CALIGIO LLC Omdömen 

352
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolute garbage product for the price and terrible support and return policy. The product looks great in their advertising with the perfect lighting and angles, not reprsentative of what your rec... Se mer

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Betygsatt 5 av 5 stjärnor

The Monroe Bracelet in blue is a standout piece! The color is vibrant yet versatile, and it adds a stylish pop to any outfit! The universal hook clasp is both functional and easy to use, giving it a u... Se mer

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Betygsatt 5 av 5 stjärnor

My bracelet broke less than one week after receiving it. I did order another version (this makes the 5th purchase with the company). I have reached out for assistance with getting a replacement fo... Se mer

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Betygsatt 5 av 5 stjärnor

Caligio’s customer service is top-notch. I needed a different size, and they didn’t hesitate to help. The exchange process was fast and incredibly simple — no hoops to jump through. They even followed... Se mer

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Företagsinformation

  1. Butik för modeaccessoarer

Skrivet av företaget

Our main goal is to deliver exceptional quality and outstanding design at reasonable prices to people who value uniqueness and individuality.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

352 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(352)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great Customer Service!

Great prices and beautiful products that are easy to handle! I’m happy to add these pieces to my wardrobe. And a big thank you to Dan for his stellar customer service in helping me process an exchange, much appreciated!

18 september 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The bracelet is as perfect as the one…

The bracelet is as perfect as the one it replaces. I do not think sending a replacement thumb screw for the lost one would’ve been expecting too much tho.

30 juli 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Hi Michael,

Thank you for your review, we really appreciate it! We also value you as a returning customer - on your next order we'll include an extra bracelet of your choice up to $39 plus 2 pins, completely free. Just let us know via email when you place your next order, or send this screenshot along, so we can make sure it's added. Thanks for being a customer, we really appreciate you!

Best regards,
Dan | Caligio Support

Betygsatt 5 av 5 stjärnor

I ordered the wrong size bracelet and…

I ordered the wrong size bracelet and Dan had the corrected size bracelet to me very quickly and the exchange was painless and generous. I have 7 bracelets from Caligio and love all their products. Thanks again Dan

3 augusti 2026
Omdöme utan inbjudan
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Thank you so much for the kind words, and thanks for being our customer - it truly means a lot! We really appreciate you.

Best regards,
Dan | Caligio Support

Betygsatt 5 av 5 stjärnor

My product I ordered was great but…

My product I ordered was great but needed a bigger size, Dan was a great help and answered my questions.

28 juli 2026
Omdöme utan inbjudan
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Thank you so much for the kind words, and thanks for being our customer - it truly means a lot! We really appreciate you.

Best regards,
Dan | Caligio Support

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service! I ordered a bracelet for my son for his birthday. Turns out he didn't like it. I contacted customer service about doing an exchange for a different item and Dan quickly responded to me. He made it very easy for me and even let me keep the bracelet and I only had to pay the difference for the item my son selected. The quality of the product was also very good! Very happy with my experience and recommend.

27 juni 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

thanks

Betygsatt 5 av 5 stjärnor

My bracelet broke less than one week…

My bracelet broke less than one week after receiving it. I did order another version (this makes the 5th purchase with the company). I have reached out for assistance with getting a replacement for the one that broke and I have heard nothing back. Since that, I wore another bracelet and that one broke as well. So now, I have two broken bracelets out of 5. If this is how the company treats its customers, they can stop sending me VIP offers. You have certainly lost a customer with me.

UPDATE: Company contacted me after review and immediately made things right (thanks, Dan). They have showed me that they do indeed care about their customers post sale. I will remain a fan after all.

26 juni 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Hi Steve,
I'm sorry your message got lost - we've been dealing with a lot of spam clogging up our inbox lately and it looks like yours got buried in it.
I'm pulling up your account and previous correspondence right now and we'll get this sorted out for you properly.

Betygsatt 1 av 5 stjärnor

I received my first gio gray bracelet…

I received my first gio gray bracelet on 22Jun26…Granted I did wear it in the shower which I realize is not recommended. But regardless, the broke apart at the clasp. The bracelet is as literally held at the clasp by what looks to be household thread. Do better!

24 juni 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Hi Bruce,

Thank you for your feedback and I'm truly sorry to hear about your experience!

I am reaching out to you directly right now so we can make this right. Please check your email shortly - I will be in touch personally to resolve this for you.

Best regards,
Dan | Caligio Support

Betygsatt 5 av 5 stjärnor

I do not have my bracelet yet.

