I'm an adult (some would disagree,lol),approx 8 1/2 stone and the small was a perfect fit. I feel my head is on the small size as always find it difficult finding an adult size hat to fit. Great qua... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I brought a pro mask to run along extremely polluted streets in Ivory Coast during work stints. I love this mask, it works very well even in hot and humid climates. It's nice that it's washable, makin... Se mer
I have been using your masks for a long time now, service is fast and reliable. One criticism I have is that you do not stock as many X-LARGE masks anymore and if you do they are normally plain with n... Se mer
Easy to use website, product received within week of order. Used size guide which gave me Medium, front mask fits fine but ear loops little too big so occasionally slips.. Have noticed improvemen... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cambridge Mask™ is a fashion friendly pollution solution developed using military grade technology. The range of fun and friendly patterns come in sizes and styles to suit the whole family. The PRO masks last for 3-6 months, making them a highly cost effective longer-term solution. The BASIC masks perfectly fit for the warm environment.
Kontaktuppgifter
Unit 179, 23 King Street, CB1 1AH, Cambridge, Storbritannien
- +44 (0) 1223 968 898
- info@cambridgemask.com
- cambridgemask.com
4,3
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered an Adult Size Small.What…
I ordered an Adult Size Small.What arrived was a Kids Size Small. The measurements aren’t adult S. I rang them and was asked to send photos which In did. I did eventually had a response to say it had to go to operations team for review. They now say as a gesture of goodwill (so good of them!!!!!!) they will replace it with an Adult Med!! Why would i want a medium when i ordered a small. Wish I hadn’t bothered and ordered from somewhere else.
16 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Steph,
Thank you for taking the time to leave a review.
We’re sorry to hear about your initial experience, but we’re glad we were able to connect with you via email and assist in resolving the matter. As confirmed, a replacement mask has been sent, and we're pleased to know it has been received.
We genuinely value your feedback, as it helps us continue to improve our service and ensure a better experience for all our customers. If you have any further concerns or need assistance in the future, please don’t hesitate to reach out.
Best regards,
The Cambridge Mask Co. Team
Great masks, great service
I love my mask, I use it to cycle in London and I feel like it not only helps me with filtering pollutants but also pollen so I suffer less with my hayfever. They are a little more difficult to breathe through and it gets really warm under there during high-intensity activity, which to me just proves how well they filter. Friendly customer service when I had trouble ordering too. The only downside was that my box looked like it had been opened once before, the seal was broken and they had put a new sticker over it.
8 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Leoni,
Thank you for your kind review. We’re pleased to hear your mask is helping with both pollution and hay fever while cycling in London. It’s also great to know our customer service team was able to support you.
We’re sorry to hear about the packaging issue. All masks are new and unused, but we’ll flag this with our fulfillment team to help avoid similar concerns in the future.
Best regards,
The Cambridge Mask Co. Team
Great Quality Masks
I love the fit with the behind the head cincher. They've held up better and kept their shape more than any other mask I've owned. I like to layer mine over a 3M Aura N95 mask for optimal protection. I'm able to breathe comfortably through this layered mask system. It gives me peace of mind in a variety of environments, like work, shopping, and medical settings.
7 april 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Miranda,
Thank you so much for your thoughtful review.
We're thrilled to hear you're loving the fit with the behind-the-head cincher and that your mask has held up so well over time.
It's great to know you're finding comfort and peace of mind using it in combination with other protection across different environments.
We truly appreciate your support.
Best regards,
The Cambridge Mask Co. Team
face mask that’s great to protect you from summertime allergies
Wonderful quality product a reasonable price, protect you from your allergies, specially summertime. Highly recommend 1010.
5 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Jonathan,
Thank you for the fantastic review.
We're so glad to hear the mask is helping with your summertime allergies and that you're happy with the quality and value.
Your recommendation means a lot to us.
Best wishes,
The Cambridge Mask Co. Team
The staff at Cambridge masks go above…
The staff at Cambridge masks go above and beyond, making sure my son got his matching mask in time for his school prom. He was delighted with it. Always great quality.
18 juli 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Claire,
Thank you so much for your lovely feedback.
We're thrilled to hear your son was happy with his matching mask for prom – our team was delighted to help make that happen.
We appreciate your continued support and kind words about our quality.
