to our questions. I would recommend this company.
22 augusti 2026
Svar från Carsa - Southampton
Dear G Gardiner,
Thank you for taking the time to share your experience. We're delighted to hear that our salesman was helpful and attentive to your questions, and that you would recommend our company. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
The salesman (Austen) was very helpful…
The salesman (Austen) was very helpful and professional. Despite it being extremely busy, Austen did his utmost to look after us.
21 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Southampton
Dear Customer,
Thank you for taking the time to share your experience. We're delighted to hear that our salesperson was very helpful and professional, and that they took great care of you even during a busy time. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Svar från Carsa - Southampton
Dear Callum,
Thank you for your fantastic 5-star review! We’re delighted to hear you received great service from the Carsa team.
Thank you for choosing Carsa and for taking the time to share your positive experience. We really appreciate it.
Best Regards,
The Carsa Team
Sales team were good and attentive-not…
Sales team were good and attentive-not pushy at all Annoyingly for me, I opted to add warranty on the day which affected the finance amount and it prolonged the transaction, so had to go back to the garage the next day to complete the sale/purchase.
Other than that, all good
16 augusti 2026
Svar från Carsa - Southampton
Dear Justin,
Thank you for your feedback. We're pleased to hear our sales team was attentive and not pushy. We sincerely apologize for the inconvenience caused by the delay in completing your transaction due to the added warranty. We appreciate your understanding and are glad that, overall, you had a good experience.
Best Regards,
The Carsa Team
We recently bought our BMW 330e Hybrid…
We recently bought our BMW 330e Hybrid X Sport Touring from CARSA, and I genuinely couldn’t be happier with both the car and the whole buying experience.
From the moment we arrived, the service was excellent. Chris looked after us throughout and was friendly, knowledgeable and professional without ever making us feel pressured. He took the time to talk us through everything we needed to know, answered all our questions and made the whole process straightforward and enjoyable.
I’ve now had a little time to get to know the BMW and I absolutely love it. It’s my first plug-in hybrid, so there has been plenty to learn, but I’m genuinely delighted with our choice.
Buying a car is a significant purchase, and good service makes a huge difference. Chris and the team at CARSA made the whole experience feel easy from beginning to end.
I wouldn’t hesitate to recommend CARSA to anyone looking for their next car, and I would certainly be very happy to buy from them again in the future.
Thanks again to Chris and the team. Five stars from us.
16 augusti 2026
Svar från Carsa - Southampton
Dear David,
We are absolutely thrilled to hear how happy you are with your new car and the entire buying experience. It's wonderful to know that our team provided excellent service, making the process straightforward and enjoyable for you. We appreciate you highlighting the positive impact of good service on such a significant purchase. Thank you for your kind words and recommendation!
Best Regards,
The Carsa Team
Great service and great cars!
I traded in a car i bought from Carsa a year ago, and the process couldnt have been smoother. The chap who was serving me was attentive, knowledgeable, patient and not pushy. The car was ready to be test driven, and the chap couldn't do enough to make sure my buying experience was positive. The part exchange quotation was upheld with detailed and fair inspection process. The transaction was smooth also. Thank you so much!
17 augusti 2026
Svar från Carsa - Southampton
Dear Sara,
We are delighted to hear that your trade-in process was so smooth and positive. It's wonderful to know our team was attentive and helpful, ensuring a great buying experience. Thank you for your kind words!
Best Regards,
The Carsa Team
Typical used car sales!
This lot live up to the used car sales reputation, say one thing, deliver another. we made a mistake buying from them for sure.
25 juli 2026
Svar från Carsa - Southampton
Dear Brett & Sally,
Thank you for choosing Carsa and for taking the time to share your feedback. We’re sorry to hear that your experience has left you feeling disappointed and that you feel the service you received did not match what you were expecting.
We will look into the concerns you have raised internally to understand what happened and where we can improve.
Thank you again for being Carsa customers and for bringing this to our attention. We’re sorry that your experience has not been a positive one.
Best Regards,
The Carsa Team
Bought a car today from Austen
Bought a car today from Austen. He was lovely, very efficient , very polite and extremely knowledgeable. A lovely young man. We wish you well with your career. You are a credit to the company Thank you Ford Puma
14 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Southampton
Dear HFoz,
We're delighted to hear about your positive experience purchasing your Ford Puma. It's wonderful to know that our team member was efficient, polite, and knowledgeable, making your visit so pleasant. We truly appreciate your kind words.
Best Regards,
The Carsa Team
Excellent experience!
I came into Carsa knowing what I wanted, just needed to check the car itself. The man who greeted me was so helpful. He was called Josh Hotson. From the moment he greeted me, everything was extremely smooth; he had me up and running for a test drive quickly and once I was happy with the car, he helped me complete the purchase quickly. He was able to answer my long list of questions well and when he didn’t know an answer, he would find out; which I appreciated. It was very busy and he was dealing with other customers but I appreciated the communication so I knew what was happening and when. He went above and beyond to help me get my dream car. Thank you!
3 augusti 2026
Svar från Carsa - Southampton
Dear Charlotte,
Thank you for sharing your wonderful experience. We are delighted to hear that our team member provided such exceptional service, making your test drive and purchase smooth and efficient. It's fantastic to know that their communication and dedication helped you find your dream car.
Best Regards,
The Carsa Team
Excellent service at Carsa branch in Southampton
When I wanted to buy my Lexus from Southampton, I was assisted by Dominic . His service was very professional and kind. I felt safe , well informed and most importantly listened to. Carsa in Southampton must be very proud to have a dedicated team member like him. Thank you for your time and assistance. Highly recommended 👌
9 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Southampton
Dear Maggie,
Thank you for taking the time to share your experience. We're delighted to hear that you felt safe, well-informed, and listened to during your car purchase. We appreciate your high recommendation.
Best Regards,
The Carsa Team
Down the middle
A few good points
1. Good range of cars available
2. Guy who I was dealing with was personable and helpful
3. Let you test drive on your own and take your time
A few not so good points
1. Car was about £300 overpriced given its condition. Gash in front bumper and kerbed alloys.
2. Bit too pushy with the extended warranty for my liking.
3. Clean was poor. I saw them doing rush job on it when I turned up.
4. Was looking at a hybrid but it had no charge so I basically could only test drive it in petrol mode.
5. No battery health docs. Should be standard with any electric or hybrid car
22 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Southampton
Dear James,
Thank you for your feedback. We're glad to hear you appreciated the car selection, the helpfulness of our staff, and the relaxed test drive experience. However, we sincerely apologise for the issues you encountered with the car's condition, the cleanliness, the extended warranty, and the hybrid's uncharged battery. This certainly falls short of the high standards we aim to provide, and we will address these points with our team to improve our service.
Best Regards,
The Carsa Team
A Great Experience
Courtney was incredibly helpful and answered all our questions more than satisfactorily. She was very friendly and knowledgeable. Would highly recommend.
10 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Southampton
Dear Lisa,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was incredibly helpful and provided satisfactory answers to all your questions. It's wonderful to know they were friendly and knowledgeable. We truly appreciate your high recommendation.
Best Regards,
The Carsa Team
Courtney was very friendly and…
Courtney was very friendly and professional, made the purchase of our new car and the sale of our old car easy and transparent.
9 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Southampton
Dear D Jackson ,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was friendly and professional, making both your new car purchase and the sale of your old car easy and transparent. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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