Had initial issues with the courier however the Carpet Underlay Shop were excellent at resolving this with little disruption. Thank you to Sharon and Jemma who communicated throughout in a very frie... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... Se mer
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... Se mer
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... Se mer
4,5
Utmärkt
912 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Underlay quality
I bought 2 rolls of 8 mm underlay. The first was perfect, the foam to the end quarter of the second was so thin that is was not usable. Otherwise good product.
5 september 2018
Omdöme utan inbjudan
Underlay was fine but paid extra as I…
Underlay was fine but paid extra as I wanted fast delivery £15 for 1 roll and still was a week to be delivered
31 augusti 2018
Omdöme utan inbjudan
Svar från Carpet Underlay Shop
Hi Barry,
I've just seen your Trust Pilot review and am sorry to hear it took so long to get to you. I see that you are way up North in Banff so I think I know what I will be told by the courier but I will look into it on Monday and come back to you with my findings.
Once again, sorry for the delay.
George, CUS Support.
Great service with quick delivery
27 augusti 2018
Omdöme utan inbjudan
Easy to order
Easy to order. Delivered promptly and when it should. Good product .. it was a damaged roll at a cheaper price but the damage didn't cause any problems. Would have preferred a cheaper delivery cost.
24 augusti 2018
Omdöme utan inbjudan
Fantastic service
24 augusti 2018
Omdöme utan inbjudan
Excellent quality underlay and service
Excellent quality underlay and service. Easy to use and order online. Delivery was on time. No negative comments to make.
23 augusti 2018
Omdöme utan inbjudan
Model of efficiency
Website easy to navigate, price competitive, and item delivered promptly. What more could you want?
22 augusti 2018
Omdöme utan inbjudan
Great product
Great product, competitively priced compared to an inferior product being offered by the store where I got my laminate; and delivered promptly.
I'm happy
22 augusti 2018
Omdöme utan inbjudan
Excellent service and good quality…
Excellent service and good quality underlay at a great price.
Good communications.
21 augusti 2018
Omdöme utan inbjudan
Excellent and rapid service combined…
Excellent and rapid service combined with competitive pricing.
17 augusti 2018
Omdöme utan inbjudan
Fantastic underlay and fast delivery
14 augusti 2018
Omdöme utan inbjudan
Ordered quick and easily and received…
Ordered quick and easily and received emails/txt when the underlay was to be delivered. Very pleased with the quick service, will use again for other projects.
13 augusti 2018
Omdöme utan inbjudan
Amended review
Sorry - I posted a very negative review meant for another site on this as Google SEO directed me to this as the review page, and due to my rage I never noticed. Anyway all my issues were with underlay-direct/Airluxe so I'd advise trying these guys instead to avoid my experience !.
@Carpet Underlay - thanks for flagging.
10 augusti 2018
Omdöme utan inbjudan
Svar från Carpet Underlay Shop
Hi Damien, I have read your review and am horrified to hear your comments. I have investigated at my end have there is no one here who has any recollection of letting you down. PLEASE can you have a look again, we have only had one Damien who ordered on 2nd July, nothing since then.
I have been in the office all day and have not heard any phone calls that would suggest we have have let you down.
We are Carpet Underlay Shop, have one of our competitors let you down???
Kind Regards
George
Great company
9 augusti 2018
Omdöme utan inbjudan
I am happy with the product...it does the job nicely.
I am happy with the product. I have an antique French 12ft x 9ft thin tapestry like carpet which was sliding around on my polished block floor. The 'Anti-Kreep Rug Underlay' has solved the problem nicely as well as giving a nice cushion effect to walk on. Hopefully, It will make life easier when I use the vacumm cleaner!
9 augusti 2018
Omdöme utan inbjudan
Good communication for delivery times…
Good communication for delivery times etc. You do pay a lot for delivery so that would be exactly what I would expect. Shame they don’t have a cheaper option for delivery for the ones in no immediate rush? Happy with product. Exactly what I wanted and cheaper than same product, different brand . Didn’t get great advice when calling up for questions regarding where I was putting it but fitter reassured me that it was a good one for putting on the stairs
8 augusti 2018
Omdöme utan inbjudan
Underlay has cut outs
Price was good however the underlay I got seemed very old stock. When I opened it up they had numerous cut outs which was taped back in. It didnt seem that great condition.
6 augusti 2018
Omdöme utan inbjudan
Svar från Carpet Underlay Shop
Hi Mo, sorry for not replying. Was this the Timbertech 2 underlay? These are usually very heavy rolls and we make every attempt to see that they leave the warehouse in good condition. However, due to their weight, some delivery problems may occur.
I am really sorry that the product was not perfect, please get in touch if you feel we can do anything to rectify the issue.
Regards
George
Cloud nine underlay is the only way!!!
Cloud nine underlay is the only way! Excellent Quality, carpet layers love it & best price from here too ❤️
2 augusti 2018
Omdöme utan inbjudan
Quick and easy transaction at a very…
Quick and easy transaction at a very good price
2 augusti 2018
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.