Warm regards,
The Cambridge Mask Co. Team
Trustworthy, reliable and cool
I bought your masks years ago to brave the most polluted city in the world - New Delhi. They are excellent - comfortable, breathable and without them I coughed and spluttered and felt fluey. Regret that they are no longer available in the city that needs them most.
20 april 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Deborah,
Thank you for your kind words and for being a long-time supporter of our masks.
We're so glad they made a difference for you in New Delhi and helped protect your health in such challenging conditions. We're sorry to hear they're no longer easily available there . We appreciate your feedback and hope to expand access again in the future.
Best regards,
The Cambridge Mask Co. Team
Very confortable and light-weight mask
28 mars 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Orion,
Thank you for your great review.
We're so glad to hear you’re finding the mask comfortable and lightweight.
Your support means a lot to us!
Best wishes,
The Cambridge Mask Co. Team
Less Allergy
I have severe allergy which limited my outdoor exposure. But this mask helped me to get back outdoor. It filters out pollen pretty well.
1 maj 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Hadi,
Thank you for sharing your experience.
We're so happy to hear the mask has helped you enjoy being outdoors again by reducing your allergy symptoms. That’s exactly what we hope for our users.
Wishing you many comfortable days ahead.
Best regards,
The Cambridge Mask Co. Team
I love the diversity of colors and…
I love the diversity of colors and styles. These masks help me so much as I'm allergic to all pollen where I live. These masks have helped keep me from getting sick! I'm so glad my friend introduced me to these a few years ago.
3 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Cynthia,
Thank you so much for your lovely review.
We're delighted to hear that our masks have made such a positive difference for your health and well-being, especially in managing your pollen allergies. It’s also fantastic to know you're enjoying the wide range of colors and styles; we believe protection should never come at the expense of personal expression.
We’re grateful for your continued support, and a big thanks to your friend for spreading the word about us.
Warm regards,
The Cambridge Mask Co. Team
I love my Cambridge masks
I love my Cambridge masks. They give me confidence when I go to medical appointments or any indoor settings as I am clinically vulnerable to all infections. They are comfortable to wear and, despite my having a lung conditon, the masks allow me to breathe comfortably. I have used them for several years now and have not even caught a cold in that time.
3 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Sarah,
Thank you for your heartfelt review.
We're honored to hear that our masks have helped you feel safe and confident in indoor and medical settings, especially given your vulnerability to infections. It means so much to know they've provided comfort and protection over the years and that you've even avoided catching a cold during that time.
We’re grateful for your continued trust and support, and we’re so glad our masks have made a difference in your day-to-day life.
Warmest wishes,
The Cambridge Mask Co. Team
Great product
I've had my Cambridge mask for a few years, since I don't use it that frequently. It's fantastic for second hand smoke, chimney smoke, perfumes and general pollution, and it looks good too. I can really recommend it. I also like that it comes with a head strap, so I don't have to fully rely on attaching it to my ears. I need a new one soon, since this one is wearing out now, and I'll no doubt choose Cambridge again.
3 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Cold,
Thank you for your fantastic review.
We're so glad to hear your Cambridge mask has served you well over the years, especially in protecting you from smoke, pollution, and strong scents. It's great to know you’ve found the design both effective and comfortable, particularly with the added head strap.
We appreciate your recommendation and look forward to providing you with a fresh mask when you're ready for a new one.
All the best,
The Cambridge Mask Co. Team
Vital for immune compromised
Bought my first mask in 2019 after catching mumps twice. I used to catch something almost every time I left my house. The only times I’ve caught anything since wearing these masks has been when someone in the house was sick.
Has made a huge difference to my health not catching illnesses every couple of months.
20 december 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Jenny,
Thank you so much for sharing your experience.
We're glad to hear that our masks have made such a meaningful difference in helping protect your health, especially as someone who is immunocompromised. It’s amazing to know that since wearing them, you've been able to avoid frequent illnesses; that’s exactly the kind of impact we hope to make.
We’re grateful for your continued trust and support over the years.
Warmest wishes,
The Cambridge Mask Co. Team
Health-preserving power
As a healthcare professional, prevention is important to me and my family! This mask creates a sense of safety in everyday life! High-quality ingredients enhance the feeling of comfort! We have been using it for years! Excellent product!
25 september 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Agnes,
Thank you for your wonderful review.
