CaminoWays.com Omdömen 

935
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

luggage transfer worked well. booked superior lodging - all 9 nights were in rural housing which required 15-20 minute daily taxis to/from the Camino route. This was very problematic. The rural house... Se mer

Betygsatt 5 av 5 stjärnor

It was wonderfully seamless! What a great experience. The booking process, communication leading up to the trip were great. The hotels were wonderful, we did the country cottage level which was about... Se mer

Betygsatt 5 av 5 stjärnor

What a wonderful experience with Camino Ways. Communication was fantastic all around. They made the walk easy and care free when it came to lodging, luggage transfer and provided meals. The hotels... Se mer

Betygsatt 5 av 5 stjärnor

You must have heard this before....but, it was surely the best experience of my life! It was a journey that I could experience with body, mind and soul... We were blessed on so many levels. No w... Se mer

Företagsinformation

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Skrivet av företaget

At caminoWays.com, we all share a common passion: The Camino de Santiago. As one of the most loved tour operators for the Camino, we have been helping pilgrims discover the joy of the Camino de Santiago for more than 15 years. When booking with us, there is no intermediary. We have great connections and relationships with local businesses along the Camino, and we book local hotels, taxis and guides for you directly. This is the belief on which CaminoWays has been built, and this personal touch gives our clients a high degree of satisfaction.

Your Camino, in safe hands

Skrivet av företaget

Walk the Camino with confidence
For over 15 years, we’ve helped pilgrims enjoy the Camino with carefully selected accommodation, luggage transfers and support throughout their journey.

Support throughout your Camino

We’re here when you need us

We’re here when you need us
From the moment you book until you finish your journey, our team is here to support you. If something unexpected happens along the way, you can contact our 24/7 emergency support team for help.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

935 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(935)

481 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Everything went really smoothly

Everything went really smoothly. They worked with me to build an itinerary that I thought I could achieve and it was just right. I was tired enough to need a siesta both day but not so exhausted that I was in tears. Most of the places we stayed were absolutely delightful. The food was excellent and CW was always responsive to my questions. The one thing that would have been useful is a brief introduction to the itinerary to know what to expect.

15 september 2026
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Svar från CaminoWays.com

Thank you! Getting the daily distances right for the person walking them is the hardest part of planning a Camino, so it's good to hear we judged yours well.

And thank you for the idea about a short introduction to the itinerary before you set off.

Buen Camino!

Betygsatt 5 av 5 stjärnor

Maria was fantastic as a guide

Maria was fantastic as a guide. Not only was she extremely knowledgeable, she helped those of us who were slower walkers feel comfortable going at our own pace and encouraging us on those days when the hills were never ending

Lastly, I want to personally commend Maria when I came down with food poisoning and made the foolish decision to walk that day. Unfortunately, I did not recognize how dehydrated I was and needed emergency help on the trail. I don’t think my outcome would have been a positive outcome without her.

She is a true asset to your company .

Warmest regards
Robyn

15 september 2026
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Svar från CaminoWays.com

Thank you for this and above all we're glad you came through it well!

We'll be passing your words straight to María and to her manager. Knowing the route matters, but knowing when someone on your group is in trouble matters more and she got that right.

Be kind to yourself about the decision to walk that day. Dehydration creeps up on people and you did the right thing in the end.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

During the planning stages, we made many changes to our trip, and CaminoWays accommodated every one of them, including all pricing adjustments. Even while we were traveling, their team responded promptly whenever we had questions or needed assistance.

This is the third time I have used CaminoWays, and I will continue to use them for future trips. I have also recommended them to friends and family without hesitation.

Thank you for the excellent customer service, responsiveness, and support throughout the entire process. CaminoWays helped make our journey a wonderful experience.

15 september 2026
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Svar från CaminoWays.com

Hi Eunice,

Thanks and thank you for coming back to us three times over.

Changing a trip during planning should never feel like an imposition, so we're glad it didn't. And we're pleased the team was there when questions came up mid-walk, which is when it matters most.

Whenever the next one calls, you know where we are!

Betygsatt 4 av 5 stjärnor

Our Guide Maria was wonderful

Our Guide Maria was wonderful, caring and inspiring. The one thing that was bad was arriving at our hotel in Caldes De Reis on a Sunday where the hotel is 2 miles away on top of a hill and there are no taxis on Sundays. There should be shuttles available on Sundays for pilgrims. It is very hot and a dangerous part of the freeway. I felt very bad for our guide who got no help from hotel , taxi companies or Camino Ways.

