I think it’s safe to say that trips with Carpé are some of the best things that have ever happened to me!! I’ve found lifelong friends and made some absolutely incredible memories on the three trips I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recent trip to Morocco 2026 was incredible. Honestly I can't begin to say what a huge change in made in my life. Trip of a absolute life time. There was a long of thing set to challenge Ricky and he o... Se mer
Honestly most amazing people glad I experienced this journey with you all. Didn't know anyone and was made to feel so welcome Ricky is a legend Didn't disappoint. From start to finish it wa... Se mer
Professional, honest, helpful and knowledgeable about all things to do with rocks and crystals. Fair prices and a massive range with something for everyone. Ricky organised a group trip to Morocco to... Se mer
Företagsinformation
Skrivet av företaget
Premium, hand selected, ethically sourced crystals from around the world. Weekly live sales on instagram, follow us to find out more .
Kontaktuppgifter
UNIT 8, THE OLD BREWERY, ME16 0DZ, MAIDSTONE , Storbritannien
- sales@carpecrystals.com
- carpecrystals.com
4,8
Utmärkt
146 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company, great products!
Honest, friendly, trustworthy company selling great products! Highly recommend!
15 januari 2026
Excellent quality
Fast delivery, very well packaged, gorgeous quality amethyst crystal, and lovely quality info card. Really appreciate that they are ethical retailers too - the original is clearly indicated. Will definitely buy from here again.
30 december 2025
Fantastic company
Fantastic company , very helpful,delivered on time and packaged well . Exceptional crystals sourced from all over the world . Very happy
4 december 2025
They contacted me when an item was not…
They contacted me when an item was not available and gave me choices to replace or refund. Very professional. Can’t wait for my order to arrive. This is my second order with the company. I absolutely loved the first order. Merry Christmas!
4 december 2025
Love buying from here
Love buying from here. Packages arrive quickly, the quality of items sold is much higher yet more fairly priced (in my opinion). Great company with great ethics and all interactions feel like a genuine human experience as supposed to pushy sales people.
10 november 2025
Excellent service and quality crystals! 👌
Had a small delay, but all was swiftly resolved with excellent service, also had an extra mini Lemurian added as apology. You also receive a page of information about your crystal of purchase with an identity card. I absolutely loved this! ♥️
30 oktober 2025
Svar från Carpé Crystals
Thank you so much for taking the time to leave us a review, we are so pleased you're happy with your pieces!
Carpe Crystals customer service is an experience to be remembered.
Carpe Crystals customer service is exemplary. They go above and beyond with their service. Their extreme passion for the Crystal industry shines through and makes the whole experience buying from them.
2 oktober 2025
Svar från Carpé Crystals
Thank you so much for taking the time to leave us such a lovely review!
Fantastic knowledge and stunning…
Fantastic knowledge and stunning crystals. The crystal companion is fantastic too, I have got both the information and spiritual cards, there is plenty of space for me to make notes on crystals I have from years ago too, so everything is not catalogued in one place. Ricky and Maz are both fantastic people too.
2 oktober 2025
Woweeee these guys do not mess about…
Woweeee these guys do not mess about when it comes to top quality crystals! Unbelievable items, really helpful and friendly community. Very knowledgeable and reasonably priced
4 juli 2025
Professional and friendly
Lovely company, approachable and helpful owners. Great quality crystals with no nonsense.
9 juni 2025
The worst experience I’ve had in…
The worst experience I’ve had in purchasing crystals. New policies apply to new customers. Over-priced tourmaline and pressure was put to ship this single item - costing nearly 50 quid. Not even a token gesture of good will. Greedy and more than disappointing. Upsetting actually.
3 juni 2025
Svar från Carpé Crystals
We’re genuinely sorry to read this review and disappointed that you feel this way, especially after the level of support and flexibility we offered.
To clear up a few important points:
The item in question was claimed during a live sale, where you were fully aware of the price at the time. No one was overcharged... the price was agreed by you in real time.
You also had every opportunity to return the item under our returns policy, which you chose not to do.
Your comment about paying £50 for shipping is factually incorrect... your actual shipping fee was £12. Customs fees are charged by your country’s import office and are completely out of our control.
Our open box service, which gives customers the ability to build parcels over time, was offered as a gesture of goodwill. We stored your item for over three months free of charge, which is well beyond what most small businesses can accommodate.
When we followed up, it was a gentle reminder ,not pressure , and even then, we offered to continue holding the parcel if needed. You chose to check out.
Regarding the lack of a free item ,we occasionally include small thank-you gifts, but these are never guaranteed or promised. They’re added when possible and shouldn’t be expected as standard, especially after receiving extended free storage and reduced shipping.
We’re a small, independent business, not a large operation and we’ve always done our best to treat customers with flexibility and fairness. That’s why we’re disappointed to receive such a harsh review that doesn’t reflect the full story.
We respectfully ask that you consider removing or updating this review, as it’s based on claims that don’t match the facts and has the potential to seriously damage a small business that genuinely tried to do right by you.
Wishing you all the best,
— Team Carpè Crystals
Rivendell stone
Item well presented in live sale. Arrived beautifully packaged and as described. Unfortunately Royal Mail sent to incorrect hub and package had to be re routed hence very overdue delivery. Always quality items from this seller.
15 maj 2025
Stunning quality crystals
Stunning quality crystals, fast delivery, great prices. Very happy customer.
28 april 2025
Loved the pieces of fluorite I received…
Loved the pieces of fluorite I received in my first order from Carpe. Gorgeous, exactly as pictured, and a perfect addition to my growing collection!
7 april 2025
Great crystals at wonderful prices
Great crystals at wonderful prices. Very helpful, excellent customer service.
Looking forward to receiving my crystals.
3 januari 2025
Maz and Ricky are great!
Maz and Ricky are great, the crystals always come quick and they are always packed safe and secure.
I only buy my crystals from carpe crystals because they are the best!
3 januari 2025
Friendly Yet Professional Service!
I truly appreciate the approach and shopping experience through Maz and Ricky's friendly yet professional service!
And of course, the crystals are beautiful and very well priced (especially when Ricky does his "special" discounts haha!)
16 december 2024
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