Carpets Online Omdömen 

Had my carpet delivered this morning. Amazing quality and quick delivery. Products definitely worth the money. I will be back in the very near future for my next project thank you. HIGHLY RECOMMENDED

I ordered a small piece of carpeting on Monday afternoon. I had spoken to Paul on the phone earlier in connection to my order and he was very helpful.
I received an email on Tuesday to say it had been despatched with DX Couriers for delivery on Wednesday between 08.00 and 18.00 hours, which was very fast.
It was delivered this morning just after 9.00 a.m. , however the courier did not use my door knocker to alert me they were at my front door.

I found the carpet by my front door about 10.00 am and had to drag indoors just as it started to rain ( I am quite elderly)

Why do the couriers damage the reputation of businesses by poor services

Our experience with Carpet Online has been good. The customer service was 10/10, helping us with measurements, sending samples, and guiding us in choosing the right carpet. Although there was a slight delivery delay, it was handled promptly and professionally. We are extremely happy with our carpet, it feels wonderfully luxurious. I would highly recommend this company and use them again.

Service from start to finish was first class, quality products, so much choice. Lots of advice to help with our decisions.
Fitters were professional always on time and tidy.

I had an excellent experience purchasing carpet and underlay for the first time online with carpets-online.co.uk. Paul was extremely helpful and patient with all my requests and going above and beyond to make sure my experience went flawless.
The carpets and underlay were top quality and I saved at least 33% had I gone to another supplier and fitter.
5 Stars all around.

I will be back for kitchen flooring in the new year.

JL
Aberdeen, Scotland

Really happy with the carpet and price. Looks great and friends have commented on the softness. We’re planning bedrooms next and will be using them again.

Great company to deal with, very happy with our carpet and they offered good advice on underlay as well. Got the carpet the same week. Would use again.

Paul was great and goes out of his way to help and assist

On the 2nd day of order confirm, we received email and calls about cutting to room size and picture of item color, in a few days we received the item and lowest price but good quality! I can not believe such a excellent service and good item for fair price. Surely will buy again for next BTL property and recommend to all my friends.

Lovely carpet and quick delivery
Great communication
Very Happy

Really happy with the carpets fast delivery will definitely be using this company again

It was so very easy to order and when I made mistake on my order they immediately rang me back to talk it through with me and were very helpful from start to finish.I would definitely recommend there service and there selection of flooring.A very professional service and I will be using them in future. Mrs J Mitchell

Professional. Speaking to a real person - Paul has been incredibly helpful and flexible. Really good deals.

I have used carpets online 3 times now and they have great customer service and really look after customers. They go above and beyond. I made an error in my order and they supported me to amend this order. I recommend them as they will actually answer the phone. I am always sceptical about online services as I like to try before I buy but carpets online are legit. Thanks again guys! Great quality padded flooring easy to lay as I did it myself and I'm unqualified!! Won't be disappointed!

Bought from them for the second time and same excellent service. We were after a cheap but decent quality carpet this time and they sent us a link to some sale offers. We went for the Velo and Ashton. Highly recommended.

Ordered carpets for the whole house and from the get go they have been superb with communication back and forth. Good quality carpets too… i Willis highly recommend

Thy are a brilliant company the guys have been in contact with me constantly thy are very understanding I would highly recommend.

Quite simply, I made an error and these guys were aware ofnit and offered their assistance. Genuinely a company that care for their customers and their reputation. I hope it's continues and grows.

A bit of advice I wrote on their social media for other potential customers.....

DONT JUST LOOK FOR A PRODUCT, LOOK FOR A SERVICE.

Not only did this company quickly and professionally sort out an error on my behalf they also did a fantastic and unforgettable act of kindness. Carpet is fantastic quality and also undeniably the best prices I have came across. Thank you so much, I shall definitely recommend and be ordering in the very near future. Thanks again for fantastic customer service.

Just received the loveliest, best quality carpet. Super simple, quick delivery and even better prices! Will never get carpets elsewhere now.