Had initial issues with the courier however the Carpet Underlay Shop were excellent at resolving this with little disruption. Thank you to Sharon and Jemma who communicated throughout in a very frie... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... Se mer
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... Se mer
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... Se mer
4,5
Utmärkt
912 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recommend this company.
Superb fast service, great quality item and extremely good value.
Thank you.
23 oktober 2018
Omdöme utan inbjudan
Great product and good service
23 oktober 2018
Omdöme utan inbjudan
problem with delivery but as soon as…
problem with delivery but as soon as highlighted dealt with professionally and very quickly - great service
23 oktober 2018
Omdöme utan inbjudan
Sent 1 out of 4 items! Costed me £200+ to get the issue sorted with carpet fitters on the day of fitting!
Ordered 4 items. 1 Delivered!
Said they would refund me the amount. 1 week later and nothing received!
Was told by the owner they don't have the password to their Paypal account as they've just bought the company....
Sound strange? Order from your local high street shop...
19 oktober 2018
Omdöme utan inbjudan
great service
great service-the underlay I ordered was out of stock, but the company phoned and offered me a better quality one for same price, fast delivery
18 oktober 2018
Omdöme utan inbjudan
Rubbish Service
Delivery was agreed for 15th, but was made 6 days earlier (we were away), shippers left 45m2 of underlay on drive in rain for 6 days. Seller agreed to replace but would not take the soaking wet underlay away, leaving me to have to arrange. Saw the Tuffnells driver when he delivered the replacement and he was same driver - when asked why he left original delivery 6 days early on driveway in rain he was rude, abusive & aggressive. Seller could not explain why they allowed 6 day early delivery to be made. I would not use again & will avoid Tuffnells in future if they are the shipper/
16 oktober 2018
Omdöme utan inbjudan
Excellent price
Excellent price, choice and communication with speedy delivery to boot, what more do you want realistically.
16 oktober 2018
Omdöme utan inbjudan
Fantastic service
Was a little worried i wouldn't get the underlay in time for what i needed. I emailed later that night around 8pm thinking they would get it first thing in the morning. Surprisingly i got a reply an hour later telling me they would contact the courier first thing in the morning to find out where my order was and give me a delivery time. I need not have worried at all the delivery came 8:30 am the next day. I ordered around 10pm Sunday and it came 8:30 Tuesday morning. Fantastic service and will definitely use again.
16 oktober 2018
Omdöme utan inbjudan
Excellent
Very happy with quality of product, price and fast delivery. Excellent.
15 oktober 2018
Omdöme utan inbjudan
Quick and easy
13 oktober 2018
Omdöme utan inbjudan
Excellent service
Excellent service - very happy with our purchase
11 oktober 2018
Omdöme utan inbjudan
Quality Underlay - much cheaper than carpet shop
Came very promptly.
10 oktober 2018
Omdöme utan inbjudan
Outstanding service
Very speedy delivery and extremely pleased with product.
9 oktober 2018
Omdöme utan inbjudan
Great sdrvice
9 oktober 2018
Omdöme utan inbjudan
Arrived promptly
Arrived promptly, good price, haven’t used it yet, would go to them for next lot. Janette
9 oktober 2018
Omdöme utan inbjudan
Perfect product
Perfect product, it arrived promptly and all in one piece!
8 oktober 2018
Omdöme utan inbjudan
The order process was smooth
The order process was smooth, the delivery was very prompt and the underlay and accessories were very well wrapped for transit. And their prices are very, very good. I was impressed. Will use them again.
5 oktober 2018
Omdöme utan inbjudan
Poor customer service
Paid for speedy delivery, as needed it quickly. phoned on the Monday to check it had been despatched to be told that no it hadn't, asked as to why and was told quite flippantly that they had to change delivery because of the amount we had ordered, I then asked when were they planning telling me and she said Tuesday!!! This would have been the day we were expecting delivery. I pointed out I paid for a next day delivery charge and she would in fact be phoning me on the day it was due to be delivered. She wasn't bothered, her attitude stunk, I asked for a refund, at no point did she apologise or even understand why I was a little upset.
4 oktober 2018
Omdöme utan inbjudan
Superb choice of environmentally…
Superb choice of environmentally friendly products. Very reasonable prices. Great service. Thank you!
3 oktober 2018
Omdöme utan inbjudan
Excellent service and great products…
Excellent service and great products and delivery. Thank you
3 oktober 2018
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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