15 september 2026
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Svar från CaminoWays.com

Thank you for raising this and we are sorry.

A hotel two miles uphill, no taxis on a Sunday and a road that is not safe to walk is a combination we should be planning around. We are reviewing the Sunday arrangements for that accommodation.

We are glad María was there. Handling situations like this is part of what a guide is for and she did exactly that.

Betygsatt 5 av 5 stjärnor

Well organised trip

The booking process is easy. The accommodation is generally nice.I would have liked a nicer hotel in Bilbao, but the hostel was fine. It's great to have everything organised. It was a challenging Camino at times but thoroughly enjoyable.

3 september 2026
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Svar från CaminoWays.com

Thank you for taking the time to write and for the honest note about Bilbao.

For clarity, and for anyone else reading: the property in Bilbao is a small hotel rather than a hostel, with private ensuite rooms. The Spanish word hostal is a common source of confusion for English speakers, as it refers to a modest hotel rather than shared accommodation.

Your point is well taken nonetheless. It is a simple choice for a city stop, and depending on the time of year and availability, there is often a good range of alternatives in Bilbao.

We are delighted the Norte offered the right balance of challenge and enjoyment and grateful you chose to walk it with us!

Betygsatt 4 av 5 stjärnor

Good but could improve

My experience with Camino Ways was good. They supplied what they advertise which is a well organized trip. The Hostels were pretty good except for one which didn't have a fan for my room and it was in the low 90s when I was there. If I could offer advise on what could be done better it would be to revise the way they communicate the itinerary. I think they could re-think their method of showing the itinerary. We had to stay 2 nights at the same hotel, twice. The process and km to be walked wasn't very clear. Sounds picky but frustrating to us. Other than that, they did a nice job.

15 september 2026
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Svar från CaminoWays.com

Dear Rod,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that overall you had a good experience with CaminoWays and that you found the trip well organised.

We’re sorry to hear about the room without a fan, particularly with the high temperatures during your stay. It is worth noting that air conditioning is not a standard facility in many of the smaller and traditional accommodations in northern Spain and Portugal, where the climate has historically meant that it has not been as common. We understand, however, that with the unusually high temperatures during your Camino, having a fan would have made a significant difference to your comfort.

We also really appreciate your comments about the itinerary. We understand how having two-night stays at the same hotel, together with the way the stages and kilometres are presented, could make the itinerary less clear than expected. We’ll share your feedback with our team as we continue to look at ways of making our itineraries easier to follow.

Thank you again for your feedback. We’re pleased that, overall, you felt we did a good job organising your Camino.

Betygsatt 5 av 5 stjärnor

Reliable

Reliable. Good choices for hotels.
Accommodated my request for the Paradores in Santiago.

14 september 2026
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Svar från CaminoWays.com

Thank you for your kind review! We’re delighted to hear that you found our service reliable and were happy with the hotel choices.

We’re especially pleased that we could accommodate your request to stay at the Parador in Santiago and help make the final part of your Camino a special one.

Thank you for choosing CaminoWays and we hope to welcome you back for another Camino adventure in the future!

Betygsatt 4 av 5 stjärnor

Holiday

Great motels picked
fantastic luggage transport service
Prompt answering questions

1 september 2026
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Svar från CaminoWays.com

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the accommodation, luggage transport service and the support from our team.

It was a pleasure helping you organise your Camino, and we hope to welcome you back for another Camino adventure in the future! 😊

Betygsatt 4 av 5 stjärnor

My review

For the most part, the service was great. The only thing is that I don’t think you should advertise five star and four star accommodations when your places don’t qualify. Also, it would have been nice to stay in the city. I understand we had a larger group, but it would’ve been better to stay closer to the city.

31 augusti 2026
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Svar från CaminoWays.com

Thank you for taking the time to share your feedback Liz. We’re pleased to hear that, for the most part, you were happy with the service.

We’re sorry that some of the accommodation and locations did not meet your expectations. We understand that staying closer to the city centre can make a big difference, especially when travelling as a group.

