Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I think it’s safe to say that trips with Carpé are some of the best things that have ever happened to me!! I’ve found lifelong friends and made some absolutely incredible memories on the three trips I... Se mer

Betygsatt 5 av 5 stjärnor

Recent trip to Morocco 2026 was incredible. Honestly I can't begin to say what a huge change in made in my life. Trip of a absolute life time. There was a long of thing set to challenge Ricky and he o... Se mer

Betygsatt 5 av 5 stjärnor

Honestly most amazing people glad I experienced this journey with you all. Didn't know anyone and was made to feel so welcome Ricky is a legend Didn't disappoint. From start to finish it wa... Se mer

Betygsatt 5 av 5 stjärnor

Professional, honest, helpful and knowledgeable about all things to do with rocks and crystals. Fair prices and a massive range with something for everyone. Ricky organised a group trip to Morocco to... Se mer

Företagsinformation

  1. Butik med metafysiska artiklar

Skrivet av företaget

Premium, hand selected, ethically sourced crystals from around the world. Weekly live sales on instagram, follow us to find out more .


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

146 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent quality

Fast delivery, very well packaged, gorgeous quality amethyst crystal, and lovely quality info card. Really appreciate that they are ethical retailers too - the original is clearly indicated. Will definitely buy from here again.

30 december 2025
Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company , very helpful,delivered on time and packaged well . Exceptional crystals sourced from all over the world . Very happy

4 december 2025
Betygsatt 5 av 5 stjärnor

They contacted me when an item was not…

They contacted me when an item was not available and gave me choices to replace or refund. Very professional. Can’t wait for my order to arrive. This is my second order with the company. I absolutely loved the first order. Merry Christmas!

4 december 2025
Betygsatt 5 av 5 stjärnor

Love buying from here

Love buying from here. Packages arrive quickly, the quality of items sold is much higher yet more fairly priced (in my opinion). Great company with great ethics and all interactions feel like a genuine human experience as supposed to pushy sales people.

10 november 2025
Betygsatt 5 av 5 stjärnor

Excellent service and quality crystals! 👌

Had a small delay, but all was swiftly resolved with excellent service, also had an extra mini Lemurian added as apology. You also receive a page of information about your crystal of purchase with an identity card. I absolutely loved this! ♥️

30 oktober 2025
Logotyp för Carpé Crystals

Svar från Carpé Crystals

Thank you so much for taking the time to leave us a review, we are so pleased you're happy with your pieces!

Betygsatt 5 av 5 stjärnor

Carpe Crystals customer service is an experience to be remembered.

Carpe Crystals customer service is exemplary. They go above and beyond with their service. Their extreme passion for the Crystal industry shines through and makes the whole experience buying from them.

2 oktober 2025
Logotyp för Carpé Crystals

Svar från Carpé Crystals

Thank you so much for taking the time to leave us such a lovely review!

Betygsatt 5 av 5 stjärnor

Fantastic knowledge and stunning…

Fantastic knowledge and stunning crystals. The crystal companion is fantastic too, I have got both the information and spiritual cards, there is plenty of space for me to make notes on crystals I have from years ago too, so everything is not catalogued in one place. Ricky and Maz are both fantastic people too.

2 oktober 2025
Betygsatt 1 av 5 stjärnor

The worst experience I’ve had in…

The worst experience I’ve had in purchasing crystals. New policies apply to new customers. Over-priced tourmaline and pressure was put to ship this single item - costing nearly 50 quid. Not even a token gesture of good will. Greedy and more than disappointing. Upsetting actually.

3 juni 2025
Logotyp för Carpé Crystals

Svar från Carpé Crystals

We’re genuinely sorry to read this review and disappointed that you feel this way, especially after the level of support and flexibility we offered.

To clear up a few important points:

The item in question was claimed during a live sale, where you were fully aware of the price at the time. No one was overcharged... the price was agreed by you in real time.
You also had every opportunity to return the item under our returns policy, which you chose not to do.
Your comment about paying £50 for shipping is factually incorrect... your actual shipping fee was £12. Customs fees are charged by your country’s import office and are completely out of our control.
Our open box service, which gives customers the ability to build parcels over time, was offered as a gesture of goodwill. We stored your item for over three months free of charge, which is well beyond what most small businesses can accommodate.
When we followed up, it was a gentle reminder ,not pressure , and even then, we offered to continue holding the parcel if needed. You chose to check out.
Regarding the lack of a free item ,we occasionally include small thank-you gifts, but these are never guaranteed or promised. They’re added when possible and shouldn’t be expected as standard, especially after receiving extended free storage and reduced shipping.

We’re a small, independent business, not a large operation and we’ve always done our best to treat customers with flexibility and fairness. That’s why we’re disappointed to receive such a harsh review that doesn’t reflect the full story.

We respectfully ask that you consider removing or updating this review, as it’s based on claims that don’t match the facts and has the potential to seriously damage a small business that genuinely tried to do right by you.

Wishing you all the best,

— Team Carpè Crystals

Betygsatt 5 av 5 stjärnor

Rivendell stone

Item well presented in live sale. Arrived beautifully packaged and as described. Unfortunately Royal Mail sent to incorrect hub and package had to be re routed hence very overdue delivery. Always quality items from this seller.

15 maj 2025
Betygsatt 5 av 5 stjärnor

Maz and Ricky are great!

Maz and Ricky are great, the crystals always come quick and they are always packed safe and secure.
I only buy my crystals from carpe crystals because they are the best!

3 januari 2025
Betygsatt 5 av 5 stjärnor

Friendly Yet Professional Service!

I truly appreciate the approach and shopping experience through Maz and Ricky's friendly yet professional service!

And of course, the crystals are beautiful and very well priced (especially when Ricky does his "special" discounts haha!)

16 december 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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