Car Hire Excess Insurance auto renewed but I no longer needed it. Contacted Eversure and very quickly refunded full cost to me.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Eversure for many years and find they offer an excellent value product . Just received my renewal invitation which was very reasonable and have now registered my policy details on their po... Se mer
Företaget har svarat
Been with them for years. Easy company to deal . Disapointed got rid of automatic family cover. New system or policy almost doubled the price. Did not have time to look at others so I might be unfair... Se mer
Företaget har svarat
Better to be safe than sorry I always take out my own car excess as hire cars several times a year abroad After a recent bad experience in Italy at Bergamo airport , where in brilliant sunshi... Se mer
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Företagsinformation
Om Eversure Car Hire Excess Insurance
Skrivet av företaget
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Kontaktuppgifter
Bury Street 1-3, GU2 4AW, Guildford, Storbritannien
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Clear explainations of what’s…
Clear explainations of what’s covered/not covered.
Easy to complete required info - prompt document return once premium paid.
27 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi Keith,
Thank you for taking the time to leave a review.
We're so glad to hear that our explanations were clear and that the process for completing your information and receiving your documents was easy. We appreciate your positive feedback!
Kind regards,
Chloe
I am so glad I heard about this cover
I am so glad I heard about this cover, it saved me a fortune and last minute cost at the desk! Highly recommend Eversure!
26 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi there,
Thank you for your fantastic review.
We're delighted to hear that our cover saved you money and helped you avoid unexpected costs at the rental desk. We really appreciate your recommendation and hope to assist you again in the future.
Kind regards,
Chloe
Easy to use website
Easy to use website, great rates, sorted in seconds. Highly recommend this company.
24 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi there,
Thank you for your review.
We're so pleased to hear you found our website easy to use and that you were able to sort everything out quickly. Thank you for your kind recommendation!
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Adrian,
Thank you for your review.
We're happy to hear that our service was quick for you! We appreciate your kind words.
Kind regards,
Chloe
I didn’t want to renew so I cancelled…
I didn’t want to renew so I cancelled and have not received my refund
4 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi there,
Thank you for your review.
We're sorry to hear that you have not yet received your refund following your cancellation. We've asked a member of our team to look into this and they will contact you as soon as possible to assist further.
Kind regards,
Chloe
Easy to deal with
21 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi Guy,
We're so glad to hear that you found your experience with us to be easy and positive. Thank you for your wonderful feedback!
Kind regards,
Chloe
I have always used Eversure for excess…
I have always used Eversure for excess insurance and found them to be excellent
23 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi there,
Thank you for your review.
It's great to hear that you've consistently had such a positive experience with us for your excess insurance needs.
Kind regards,
Chloe
Family car excess cover rules were…
Family car excess cover rules were unclear, when I tried to change product the next day and give you more money you wanted to charge me £10 cancellation and then just stopped responding to my queries.
20 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi Greg,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with your experience.
We can confirm that a member of our team has been in touch with you to discuss your concerns further. The cancellation fee quoted is in line with the policy terms and conditions, as the policy arrangement fee is non-refundable once the policy has been set up.
We appreciate your feedback and are currently reviewing the matter to see how we may be able to assist further.
Kind regards,
Chloe
Unauthorised payment taken from my bank
I wouldn’t rate it . You have taken an unauthorised payment from my bank for a further years car hire excess insurance! My current contract hasn’t even finished yet. I didn’t opt or need auto renewal. This is surely illegal. You haven’t responded to my many emails & form filling. I would not recommend this company.
18 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi there,
We're sorry to hear that you're disappointed with your experience.
We take all customer concerns seriously and have reviewed your situation. We have now responded directly to you, actioned your cancellation request, and resolved the matter.
We apologise for any frustration caused and appreciate you taking the time to share your feedback.
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Andrew,
We're delighted to hear that you found our service simple to use and our pricing clear. Thank you for your positive feedback!
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Mike,
We're so pleased to hear that you found the process straightforward and that everything went smoothly for you. Thank you for sharing your positive experience!
Kind regards,
Chloe
A positive experience!
User-friendly website with clear details of Eversure's products and their competitive pricing structure. The process of obtaining the desired insurance via their website was very straightforward.
19 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi John,
Thank you for your fantastic review.
We're delighted to hear that you found our website user-friendly, our product information clear, and our pricing competitive. It's also great to know that arranging your insurance was a straightforward experience. Thank you for choosing Eversure and for taking the time to share your feedback.
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Vincent,
Thank you for your 5-star review.
We're delighted to hear you found the process easy to use and our pricing competitive. We appreciate your feedback and thank you for choosing Eversure.
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Claire,
Thank you for your review and for your kind comments. We're delighted to hear you found us to be a great company.
Thank you for choosing Eversure, and we hope to assist you again in the future.
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Helen,
Thank you for your review. We're delighted to hear you felt reassured by the cover and didn't need to make a claim. It's great to know you have that peace of mind when arranging your insurance.
Thank you for choosing us.
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Ray,
We're happy to hear that you found our service easy to use and understand, and that you were pleased with the price. Thank you for your positive feedback!
Kind regards,
Chloe
We find having an annual car hire…
We find having an annual car hire excess saves us money and reduces the stress when hiring a vehicle. We have never had to make a claim so I can’t comment on this aspect.
26 augusti 2026
Svar från Eversure Car Hire Excess Insurance
Hi there,
Thank you for taking the time to leave a review.
We're so glad to hear that our annual car hire excess product provides you with peace of mind and saves you money. Thank you for sharing your positive experience with us!
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi John,
Thank you for your positive feedback!
We're happy to hear that you found our site easy to navigate and that you were satisfied with the price.
Kind regards,
Chloe
Svar från Eversure Car Hire Excess Insurance
Hi Patrick,
Thank you for leaving a review.
We are delighted to hear that you found the arrangements straightforward and the value excellent. Thank you for your positive feedback!
Kind regards,
Chloe
simple to use
14 september 2026
Svar från Eversure Car Hire Excess Insurance
Hi Michael,
Thank you for taking the time to leave a review.
We are glad to hear you feel the policy is simple to use. We appreciate your feedback!
Kind regards,
Chloe
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