C1V hosting Omdömen 57

I received my server only two days after paying. After writing a bad review. Before that, they completely ignored me.

I’ve used numerous datacenters over the years, but my experience with C1VHosting takes the cake for the worst. Here’s what happened:

1. Server Purchase & Payment

April 28: I bought a vps server from C1VHosting and paid the full invoice immediately.

The invoice clearly stated my service period would run through May 27.

2. Unauthorized Auto‑Renewal Charge

May 18: Without any prior notice or opt‑in, their website automatically charged my credit card for another month’s service.

There was no hint of an “auto‑renewal” setting in my account dashboard

3. Refund Runaround

When I pointed out that my server was paid until May 27, they refused to refund my credit card directly, insisting they could only issue a refund to my “website balance.”

This stored credit is all but worthless, since withdrawing it isn’t an option.

4. Premature Termination & Abysmal Support

Shortly after the unauthorized charge, they terminated my server, even though I still had nine days of paid service left.

Ticket responses were extremely sparse and vague

I cannot recommend C1VHosting to anyone. If you value transparency, and responsive support, look elsewhere.

C1vhosting's servers are excellent, providing stable and fast services. Highly recommended for hosting needs.

Migrating from shared hosting was the best decision I made for my website. The performance difference is night and day. My website now loads significantly faster, and I haven't experienced any of the frustrating downtime that plagued me before.

What really stands out is the reliability. The uptime has been consistently excellent, and I feel confident that my website is always accessible to my visitors. The resources allocated to my VPS are more than sufficient for my needs, and I appreciate the flexibility to scale up if necessary.

Beyond the technical aspects, the customer support has been fantastic. Whenever I've had a question or needed assistance, the support team has been responsive, knowledgeable, and genuinely helpful. They've gone above and beyond to ensure I'm happy with the service.

Both storage HDD VPS and practical SSD/NVMe VPS have excellent cost-effectiveness, and I really like VPS purchased on C1V

Molto gentili e disponibili, supporto pronto a qualsiasi ora del giorno.

They contacted the review platform several times to delete my review. Go and have fun with my lost money.
ban your server for various reasons and privately set up paypal automatic payment agreements to get your money

Very good,nice boss

Non è un provider famoso. Da quello che si capisce è una piccola realtà, ma da qualche parte anche le aziende più grandi saranno pure partite.
Questo è se vogliamo il punto di forza. Avere a che fare con una persona e non con un chatbot o un servizio di heldesk asettico. Il servizio di assistenza è molto disponibile e per quanto possibile viene incontro alle esigenze delle persone.
La qualità dei servizi è in linea con i prezzi (più bassi di molti altri provider dello stesso livello).
Sorprendenti i server dedicati a basso costo.

老板服务态度很好，我的问题回复很快！

Thank you for fix what I did wrong with IPV6

Excellent cost-effectiveness and excellent customer service

I purchased a 900 GB HDD VPS from C1vHosting on Saturday, August 24th, 2024, and it’s been a complete nightmare ever since. After buying this VPS, I feel like I also bought a lifetime supply of headaches.

1. Network Downtime:
The VPS went down due to a network issue for an entire day right after setup. That should have been a red flag, but I gave them the benefit of the doubt.

2. Disk Failure and Data Loss:
Today, the VPS went down again, this time due to a “disk failure” caused by a supposed power interruption. I lost ALL my important data. C1vHosting’s response? They simply powered the VPS back on and claimed everything was fine, but my data was gone forever.

3. Unhelpful Support and Excuses:
When I opened a ticket, they admitted the issue but casually mentioned the VPS might have different CPU and RAM resources than originally ordered. To "restore" my setup, they suggested I initiate a reinstallation through the client area. Guess what? When I tried, I got this error:

Error Occurred
An error occurred. Please contact the administrator and provide the details:
Message: Login to Proxmox host 'HOST IP' port '8006' failed

When I asked their team to restore my data, their response was laughable:

“Hello,
I can see the VPS is up: 2 days 02:35:58”

Seriously? The VPS wasn’t even operational, and they insisted it was fine.

4. Unprofessional and Clueless Support:
This team is completely unprofessional and seems to operate in some delusional state where they assume everything works without checking. It’s like they’re on drugs or something.

Conclusion:
Avoid C1vHosting at all costs. Their service is unreliable, their support team is incompetent, and they show zero accountability. I lost valuable data because of their negligence, and instead of offering a proper resolution, they gave me excuses and false assurances.

Trust me, spend your money elsewhere—this provider is not worth the frustration!

It’s easy to judge a service by whether it’s working perfectly, or not, but when something goes wrong, you want to know you’re in good hands - Luca has, without question, always proactively addressed any issues I’ve experienced and is always friendly. Thank you!

Il vps è andato offline da stamattina, senza pre-avviso e senza nessun annuncio. Servizio interrotto senza motivo, sconsigliatissimo.

I recently experienced an issue with the machine being extremely slow due to an I/O problem. However, thanks to the customer service team, they quickly resolved the issue, and I’m now very satisfied with the service. Excellent support!

Affordable price, great service. I stay with them for one year. Their support is quick and useful.

Bewertung auf deutsch:

Vor etwa einem Monat bin ich zufällig in einem Forum auf C1V Hosting gestoßen und habe mich sofort entschieden, einen VPS mit NVMe zu mieten. Diese Entscheidung hat sich als absolut richtig erwiesen. Der VPS bietet eine hervorragende Leistung, und die 100%ige Uptime, die ich bisher erlebt habe, spricht für die Zuverlässigkeit des Anbieters – es gab bisher keinerlei Ausfälle.

Besonders beeindruckt bin ich vom Support-Team von C1V Hosting. Die Mitarbeiter sind nicht nur äußerst kompetent, sondern auch unglaublich engagiert. Ein Beispiel dafür ist mein persönlicher Kundenbetreuer, der sich sogar im Urlaub um meine Anfrage gekümmert hat. Innerhalb weniger Tage wurde mein individueller Custom VPS nach meinen spezifischen Anforderungen eingerichtet und bereitgestellt.

Diese positive Erfahrung hat mich dazu veranlasst, C1V Hosting nicht nur weiterzuempfehlen, sondern auch langfristig als Kunde zu bleiben. Ein herausragendes Alleinstellungsmerkmal von C1V Hosting ist, dass das Unternehmen über ein eigenes Rechenzentrum verfügt, was zusätzliche Sicherheit und Kontrolle gewährleistet.

Ich kann C1V Hosting ohne Vorbehalte zu 100% weiterempfehlen und freue mich auf viele weitere Jahre mit diesem exzellenten Hosting-Anbieter.

--------------------------------

Review in English

About a month ago, I stumbled upon C1V Hosting through a forum and decided to rent a VPS with NVMe storage right away. This decision turned out to be absolutely spot-on. The VPS delivers excellent performance, and the 100% uptime I've experienced so far speaks volumes about the reliability of this provider – there haven't been any outages at all.

I'm especially impressed with the support team at C1V Hosting. The staff are not only highly competent but also incredibly dedicated. A great example of this is my personal account manager, who took care of my request even while on vacation. Within just a few days, my custom VPS was set up and delivered according to my specific requirements.

This positive experience has led me to not only recommend C1V Hosting without hesitation but also to remain a long-term customer. One standout feature of C1V Hosting is that they operate their own data center, which adds an extra layer of security and control.

I can wholeheartedly recommend C1V Hosting 100%, and I'm looking forward to many more years with this excellent hosting provider.