Canada Drives Omdömen 

Checked the website after seeing the advertising on TSN while watching football, found the 300 and decided to see what they would give me for my trade in. They came in with a price, so for the next few days I shopped around to see what other places would offer me on the trade in.
Well they beat all the other offers some by a considerable amount.
Unfortunately the 300 I was interested in was on offer, but i requested to be notified if it becomes available again.
Later the next day, it became available, and since my quote for the trade was good for 5 days, I pulled the plug to purchase. The trade in required me to take pics of the car and send more details which was easy enough. I applied for financing thru them which was convenient, had a few issues with dates and length of contract, but it got sorted out. Their was some back and forth with signing the documents and getting the delivery date set up and the insurance documents, but again it all worked out. The delivery date came and was schedule for 11 to 1 and Lovejoy Singh the delivery guy was their right at 11. He pulled the car out of the trailer, I looked it over as he looked over my trade in, signed a paper copy of the documents and changed out plates. Love the new wheels exactly as stated and pictured. Would have liked to have dealt with one point of contact at the company as apposed to a different person each time you called. Overall very satisfied with the process, Delivery guy Lovejoy was great to deal with, very professional and patient. Would buy from them again.

They offer a higher price online but then call and offer a much reduced price even after confirming all the car information/detail. Their online quote is just to get people to call or apply; it is not reliable.

After some initial difficulties agreeing on a suitable price for my near mint 2018 Buick I was contacted by a Canada Drives representative to negotiate a more satisfactory price. Upon agreeing on a price, customer service was courteous and explained the pickup and payment processes very well. I would recommend Canada Drives.

Everything was fast and easy!! From the time I started my application to when my vehicle was delivered was not even a week!

Very simple quick and straightforward transaction. I was so pleased with how my vehicle purchase went online that I have been making more online purchases which in the past I would not have.

Friend, fast and helpful customer service. Got a great car without having to waste time in anyones office or haggling

Straight forward, no hassle , no gimmicks , or someone trying to shove an extra rim warranty. vehicle was pretty much what pics were and the staff were nice and friendly

Update - as expected, their response dances around the fact that they sold an unsafe car and that the inspection report was not accurate. Fluids were signed off on when they shouldn’t have been. No acknowledgement or apology for the safety risk or the damage that has been done to my car has been offered. It’s about more than the money, Canada drives. Ethics.

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The experience for getting my car was fantastic. The delivery person was amazing.

However, when it arrived I realized there was no evidence of a recent oil change in the last 12-15000km. I assumed that must just be a mistake and after contacting them I found it to be true, they did no maintenance. However, the mechanic signed off as good on all fluids.

I recently found out my oil was absolutely filthy - a look at it would have known it had not been maintained. Further looking found that my brake fluid was in a dangerous state of being too high in moisture and flagged a warning for my safety. I had no choice but to fix these issues.

My filters were also very filthy and needing to be changed, they were identified as clean in the mechanics report.

When I initially contacted about the oil change I was told I had to bring it in to an inspection at their mechanic. Obviously, having a received a report full of lies I would have no reason to trust a mechanic selected by them. I chose to take it to my own for my own safety so they are not coving their issues because I fixed something that was putting my life in danger instead of taking it back to their chosen mechanics that issued a report full of lies. It is blatantly clear that nothing on the initial mechanics report was actually checked when it was signed off on or these clear issues would have been noticed.

I am now left afraid for what this has done to my car and absolutely appalled by this company and their lack of support.

I know they will respond to this stating they offered me options, but the option was an opinion from a mechanic that had already listed lies on the initial report. Not much of an option. I’m aware they will leave a long paragraph trying to cover up what they have done to me and my car and attempt to make the public believe they did nothing wrong. I’m more than happy to share the correspondence that proves otherwise.

They have already stated they will not be reimbursing me for any part of the bill since I took action on my own safety with my own mechanic, but if I warn at least 1 person not to trust this company, I’m happy.

Super easy and a good experience. I recommend it for sure

I would like to buy a car but I am honestly little scared. I had a bad experience from one of their customer service employee in 2019. I was a new student in canada at that time. I registered. Then I was constantly getting messages. one day I received a call when I was in my class. By mistake i picked up the call to hide it my professor and hung up. Later I received an upsetting message from him saying that he is going to hit my credit since I hung up his call. He also said some other upsetting things. I know its late to post this review. But if this helps anyone, I am glad

Recently I checked out the website since I heard they don't hit credit for pre approval. It is true. But I still have this credit hit in my history from 2019. Thats why I posted this review.

Very disappointed and will not trust them again, as their website gave me a price, but when their representative called me, he gave me a different price, and after agreeing on that price and submitting everything to them I was told that they will not buy my car. Do not provide them with any information unless they provide you with a written agreement first. Do not trust them.

Ease of use, communication, fast service.
Recommend to all friends and family to use for future purchases.

Every steps in the buying process are very easy.

Overall experience was hassle free (car fax report, no haggling, quick delivery, and one week return with full refund etc.). This was my best car purchase experience.

Canada drives is a company that is only focused on making sales at the detriment of the customer's satisfaction. I can not believe that a car I got barely 2 months ago developed huge faults that is currently costing me thousands of dollars. When I noted my displeasure and the need for Cana drives to take up the responsibility, it was ignored. I'll be reporting my ugly experience in details on google review for other buyers to be aware of the dangers of dealing with an online dealership like Canada drives. Zero integrity

Fantastic service. Transparent and responsive.

As new immigrants, buying a car in Canada Drives is effortless. As we don't know anything about the car quality and etc, Canada Drives gave us the best car that we can afford in our budget.

Best car buying experience I’ve ever had.. Very happy customer here!

Mark was amazing. He really cared and was made the process so easy.

I traded in my car and purchased new one. Very easy and fast process. The tradein amount was much higher than what dealerships offered. The customer service was awsome. Informed me every single step.