As a healthcare professional, your trust in our masks truly means a lot to us. We're so pleased to hear they’ve provided a lasting sense of safety and comfort for you and your family over the years. Knowing that our product supports your preventative approach to health is incredibly rewarding.
We truly appreciate your continued support.
Best regards,
The Cambridge Mask Co. Team
Best masks ever
Having cystic fibrosis I feel more comfortable wearing a mask in crowded settings and Cambridge masks are by far the most comfortable masks I have ever found. My sister also wears one regularly as she lives with me and doesn’t want to bring viruses home with me being more susceptible to them
2 april 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Valerie,
Thank you so much for your kind words.
We're honored that you’ve chosen our masks to help protect your health, especially while living with cystic fibrosis. It’s wonderful to hear that both you and your sister find them comfortable and reliable in keeping you safe, that’s exactly what we strive for.
Your support means the world to us, and we're so glad our masks can offer some peace of mind for you and your family.
Warmest wishes,
The Cambridge Mask Co. Team
We started with these masks about 6 years ago
We started with these masks about 6 or 7 years ago, to help with forest fires smoke. Luckily, we had them already when covid hit. We still use them when we are around others, and only have gotten covid once, and only half of us got the flu. They rock!
3 april 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Stephen,
Thank you for your fantastic review.
It’s great to hear you've been using our masks for so many years, from wildfire smoke to navigating the pandemic. We’re so glad they’ve helped keep you and your family protected through it all.
Your support means a lot to us, and we're thrilled to hear our masks are still serving you well. They rock — and so do you.
Warm regards,
The Cambridge Mask Co. Team
I wear these masks because I'm…
I wear these masks because I'm immunocompromised. They help a lot with both illnesses and pollutants. Plus they are stylish and comfortable. I've bought new masks every year for 8 years now.
18 april 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Faith,
Thank you so much for your continued support over the past eight years. It means the world to us. We're so glad to hear that our masks have helped protect you from both illnesses and pollutants, while also keeping things stylish and comfortable.
We're honored to be part of your everyday protection and appreciate your trust in our brand.
Best regards,
The Cambridge Mask Co. Team
Excellent product
Excellent product, amazing customer service. I have been wearing Cambridge masks daily for 5 years. I love the safety for myself and my loved ones.
28 februari 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Christie,
Thank you for your wonderful review and for being a loyal customer over the past five years.
We're so glad to hear our masks have provided a sense of safety for you and your loved ones, and it’s lovely to know you’ve had a positive experience with our customer service, too.
We appreciate your ongoing support.
Best regards,
The Cambridge Mask Co. Team
Stop winter bugs and stinky busses
Love these masks, I have asthma and before covid used to get chest infections at least once every year. These kept me safe through covid and help me to avoid illness during flu season. Comfy, pretty and reliable delivery. (Bonus; they keep my nose safe when busses are crowded and sticky)
1 september 2024
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Louise,
Thank you so much for your kind review.
We're thrilled to hear that our masks have helped protect your health, especially with asthma and during flu season, and even made crowded buses a bit more bearable.
It's great to know you're finding them comfy, pretty, and reliable all around.
We really appreciate your support and are so glad our masks have made a difference for you.
Warm wishes,
The Cambridge Mask Co. Team
Comfortable masks
I love wearing my Cambridge mask because I know it helps keep me and my family safe. They are the most comfortable masks I have found. I'm so glad we found out about them before the pandemic.
30 mars 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Aimei,
Thank you for your lovely review.
We're so glad to hear that our masks have helped keep you and your family safe and that you find them the most comfortable out there.
It means a lot to know you discovered us even before the pandemic and have continued to trust our products since.
We truly appreciate your support.
Best regards,
The Cambridge Mask Co. Team
I love how comfortable Cambridge masks…
I love how comfortable Cambridge masks are! I love that they keep me safe. I have a primary immunodeficiency and rely on Cambridge.
18 januari 2025
Omdöme utan inbjudan
Svar från Cambridge Mask Co.
Hi Jackie,
Thank you so much for your kind words.
We’re honored to be part of your everyday protection, especially as someone with a primary immunodeficiency. It means a lot to know you find our masks both comfortable and reliable, that’s exactly what we aim for.
We’re grateful for your trust and continued support.
Best wishes,
The Cambridge Mask Co. Team
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