Carl Scarpa Omdömen 3 372

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Michael at the customer service ia brillante!! Very helpful, quick and efficient in his replies!!! I am regular customer of carl scarpa buying their shoes for the last 6 years and I will never change... Se mer

Betygsatt 4 av 5 stjärnor

Bought ankle boots online. Great sale price. Decided on click and collect. Only problem I had was while I got an email saying the boots had been dispatched, I didn’t get an email saying they had been... Se mer

Betygsatt 5 av 5 stjärnor

Fast delivery, quality of footwear excellent and they were all packaged really well. Thank you, its 10 out of 10 from me.

Betygsatt 5 av 5 stjärnor

These sandals are so comfortable as well as being beautiful.The leather is so soft I feel I am walking on air. I have bought Carl Scarpa before and still enjoy wearing my red shoes bought several year... Se mer

Företagsinformation

  1. Skobutik

Informationen kommer från olika externa källor

Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The boots I purchased are fabulous

The boots I purchased are fabulous. fit is great and quality of material good too. I like this brand for staples - footwear that can be worn for years due to their good quality and more or less timeless design.
Shipment and delivery experience was great from the get go. Would recommend this brand 😁

15 januari 2026
Betygsatt 5 av 5 stjärnor

Very good

Very good. I bought online but style did not suit. So returned to shop and actually bought a different style.
My previous boots are always admired.

29 januari 2026
Betygsatt 1 av 5 stjärnor

I'll never order from Carl Scarpa again...

Order placed on 13 January 2026, but no communication about when to expect delivery. This is concerning considering how expensive the boots are and money has been paid. Telephoned a couple of days later, spoke to Michael who tracked my order and said they were out for delivery and I could receive them in the next couple of days. Sure enough I did (arrived Sat 17 Jan 2026) but the boots had 3 colour flaws down the front of one boot and the zip got stuck half way down the same boot. They should have been checked before being despatched! I immediately returned them on Monday 19th January 2026 and tracked the return. Boots were received back at Carl Scarpa following day but refund didn't appear in my account. Rang, spoke to Michael again (it appears he does everything in the "office end" of business and is clearly overworked). He told me that refund would appear in my account within 14 working days (this is ridiculously slow). Finally received refund on 29 January 2026 (9 days wait). I will NEVER again order from Carl Scarpa.

13 januari 2026
Logotyp för Carl Scarpa

Svar från Carl Scarpa

Hi There,

Thank you for taking the time to share your detailed experience, and we’re very sorry for the frustration and inconvenience caused.

The condition in which your boots arrived is not the standard we aim for and we take your feedback seriously regarding this.

Regarding shipping, our estimated delivery timeframes are stated on our website. For UK orders, we allow 2–9 working days for delivery as these are dispatched from our Irish hub.

In relation to your return, this was received back with us on 20/01 and the refund was processed on 28/01, which is well within our stated returns timeframe of 14 working days

That said, we do recognise your overall experience fell short of expectations and we will ensure this feedback is shared with the relevant teams for review.

If you would like us to look into anything further, please don’t hesitate to contact us

Best Regards,

Michael
Carl Scarpa Customer Service

Betygsatt 5 av 5 stjärnor

I will buy again!

I bought the Ariella Black Suede Ankle Boots in the sale. They arrived promptly, look fab and are comfortable. Will buy from Carl Scarpa again!

28 december 2025
Betygsatt 5 av 5 stjärnor

I absolutely love Carl Scarpa boots and…

I absolutely love Carl Scarpa boots and shoes, they are so original and great quality. The ladies in the shop in Cheltenham are great and when ordering online the delivery is quick. Love the boots as they have narrow fitting ankles and calves which is great for me.

19 januari 2026
Betygsatt 5 av 5 stjärnor

FASHIONABLE ANKLE BOOTS!!!

These ankle boots are very FASHIONABLE! They are so PRETTY and BEAUTIFUL! The style of this footwear is so COMFORTABLE and it is ELEGANT! I was very HAPPY and greatly satisfied with this product! I HIGHLY recommend this brand! THANK YOU VERY MUCH!!!

28 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer