Michael at the customer service ia brillante!! Very helpful, quick and efficient in his replies!!! I am regular customer of carl scarpa buying their shoes for the last 6 years and I will never change... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought ankle boots online. Great sale price. Decided on click and collect. Only problem I had was while I got an email saying the boots had been dispatched, I didn’t get an email saying they had been... Se mer
Delivery was fast and boots are very comfortable 👌. This was my first time purchasing from Carl Scarpa and I recommend them for style and comfort.
Fast delivery, quality of footwear excellent and they were all packaged really well. Thank you, its 10 out of 10 from me.
Företagsinformation
Informationen kommer från olika externa källor
Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com
Kontaktuppgifter
21 North Park, Finglas, Dublin 11, Ireland, D11 YV38, Dublin, Irland
- +353 1 864 1955
- online@carlscarpa.com
- carlscarpa.com
4,5
Utmärkt
3 tn omdömen
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service, Great Styles
Excellent service, great style selection, but unfortunately not for me as I fall between 2 sizes (41, 42). There ought to be a half-size.
18 september 2025
Very easy returns
Delivery was quick and efficient. Boots were absolutely beautiful but unfortunately too narrow for my foot. Returns were straightforward and money back in my account quickly.
16 september 2025
Svar från Carl Scarpa
Hi Michelle,
Thank you for your kind review!
Although they weren't the right fit for you this time, we are so happy you loved the style.
We are always happy to help you find your perfect pair so if you ever want exact measurements please don't hesitate to reach out to us!
Best Regards,
Michael
Lovely shoes
Lovely shoes. Fast delivery. Unfortunately too big. Had to return. Not a mention yet of refund after 8 days
23 september 2025
Bought a fantastic pair of suede boots…
Bought a fantastic pair of suede boots in the sale on the 18th September while I was shopping with my mum in Richmond. The lady who served me was absolutely delightful, I think she may have been from N Zealand? So polite and helpful. Couldn’t recommend enough. Will be back!!
18 september 2025
Omdöme utan inbjudan
Delighted!
Very Quick response to my e mail! Sourcing the size of boot I required which were not avail on the web site by searching shop stocks for me.
Really impressed by follow up help .. delivery ...and my new boots!
Thank you
17 september 2025
Svar från Carl Scarpa
Hi Catey,
Thank you for taking the time to leave such a kind review!
We are always happy to help you find your perfect pair of shoes and we are delighted that we could impress you here.
Please dont hesitate to reach out if we can help with anything else.
Kind Regards,
Michael
The products were dirty and used
The products were dirty and used. There were differences in colour. So I ordered a new parcel. Then when I tried to return, they said the 2 weeks have passed and I have to keep the parcel and worn and dirty shoes. They did not even proposed that I want to return the sheas, they will give me a voucher for next time shopping.
1 september 2025
Unfortunately I did not consider the…
Unfortunately I did not consider the boots I ordered good quality or value for money. The boots purchased was in the sale and even at the sale price I felt they were extremely overpriced. On the positive side customer service was extremely helpful with the return and sent the returns label very quickly so I was able to send my purchase back and my refund was felt with swiftly
29 augusti 2025
Service, price and style
Well the return to shop was so easy no fuss easy transaction
I bought a lovely pair of navy shoes beautiful fit delighted buy in shop or on line great service
Thank you all just love your Sandals shoes and boots oh yes and the bags
Mary
8 september 2025
Svar från Carl Scarpa
Hi Mary,
Thank you so much for your kind words! We’re delighted to hear that you found our returns process easy and that you’re enjoying your new beautiful navy shoes. It means a lot to know you love our range of products!
We truly appreciate your continued support and look forward to welcoming you back online or in-store again soon.
Warm Regards,
Michael
A good on-line shopping experience
The boots I ordered arrived quickly, and were delivered by courier who waited for me to answer the doorbell. Usually, couriers will ring the doorbell and then leave the parcel on the doorstep without waiting for the door to be opened.
The boots were of very good quality, but unfortunately I had to return them because they were slightly too small. I returned them to my local Carl Scarpa store, and received an e-mail shortly afterwards to confirm the return. Altogether, a good shopping experience.
22 augusti 2025
Very speedy service and boots are fab!
2 september 2025
I ordered the sandals and they were…
I ordered the sandals and they were delivered quickly .
Not the cheapest sandals , but great quality . I’ve bought from Carl Scarpa in the past and the quality is excellent . Footwear lasts . The soft leather adds a touch of luxury too .
21 augusti 2025
Svar från Carl Scarpa
Hi Patricia,
Thank you so much for your kind words. We are so happy to hear that you are loving your new sandals!
It is wonderful to know that you have bought from us in the past and continue to enjoy the craftmanship and longevity of our shoes. We really appreciate your loyalty.
Best Regards,
Michael
Easy to order sale on product good…
Easy to order sale on product good quality and fast delivery
27 augusti 2025
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