I have to update my less than positive review to excellent. Dan from support immediately responded to my issue with care and professionalism. I received my bracelet within a week and was even gifted with an extra bracelet and clasp (which was unnecessary). I do like the bracelets but more importantly, I love the customer service. Great job Caligio. And thank you, Dan.

22 juni 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Hi Lance, check your email please

I found the issue - there was an address change ---- and for some reason your order did not process correctly after that. That is entirely on us and I sincerely apologize.

To make this right I'd love to include a bonus bracelet for you at no charge - just pick any style in the same price range and I will pack everything together and ship it out before end of business today.

Looking forward to hearing which bracelet catches your eye!

Best regards, Dan | Caligio Support

Betygsatt 5 av 5 stjärnor

Happy customer

I have purchased many Caligio bracelets over the last couple of years. Dan was professional and a delight to work with.

15 juni 2026
Omdöme utan inbjudan
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

thanks

Betygsatt 5 av 5 stjärnor

Great customer service

Thank you so much for your help and getting me the information I needed, and for also helping me with my order.
Dan went above and beyond to make sure I was happy with the purchase and making sure that I was a happy customer.

12 juni 2026
Omdöme utan inbjudan
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

thanks

Betygsatt 1 av 5 stjärnor

Absolute garbage product for the price…

Absolute garbage product for the price and terrible support and return policy. The product looks great in their advertising with the perfect lighting and angles, not reprsentative of what your receive.

No problem, I’ll just return it right? Wrong. Some fine print somewhere says you can’t return anything which was part of a promotion. Well who the hell would pay full price for this??

Needless to say , I am stuck with expensive garbage. Will never consider ordering from Caligio ever again.

9 juni 2026
Omdöme utan inbjudan
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Hi Ryan, We'd like to provide some context for other customers reading this review.

Our policy on final sale and promotional items is clearly disclosed in three separate places before purchase: on every individual product page, on our Returns & Exchanges page, and in our FAQ section. This ensures that every customer has full visibility of the terms prior to completing their order.

In your case, the items in your order were already discounted as part of our Final Sale event — meaning they were available at a significantly reduced price. On top of that, you were also able to apply our Buy 2 Get 1 Free promotion, stacking both offers for a total saving of $58 on a $126 order. These are among the deepest discounts we offer, and as clearly stated in our policy, items purchased under final sale or promotional conditions are not eligible for return or refund.

We always aim to be transparent about our policies, and we regret that this wasn't the experience you were hoping for.

The Caligio Team

Betygsatt 3 av 5 stjärnor

Bracelet draw string clasp won't open up

The galaxy silver bracelet I purchased won't open up it is stuck in the closed position. I have sent two emails to customer support with no response. Is there a trick to how this type of draw string clasp works? If not, how do I return this item and get a new one that works?
I have heard back from Caligio and they did help me get the bracelet to open and close. We both are happy with the result. I did increase the experience to a 3 star experience, even though they do not work on the weekends (as they said in their response) and I did send my first email on a Sunday, they could have seen that one or my second one I sent later in the week. They only responded when I put a 1 star review out there, that was unfortunate. I add a suggestion to put the directions they sent me on the website so I or someone else doesn't have to look for support when they can look it up themselves.

3 maj 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Hi John, check your email please !
Thank you for reaching out, and please accept our apologies for the delay in response, as our customer support team does not operate over the weekend.
There is no hidden trick to the mechanism—since the Galaxy Silver bracelet is brand new, the sliding lock can sometimes be quite stiff on its first few uses. You simply need to pull it a bit more firmly to open it for the first time. Once it has been opened and closed a few times, the movement will become perfectly smooth.
We have also attached a step-by-step photo instruction to this email to help guide you through opening it.
We noticed 1star review you recently left on Trustpilot. We always strive to provide top-notch service and products, and since this is just a temporary stiffness characteristic of a brand-new item, we would be incredibly grateful if you could take a moment to update or edit your review once you've successfully opened the bracelet.
Thanks for understanding.

Betygsatt 1 av 5 stjärnor

Terrible shipping

I ordered bracelets on May 1, and as of a May 15th, they have not arrived

2 maj 2026
Logotyp för CALIGIO LLC

Svar från CALIGIO LLC

Thank you for your patience! We are very sorry for the confusion and the shipping delay caused by the postal service. We are glad we could get everything sorted out with you via email, and we are happy to see that your package has now been successfully delivered.
We would be incredibly grateful if you could update your review to reflect how the situation was resolved and confirm that you've received your bracelets. Your feedback means the world to our team, and we truly appreciate your incredible understanding and support!

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