Regarding the accommodation ratings, we appreciate your comments. The star classifications we provide are based on the official or local classification available for each property, although we understand that the standard and experience can vary between hotels and locations. We’ll certainly take your feedback into consideration when reviewing how we present these options to our guests.

Thank you again for your feedback. It’s very helpful to us as we continue to improve our service and the experience we offer our guests.

Best wishes,
The CaminoWays Team

Betygsatt 3 av 5 stjärnor

Dissapointing experience

All my correspondence with 'Camino Ways' was good before I set out on my trail. However, I was very dissapointed , although I was a solo traveller, that all of the chosen accommodation for me had no english speaking fellow travellers to converse with during breakfast ,dinner or other social evening gatherings. I had mentioned that I was hopeful to meet other people and that it was an important part of my whole camino experience.
Google translate had to be used to specify dinner times , transfer arrangements etc in many guesthouses. I was also the only person eating at one guesthouse and had nobody to converse with , which I found very lonely and dissapointing.

29 augusti 2026
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Svar från CaminoWays.com

Dear Mary,

Thank you for taking the time to share your feedback. We’re sorry to hear that your Camino experience was disappointing, particularly as meeting and connecting with other English-speaking travellers was an important part of the experience you were hoping for.

We understand how difficult it must have been to find yourself alone at some of the accommodations, especially when travelling solo. Unfortunately, as the Camino is made up of many small, independent guesthouses and rural accommodations, we cannot guarantee that other English-speaking pilgrims will be staying at the same properties or travelling at the same time.

We’re also sorry to hear that communication was difficult at some of the accommodations. We understand how frustrating this can be when you are trying to arrange dinner times or transfers.

Your feedback is very valuable to us and we will take it into consideration when advising solo travellers who are specifically looking for a more social Camino experience.

We’re glad to hear that your communication with our team before your trip was positive and we’re sorry that the experience on the Camino itself did not live up to your expectations.

Betygsatt 5 av 5 stjärnor

An Unforgettable Camino de Santiago…

An Unforgettable Camino de Santiago Experience! ⭐⭐⭐⭐⭐

I had an amazing experience with Camino Ways! Everything was perfectly organized, from the hotel accommodations to the luggage transfers, making my Camino de Santiago journey smooth and stress-free.

As someone who follows a gluten-free diet, I was especially impressed that I was able to enjoy gluten-free breakfast and dinner at every hotel throughout my journey. This made such a difference and allowed me to focus on enjoying the Camino without worrying about my meals.

The accommodations were wonderful, and the entire experience exceeded my expectations. Walking the Camino de Santiago was truly unforgettable, and Camino Ways helped make this journey even more special.

I highly recommend Camino Ways to anyone planning to walk the Camino de Santiago. Thank you for such a wonderful experience!

14 september 2026
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Svar från CaminoWays.com

Dear Ana,

Thank you so much for your wonderful review! ⭐ We’re delighted to hear that you had such a memorable Camino experience and that everything, from the accommodation to the luggage transfers, helped make your journey smooth and stress-free.

We’re especially pleased that we were able to accommodate your gluten-free dietary requirements throughout your Camino. We know how important it is to have peace of mind when it comes to meals, so it’s fantastic to hear that this allowed you to fully enjoy the experience.

Thank you again for choosing CaminoWays and for recommending us to other pilgrims. It was a pleasure to be part of your Camino, and we hope to welcome you back for another adventure in the future!

Betygsatt 4 av 5 stjärnor

Very organized

Very organized. 2 hotels I would not recommend to stay because the food and lodging was not good. The rest of arrangement was excellent. The response was quick during the walk.

9 maj 2026
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Svar från CaminoWays.com

Thank you for taking the time to share your feedback. We’re glad to hear that you found the trip very well organised and that our team was quick to respond whenever you needed assistance during your Camino.

We’re sorry to hear that two of the accommodations did not meet your expectations, particularly regarding the food and lodging. We take this type of feedback seriously and will share your comments with our accommodation team so they can review these properties.

We’re pleased that, overall, the arrangements worked well for you and we really appreciate you highlighting both the positive aspects and the areas where we can improve.

Betygsatt 1 av 5 stjärnor

Our travel partners’ luggage was stolen…

Our travel partners’ luggage was stolen from one of the hotels. We reported it to the local police and forwarded a copy to CaminoWay.Com. Unfortunately, we were disappointed to learn that CaminoWay.Com never reached out to us with a call to inquire if we needed any assistance. We found their response unprofessional and lacking in communication. We would not recommend.

2 september 2026
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Svar från CaminoWays.com

Dear Miguel,

We're truly sorry your luggage was stolen. Having that happen in the middle of a Camino, far from home, is a horrible thing, and we're sorry it happened on a trip you booked with us.

We've been in touch with the hotel throughout, and they confirmed the case is with their insurance. We've now written to them again to ask for a timeline and we'll come back to you directly as soon as we have an answer.

We're sorry the support you had from us didn't feel like enough while it was happening. We've gone through the case with our team and we're changing how we follow up when something like this occurs, so nobody is left waiting for news.

Our team is reachable any time at info@caminoways.com.

Betygsatt 5 av 5 stjärnor

I would book again!

From the very beginning, during research, registration, and payment portions of booking this trip, your staff was beyond helpful. They were kind and understanding. I had even tried calling one morning and did not leave a message. Someone saw that I called and called me back! I'm not sure how large of a company Camino Ways is, but when you are across the world making travel arrangements, it really brings a sense of comfort to work with a company that makes this process so personal. During the walk, I never worried about the safety of my luggage or whether it would make it to my next hotel. The hotels that were booked for our group had friendly & helpful staff, breakfasts were good, rooms were comfortable, locations were safe and easy to get to. I would book with Camino Ways again!

26 augusti 2026
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Svar från CaminoWays.com

Hi Jen,

Thank you for this, it really made our day!

The bit about the missed call got passed around the office this morning. Nobody's told to ring people back, they just notice and do it, so it's lovely to see it turn up in a review.

And we're really glad the rest of it just worked. Bags where they should be, good breakfasts, somewhere comfortable to collapse at the end of the day.

Come back and see us whenever you're ready for the next one!

Betygsatt 5 av 5 stjärnor

Excellent service!

Great organizing, never had to worry about anything. It all went really well, no glitch, no hiccup. I am very grateful to the team for everything!

6 september 2026
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Svar från CaminoWays.com

Thank you, this is lovely to read!

Nothing to worry about and nothing going wrong is exactly what we're aiming for, so we'll take it. The team will be really pleased.

Hope to see you on another Camino before long!

Betygsatt 5 av 5 stjärnor

We felt well prepared for our trip

We felt well prepared for our trip. The hotels were all nice, and the luggage transfers were a success.

10 september 2026
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Svar från CaminoWays.com

Hi Tina,

Thank you for this.

Feeling prepared before you set off makes such a difference, so we're glad the information we sent did its job. And that the hotels and the bags behaved themselves too.

Thanks for walking with us. Come back whenever the next one calls!

Betygsatt 4 av 5 stjärnor

Organisation was very good

Organisation was very good

11 september 2026
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Svar från CaminoWays.com

Hi Thomas,

Thank you, that's good to hear. Getting the organisation right is most of what we do, so we're glad it showed.

Come back and see us whenever the next Camino calls!

Betygsatt 5 av 5 stjärnor

Caminoways was Amazing!!

Caminoways was Amazing!!! The logistics were spot on without fail and the communications was excellent. I have already recommended them to several friends!

11 september 2026
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Svar från CaminoWays.com

Hi Kathryn,

Thank you, this made us grin.

Logistics and communication are the unglamorous half of what we do and also the half that decides whether a trip feels easy or stressful. Lovely to know it landed.

And thank you for passing our name on!

Betygsatt 5 av 5 stjärnor

Thank you 🙏

So grateful for two amazing Caminos! (France 2023 and coastal Portugal 2026) Everything… outside of walking… was perfectly taken care of! The hotel and staff were so understanding of us coming in after a long day! knowing you have a wonderful place to stay that night is reassuring (also kept us focus on our daily goal to stay on time!) the luggage transfer was amazing! I recommend to anyone wanting to take this journey!

10 september 2026
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Svar från CaminoWays.com

Hi Shannon,

Two Caminos with us, thank you!

The bit about arriving after a long day is so true. Knowing there's a proper bed and someone friendly waiting at the end of it changes how the whole day feels, and it's why we're fussy about the places we work with.

France and coastal Portugal is a lovely pair to have under your belt. There's plenty more Camino out there whenever you fancy a third.

Buen Camino!

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